SSD Data Recovery

SSD Data Recovery

Our Reviews

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Very professional outfit. Kept me informed, were prompt in getting back to me and it seems like they enjoy what they do. very satisfied with their service and work. I will definitely recommend them to anyone that needs their data recovered from dead or defective disks.

Aaron D October 28, 2016

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It is quite nervous for me to choose a company to recover my data as you know the data worth a lot, much more than the device itself nowadays, after reading some reviews I decide to choose your company as at least I can come into your office and talk to someone, I am glad

Jerry Nguyen October 27, 2016

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The team at Payam retrieved data from my very sick MAC laptop and an old hard drive (from 2003 !!!) I can’t thank them enough. I now have all my children photo’s that I thought were long gone and all the files for my business. I can’t recommend this company enough.

Justine October 28, 2016

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I couldn’t be happier with the service I got from Payam. I saw 4 different companies before them who told me they would not be able to retrieve my lost photos. I was very distraught as I had just been on my first overseas holiday. Payam were able to get every single photo back. I

Raven V. October 28, 2016

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I’m very happy with the data recovery work done. Overall, it was a great service provided and I will definitely recommend it to others.

ShaikhoonGhafoor October 27, 2016

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They are very honest and responsive, and the cost was very fair. I’m glad that I took my very important hard drive to them.

Vangie Taylor October 28, 2016

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Kane from Payam Brisbane was great and easy to deal with. They definitely know what they are doing and have all the advanced tools and fancy software which can talk to the drive’s firmware directly to recover nearly any faulty drive. In our case our sata hard drive would turn off during data recovery with

Adrian Chitoni October 28, 2016

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That desperate sinking feeling of your hard drive failing can spoil your whole day. Thanks to Payam within a few days I had all my data recovered and back in my new computer.

Phil Heyne October 28, 2016

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I was very impressed with the service you offered – and in particular your communication throughout the process. You did a great job and recovered all the data from a few drives of valuable information at a price that pales in comparison to the value of the data recovered.

Jye October 28, 2016

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The service was excellent. The team at Payam Data Recovery was happy to work around my needs and requests to make it happen.

Lydia von Rönge October 27, 2016

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Thank you for the excellent work. You had saved my all data from being lost.

Stuart Morley October 28, 2016

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Fast, friendly, efficient service, clearly priced on the web page. Conveniently located in the centre of town. Offered to keep a copy of data until I have created my own back-up. Great communication throughout. Seamless operation. Thanks!

E Kosa October 28, 2016

SSD data recovery services

Payam Data Recovery offers the most advanced Solid State Drive data recovery service in the world. If your SSD has suddenly become inaccessible, been damaged due to a liquid spill, suffered a power surge or suddenly failed, we can help.

Our team of extremely skilled and experienced data recovery engineers can temporarily repair SSDs that have been damaged due to a liquid spill, power surge, electrical damage, or firmware corruption.

First things first, please power off the solid state drive (SSD) and do not use it any longer to prevent further damage and for us to have the best chance of getting your data back for you.

Payam Data Recovery has been recovering data from SSDs ever since they were invented. This technology is changing quickly, and we are one of only a few companies in the world with the ability to work with these very complex types of electronics with tiny components and specific types of memory chips.

Our labs use state-of-the -art infrared rework machines, and perform BGA memory chip removal and re-balling. We also remove, read, and replace NAND memory chips. If your controller chip is damaged, our data recovery engineers have the expertise to remove and replace them, as well as take memory chips, dump the data to a file, and reassemble the memory chips using specially designed software. There are very few data recovery tools that can be used for SSDs. We use Ace Laboratory PC-3000 SSD, Soft-Centre Flash Extractor, and Rusolut visual NAND reconstructor. These tools do not help, however, when there is hardware data encryption, and in these cases our best chance of getting your data back is using highly specialised electronic repair skills.

How much does it cost?

Our prices range from $200 up to $1750 for our Economy Service, our Priority, and Emergency Service options are more expensive to get urgent service. The cost will depend on the type of problem your SSD has, how quickly you need the data back. We always offer a free assessment and quote. Only after we test it can we determine what the problem is for certain. Once we know, we will give you a written quote before we start work. We will try to offer you the cheapest solution to help get all of your files back in a safe, professional way with a good result.

Logical/Software

Economy Service Price range

$200 to $550

  • Basic backup service
  • File system corruption
  • Deleted Files/Re-Formatted
  • Unusual interface requiring an adapter
  • Non-Standard interface requiring soldering wires
  • Apple FileVault locked SSD with a known password

Hardware Issues

Economy Service Price range

$600 to $800

  • Liquid Damage (PCB damage only)
  • Power Surge (PCB damage only)
  • Firmware corruption
  • Bad Sectors/Read Errors
  • Broken connector
  • Custom interface requiring conversion.

