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Customer Reviews

Payam Data Recovery is the most reviewed data recovery company in Australia.

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07 ภัทรชัย ชูจิตร profile picture
07 ภัทรชัย ชูจิตร
10 September 2023
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Payam recovered 5 years of my data storage. Thought it was lost forever - Thanks!!!!!!
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Joseph Tripodi
17 January 2026
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The support after the data extraction service was more than most of us expect these days. Payamdata saw the service through to the end of data transfer. Thank you Payamdata for your precision, patience and professionalism. You saved 20 years of memories.
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Chantelle Elise profile picture
Chantelle Elise
16 March 2020
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LIFESAVER - this is our second time using Payam, unfortunately the first time with a dropped hard drive we had no luck however that didn't stop us using them again when we had our SD card magically become unreadable only a few months after our first traumatic experience. We used the express service and got ALL 500+ mp4 files back, undamaged almost OVERNIGHT. We cannot thank the staff at Payam enough for literally saving our business. Their staff are so friendly, especially to deal with me panicking and asking a million questions, I must have been so annoying. They even replied on weekends and a public holiday via Messenger! WORTH THE PRICE. DO NOT GO ANYWHERE ELSE!
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Steven Genat profile picture
Steven Genat
15 November 2019
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Firstly, "PAYAM Data Recovery" is exactly what they state on their website! I lost all my personal data that I had on a 500Gb slave drive and PAYAM recovered 99.99% of it, as it was, before my files were corrupted. Their customer service is absolutely first class and could not be any more helpful! I'm not in anyway associated with PAYAM and I can truly and honestly recommend PAYAM for any data recovery. I've been a IT technician for over 30 years and I've built, repaired and customise computers for all those years. The job that PAYAM did is that they recovered nearly 99.99% of about 280GB data on my 500Gb slave HDD, which is truly unbelievable and astounding! In summation, if anybody has any data recovery and/or lost and corrupted HDD's or SSD's, USB's, M.2's.etc etc then I advise you "TO NOT" buy any of the advertised 'Data Recovery Software' from any advertising retailers on the internet, contact PAYAM asap and all your data recovery headaches, time, money will be saved. Finally, I couldn't be happier with the exceptional recovery job that the PAYAM's experts did to recover my lost data. Thank you PAYAM
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Guy Biviano
23 April 2025
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The turn around time in retrieving the information from the phone was great. Would use again
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What Our Clients Say

Payam Data Recovery - Customer Review - Daniel

Daniel Tran had a failed Western Digital WD20SDRW-11VUUS0 2TB USB external hard drive that was dropped while connected to a laptop, it was making a clicking sound. He wanted all his photos recovered.

Payam Data Recovery - Customer Review - Richard

Richard Lim had a failed Seagate ST2000LM007 2TB 2.5″ SATA hard drive that was making a clicking sound, it had failed heads and a firmware problem. He was looking to get his photos and videos recovered.

Happy customer at Payam Data Recovery Melbourne celebrating recovery of important data from damaged hard drives or devices

Christopher Weir had a damaged MACBOOK PRO (13-INCH, 2019 [A2159] ) with a dead logic board. It would not power up or charge, and could not be repaired.  He came to us to get his desktop, documents and downloads folder recovered.

Payam-Data-Recovery-Customer-Review-Robert

Robert Schneider from California, USA had a damaged iPhone 14, was liquid damaged and looking to get his important photos, videos and messages recovered.

Payam-Data-Recovery-Customer-Review-Alexander Baba

Alexander Baba from Bass Hill, NSW had a damaged Samsung Galaxy mobile phone, tried a phone repair shop and when they could not help, brought it to us to get all his audio files, messages and photos back.

Payam-Data-Recovery-Customer-Review-Phil

Phil Dobe had a damaged Western Digital WD7500KMVW-11ZSMS1 750GB USB 2.5″ hard drive, It was not powering up or spinning. He wanted all his work files and photos saved.

Memory card data recovery - reviews-Sophie Spencer

Sophie Spencer had a corrupted Sandisk 128GB SD Card that showed read errors and made 900 photoshoot images appear as having no data attached. She wanted all her Tuesday photoshoot photos recovered.

