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Has your RAID or NAS failed? We can help!

We offer Australia’s fastest and best RAID recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 failed hard drives.
RAID Data Recovery - Payam Data Recovery Australia

Free Assessment
and Quote

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High Success
Rate

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guaranteed

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Trusted RAID Data Recovery Across Australia

Payam Data Recovery specialises in RAID recovery services for small businesses and home users, with expert labs in Sydney, Melbourne, Brisbane, Perth, and Adelaide. We recover data from failed RAID-5 arrays, often found in 4 or 5-drive NAS units or servers, even with two failed drives. Whether you need NAS data recovery for family photos on a home NAS or business files on a server, our technicians provide secure backups on an external USB hard drive. If you’re searching for RAID recovery near me or reliable RAID data recovery services, contact us for professional solutions anywhere in Australia.

Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Are you experiencing this?

A disk or two has failed in a RAID array. When one disk fails, it is not uncommon for nobody to notice. But, when the second drive fails, the data may become inaccessible. For example, in a RAID-5 array.
Two or three drives failed in a RAID-5 or RAID-6 array.
Fire damage.
Two disks in a RAID-1 array suddenly fail, usually due to bad sectors/read errors or a head failure.
Sudden power loss – this can sometimes cause hard drives to fail. An example of this is when heads are stuck to platters, which prevents drives from spinning up.
RAID controller failure or lost RAID configuration.
Lost access to all data after powering off a server or relocating it.
Water, liquid or flood damage.

Recover Data from Failed NAS and RAID Systems

Experiencing a RAID problem with a small business server or home NAS? Payam Data Recovery offers expert RAID data recovery across Australia, with labs in Sydney, Melbourne, Brisbane, Perth, and Adelaide. We specialise in fixing RAID-5 issues and NAS data recovery, helping clients referred by managed IT services or small business IT support. From critical business data to cherished family photos, we deliver recovered files on an external USB hard drive. For affordable failed RAID drive recovery or to discuss RAID recovery cost, contact us for urgent and emergency services which are available.

How much does it cost?

$800 – $2500 for extremely simple cases.

$2500 – $4500 for the most common types of problems we see

$4500 – $10,000 for severe damage and very difficult cases

$10,000+ for rare or newly discovered RAID problems and emergency cases

Australia’s most trusted

RAID Recovery specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all brands  of RAID arrays including Synology, QNAP, Drobo and Dell.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

Choose from

3 type of services

Simple Problems
$800 to $2500
  • Basic data transfer
  • Mirrored RAID 1 array with software issues
  • Failed RAID enclosure
  • File System Corruption
  • Simple RAID rebuild
Common Problems
$2500 to $4500
  • Hardware failures with 1-2 drives
  • Mechanical failures
  • Circuit board failures
  • Firmware problems
  • Drives with read errors/bad sectors
  • Complex RAID rebuild
Complex problems
$4500 to $10,000
  • Hardware failures with more than 2 drives
  • Large scale server failures
  • Physical damage (flood, fire etc)
  • Multiple failures with high capacity drives

You’re in safe hands

Over 150,000 satisfied customers

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Rating: 5
Stanley Campbell

My experience with Payam was extremely satisfying. The service provided by the staff at Payam from my initial email inquiry and throughout the process was highly professional and exceeded my expectations of service. Staff responded too promptly to emails and returning phone calls, regularly provided feedback regarding progress of my data recovery and bent over backwards to assist me when I collected my recovered data and answered all my questions in layman’s terms. Thank you to all.

Rating: 5
Ceasar L.

The service I received from Payam Data Recovery was excellent. We received a quote via email within 24 hours and the repair work was quick and they managed to get all files back. Very impressed!

Rating: 5
Ziata Guitars

This company, Payam, is fantastic. They recovered all my data within the week and the service was impeccable. I was well informed throughout the whole process of how my job was progressing and since this was the first time I had to use this type of data recovery service this gave me peace of mind. The technician, Wes, at Payam, was very professional and his communication with me was perfect via telephone and email answering all of my questions thoroughly. I highly recommend using Payam for data recovery as my experience with this company was excellent. They turned a potential data lost nightmare into a pleasant experience, what more can you ask. Thanks guys, great job!

Rating: 5
Daniel McLoughlan

I had a failed RAID pair and a backup drive that died in the same week – the perfect storm. Payam in Sydney recovered everything for a really reasonable cost.

Rating: 5
Shane Anderson

Payam recovered 100% of some crucial footage for our film shoot that was next to impossible to reshoot for our feature film project.

Total professionalism, great pricing and superb communication, if you need data recovery services, go to these guys first!

Rating: 5
Stuart Morley

Thank you for the excellent work. You had saved my all data from being lost.

Rating: 5
Amy Mault

The server we use to store all our small business files blew up and Payam were able to do a full data recovery. They were fast, professional and communicated clearly throughout the process. Highly recommended.

Rating: 5
John Hipwell

Best service yet for retrieving data removed in error. Great advice, professionalism and care. Thanks heaps Craig.

Rating: 5
Rich Karlyn

Excellent service from Wes, customer was very happy with the recovered data and we got back a lot more than we were expecting to – most of which was 100% – except random images missing data due to the initial disk failure.

Rating: 5
Max Rarates

I was so glad my data was all good once I got it back from Payam, Thank you for retrieving my data!

Frequently asked questions

In all data recovery cases, success is never guaranteed. When we provide you your obligation free quote, we will give you an idea of what your success chances are based on past recoveries that are similar to yours. Rest assured that when you use Payam Data Recovery, you have the highest chance of success!

We only require the drives from the RAID array, make sure you send us all of the drives, both faulty and healthy. We will need all of the drives from the array so that we can rebuild the entire data set.

Due to the complex and time consuming nature of RAID recoveries, we normally charge a non-refundable attempt-fee when you approve the quote. If the recovery is not successful, you will have only paid the attempt-fee and there would be no further charges due. We only charge you the remaining recovery fees if we are successful in recovering your data.

Since all of our recovery equipment and clean-room are located in our main lab, we can only perform RAID recoveries within our data recovery labs.

Get a Free Quote

Complete this form for information about the cost and next steps

After you complete this form, you will get an email with information and a data recovery engineer (not a sales person!) will call you to discuss the issue with you in more detail.

    Phone: 1300 444 800 (within Australia)
    International: +61 2 80766079
    Email: help@payam.com.au

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