Special Case Lab

Economy Service Price range

$1200 to $1750

  • Chip-off recovery method
  • Faulty controller chip
  • Controller and Memory Chip removal, reballing, reflowing.
  • Dead memory bank/chip(s)
  • Fire and Liquid Damage
  • Special case lab for research projects of any kind.

About our special case lab:
Did you know that Payam Data Recovery is one of the only companies in the world that has the specialised expertise, tools, experience, and determination to put in the effort to fix SSD problems to recover your important files even when other companies cannot help or will say nobody can do it? We do ímpossible’every day! This includes an in house memory chip and controller chip removal, reballing, reflowing of SSDs and chip-off extraction and SSD recovery methods all done in house. This includes NAND, BGA and controller chip removal, reconditioning, reballing and dumping to chips. We also use tools including Ace Labs PC-3000 SSD and Deepspar SSD to help access normally inaccessible SSDs with the help of a loader, firmware modifications or special reading methods. These types of jobs do take time, but we are probably the only company you will find that is prepared to do this work very patiently and spend the time to do it correctly to get your a perfect recovery result without causing damage to your SSD or memory chips.

Note: All prices quoted are in Australian Dollars and include GST.

How long will it take?

It depends on what the problem is and how the device responds to any temporary repairs made (e.g firmware modifications or PCB repairs). On average, the Economy service may take 2-3 weeks or longer. It has no guaranteed time frame, some jobs may take longer as Priority/Emergency jobs are done first.

We will keep you informed of the time required and remaining. You can always upgrade from Economy to Priority or Emergency as needed. It is important to know that some data recovery jobs we work on can be done very quickly, others can sometimes take weeks or months due to severe damage or rare spare parts needing to be ordered in. We will keep you updated at all times.

How fast is the Priority and Emergency Service?
In some cases, it may mean you get your data back in 1-2 days instead of 2-3 weeks. Sometimes, it may mean you get your data back in 1 week instead of longer for our Economy service. If you select the Priority or Emergency service, your data recovery request will be given priority in our lab, our best data recovery engineers will work 24 hours a day, 7 days a week to get your data back to you as fast as possible.

What is your success rate?

We have a 95-99% success rate for common problems, such as drives with Bad Sectors/Read Errors (working very slowly), a damaged PCB (not powering on), a firmware corruption, a file system or partition corruption or simple data access problem due to being unable to connect the hard drive to your computer to make a backup (e.g a 1.8″ ZIF interface instead of a standard SATA or USB connection).

If for some reason the data cannot be recovered, we will let you know the reason and provide you with as much information as we can. Some problems cannot be fixed but the good news is most of the time with enough time and effort you will get your important files back!

We are proud to be the best data recovery company in the world, We are the only data recovery company in Australia recommended by Seagate, we are an official data recovery partner with Western Digital. We are the good guys in the data recovery business. We recover data from the most common types of SSDs every day including Samsung, Sandisk, Intel, A-Data, Corsair, OCZ and many other brands. Our passion is to help get your important lost data back  We are honest, transparent and the best at what we do. We know what to do, and simply need your approval to spend the time to do it.

Most problems can be fixed. It’s simply a matter of skilled data recovery engineers spending time and resources needed and using our proven methods, allowing us to recover your data in a safe and professional way.

Why choose us?

We are your best chance of getting your data back successfully in good condition.  We know what to do, how to do it and will always do it in a safe and professional way.

  • Our team of data recovery engineers uses specialised hardware, software, and technology that nobody else in Australia has. E.g BGA chip-off/rework equipment, firmware repair technology, and chip-off capability.
  • Our company is one of only a few in the world to use both Ace Labs PC-3000 SSD and Deepspar SSD disk imager.
  • We are the only Seagate authorised data recovery provider in Australia.
  • Toshiba refers clients to us for data recovery in Australia.
  • We have the biggest team of data recovery engineers in Australia, working together to help solve your problem and get your files back with the highest possible chance of success.
  • We will always be honest, answer all of your questions and keep you updated during the data recovery process. Our goal is to help you recover your data.

Ready to get started?

What are you waiting for? Submit a new job now and let’s get your files back!

Step 1: Complete this form then print the submit a job form you will be provided as a PDF file.
Step 2: We will test your device then give you a quote to seek your approval before starting work.
Step 3: Approve the quote then we will start our work. Or decline the quote and you may collect it from us. If you would like us to send it back to you, we charge $20 for the delivery back to you.
Step 4: If your data is recovered, we can copy the files to another device or provide you with a link to download the files if you prefer.

When posting your device to us, please pack in a cardboard box with at least 3-4 cm of bubble wrap on all sides to protect it from further damage.

If you would like to bring it to our office in person, you are welcome to visit us during our business hours of 9am to 5:30pm, Monday to Friday. No appointment is needed.

Please call on 1300 444 800 (or +61 2 80766079 for overseas callers) if you have any other questions.