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Has your RAID or NAS failed? We can help!

We offer Australia’s fastest and best RAID recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 failed hard drives.

Free Assessment
and Quote

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High Success
Rate

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Trusted RAID Data Recovery Across Australia

Payam Data Recovery specialises in RAID recovery services for small businesses and home users, with expert labs in Sydney, Melbourne, Brisbane, Perth, and Adelaide. We recover data from failed RAID-5 arrays, often found in 4 or 5-drive NAS units or servers, even with two failed drives. Whether you need NAS data recovery for family photos on a home NAS or business files on a server, our technicians provide secure backups on an external USB hard drive. If you’re searching for RAID recovery near me or reliable RAID data recovery services, contact us for professional solutions anywhere in Australia.

Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Are you experiencing this?

A disk or two has failed in a RAID array. When one disk fails, it is not uncommon for nobody to notice. But, when the second drive fails, the data may become inaccessible. For example, in a RAID-5 array.
Two or three drives failed in a RAID-5 or RAID-6 array.
Fire damage.
Two disks in a RAID-1 array suddenly fail, usually due to bad sectors/read errors or a head failure.
Sudden power loss – this can sometimes cause hard drives to fail. An example of this is when heads are stuck to platters, which prevents drives from spinning up.
RAID controller failure or lost RAID configuration.
Lost access to all data after powering off a server or relocating it.
Water, liquid or flood damage.

Recover Data from Failed NAS and RAID Systems

Experiencing a RAID problem with a small business server or home NAS? Payam Data Recovery offers expert RAID data recovery across Australia, with labs in Sydney, Melbourne, Brisbane, Perth, and Adelaide. We specialise in fixing RAID-5 issues and NAS data recovery, helping clients referred by managed IT services or small business IT support. From critical business data to cherished family photos, we deliver recovered files on an external USB hard drive. For affordable failed RAID drive recovery or to discuss RAID recovery cost, contact us for urgent and emergency services which are available.

How much does it cost?

$800 – $2500 for extremely simple cases.

$2500 – $4500 for the most common types of problems we see

$4500 – $10,000 for severe damage and very difficult cases

$10,000+ for rare or newly discovered RAID problems and emergency cases

Australia’s most trusted

RAID Recovery specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all brands  of RAID arrays including Synology, QNAP, Drobo and Dell.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

Choose from

3 type of services

Simple Problems
$800 to $2500
  • Basic data transfer
  • Mirrored RAID 1 array with software issues
  • Failed RAID enclosure
  • File System Corruption
  • Simple RAID rebuild
Common Problems
$2500 to $4500
  • Hardware failures with 1-2 drives
  • Mechanical failures
  • Circuit board failures
  • Firmware problems
  • Drives with read errors/bad sectors
  • Complex RAID rebuild
Complex problems
$4500 to $10,000
  • Hardware failures with more than 2 drives
  • Large scale server failures
  • Physical damage (flood, fire etc)
  • Multiple failures with high capacity drives

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Ceasar Joseph

The best customer service I have had for years. Caring, helpful and they went the extra mile to reassure me when I was freaking out after my server crashed. RAID-5 data recovery was done faster than expected. Happy to refer you to my friends.

Rating: 5
Ziata Guitars

This company, Payam, is fantastic. They recovered all my data within the week and the service was impeccable. I was well informed throughout the whole process of how my job was progressing and since this was the first time I had to use this type of data recovery service this gave me peace of mind. The technician, Wes, at Payam, was very professional and his communication with me was perfect via telephone and email answering all of my questions thoroughly. I highly recommend using Payam for data recovery as my experience with this company was excellent. They turned a potential data lost nightmare into a pleasant experience, what more can you ask. Thanks guys, great job!

Rating: 5
Tony Robbis

Clear, thorough and friendly communication throughout the process. They listened carefully to my needs and successfully recovered data for the lowest cost possible and in good time. Very impressive service.

Rating: 5
Grant Molik

The work you did was amazing and I can’t thank you enough, If it wasn’t for you guys I wouldn’t have valuable photos. Appreciate it a lot.

Rating: 5
Aya Yamashita

I was super happy about my data recovery being done early this year. Kevin was very helpful and gave me a lot of advice. Thank you so much!

Rating: 5
V Kinetic

We have been using Payam’s services for the last couple of years and have always found them to be highly professional, capable and courteous. They have helped many of our customers recover data that would otherwise have been lost and at a very competitive price. We are extremely happy with their service and wouldn’t hesitate in recommending them to anyone with hard drive problems. We anticipate using Payam for all our data recovery requirements for years to come.

Rating: 5
Albert Spickler

Excellent service and in a timely manner – i.e. straight away. I would recommend these guys to anyone and I would definitely use them again should the need aver arise again which I hope never does!

Rating: 5
Ade Newie

Professional+++, good at what they do, fast efficient, delivery. Lost 10 years of family photos, everyone else said the data was unrecoverable. Highly recommended.

Rating: 5
Victoria – Melbourne

A great service. We had told by another place (who had been otherwise really helpful at repairing the computer) that they could not retrieve the data. Craig at Payam not only recovered it all but then was so helpful at helping us reload it onto our new system. Very grateful for their service.

Rating: 5
Seaneen

Payam’s service was wonderful, I thought I had lost all my backup but they came to my rescue.

Frequently asked questions

In all data recovery cases, success is never guaranteed. When we provide you your obligation free quote, we will give you an idea of what your success chances are based on past recoveries that are similar to yours. Rest assured that when you use Payam Data Recovery, you have the highest chance of success!

We only require the drives from the RAID array, make sure you send us all of the drives, both faulty and healthy. We will need all of the drives from the array so that we can rebuild the entire data set.

Due to the complex and time consuming nature of RAID recoveries, we normally charge a non-refundable attempt-fee when you approve the quote. If the recovery is not successful, you will have only paid the attempt-fee and there would be no further charges due. We only charge you the remaining recovery fees if we are successful in recovering your data.

Since all of our recovery equipment and clean-room are located in our main lab, we can only perform RAID recoveries within our data recovery labs.

Get a Free Quote

Complete this form for information about the cost and next steps

After you complete this form, you will get an email with information and a data recovery engineer (not a sales person!) will call you to discuss the issue with you in more detail.

    Phone: 1300 444 800 (within Australia)
    International: +61 2 80766079
    Email: help@payam.com.au

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