We are still open! Send your device to us, we can help!
Due to the COVID-19 global pandemic, our office locations are closed and our staff are working from home to provide customer service via telephone, email and live chat to help you.
The good news, Our biggest data recovery lab, which is normally NOT open to the public is located in Concord, NSW, this is known internally as our ‘secret super lab’ . This remains open and our staff will work in a safe environment to work in shifts, 7 days per week, 24 hours per day to keep up the demand of jobs Australia wide coming to 1 our biggest lab.
We can test your device, provide you with a quote, start and complete all work for you from this one location and ship it back to you by courier. This lab remains open and is not affected by the shutdown of our other offices, you can post/courier devices to us, but we request that you do NOT visit us in person.
Please complete a submit a job form below, you will be given delivery instructions to ship your device to our Concord NSW Lab until our Sydney, Melbourne, Brisbane, Perth and Adelaide offices re-open as normal, as recommended by the Australian Government.