Google Reviews 5-star logo for Payam Data Recovery
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Little Cloud profile picture
Little Cloud
3 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
My 95 year-old mother passed on 1 September so I’ve got a lot on my plate but I had to respond to this request for a comment… You guys did absolutely fantastic work. I literally got everything saved from the hard drive… The 4 TB SSD Samsung I sent to you I didn’t lose one thing and boy that makes a difference to my life!! I also realised that I had a faulty Dr… I thought it was at the end of its life but I formatted it… That is the problem Dr… And it is working absolutely perfect perfectly so I didn’t even have to buy a new Dr… Thank you guys. I really really appreciate your amazing work… Thank you and blessings |>
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penny wilson
2 September 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
All contact was prompt and very clear at each step. Very professional and helpful. They had success with retrieving my data and it all happened to the schedule I had been told of in advance.
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Richard Young
2 September 2026
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Excellent communication and service. Very satisfied.
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Milla Williams profile picture
Milla Williams
1 September 2026
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Every new day is another opportunity to start again
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Juan Mahony
31 August 2026
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When I initially found my external hard-drive containing almost 2 TB of data had stopped working, it didn't warrant thinking about without causing stress, anxiety, dread and helplessness. Payam were able to successfully recover 100% of more than 131K of files. I highly recommend Payam to anyone who may find themselves in the similar predicament I found myself in.
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Emalyne Tan profile picture
Emalyne Tan
28 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent service — very professional, and they successfully recovered my data. Highly recommended.
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Annette Cooper profile picture
Annette Cooper
28 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Very professional, knew what they were talking about. Made no promises and were honest about the cost and potential outcomes. Thankfully a perfect outcome! Thanks so much.
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Robyn Grover
24 August 2026
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We recently came home from holidays and my husband went to put 9 weeks of pictures on the computer. Something happened and he lost the lot. We contacted Payam Data Recovery and within two weeks, lots of communications and yes, we now have our photos. Thank you so much for everything that you did behind the scenes that we have no idea about. Absolutely fantastic. Would highly recommend them to anyone who needs data recovery.
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Elijah Banks
22 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
My name is Timothy. I brought in my Pixel 6, and all of my photos and videos were successfully recovered. I also got my phone back in working condition, which I wasn't expecting after a mobile repair shop had told me it was beyond repair. I met the owner as well and found him to be friendly and passionate about delivering positive results for his customers.
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Andrew W profile picture
Andrew W
21 August 2026
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The staff at Payam Data Recovery were very helpful. They answered my questions and provided me with expectations on the service. When I received my data, most of it had been recovered which was great news. Prior to finalising the recovery, they sent me a list of the files that could potentially have issues with the recovery. I felt that they handled my data with care and privacy. They also provided me with helpful tips to avoid such a situation again. Great Service, I would use again if ever needed.
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KT profile picture
KT
19 August 2026
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I was referred to Payam and from the first phone call it’s been super easy restoring my data. No fluff just straight to getting the job done. They provided the quote via email and then from there super easy and user friendly in starting the process. I liked that they even had a little video about how to send the device to them. They provided cheaper option in sending the device too. I needed to do a split payment at the end and a lot of times these days, the customers service … well you can call it that, and they freak out with split payments or cash payments but nope not Scott. He provided real customer service, cracked some jokes and got it all sorted. Last night I finally got around to opening up the hard drive and saw that everything was there. Phew! Thanks team! I would have lost a lot of memories and photos of my late father. Means a lot!
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fiona rumbel
17 August 2026
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Excellent was worth the money they recovered all my files I lost
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Roni Cross profile picture
Roni Cross
17 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Payam Data Recovery are extremely quick, empathic, and professional. Cannot recommend them enough.
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Robbie Williams profile picture
Robbie Williams
17 August 2026
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Khalil was excellent, he explained everything clearly and was factual about it might not be possible to recover the data. Thankfully Khalil was able to recover 99% of data. I would recommend Payam again even if the recovery had not been as successful as it was.
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James Gallaway
15 August 2026
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Great work.
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Meraj Siddiqui profile picture
Meraj Siddiqui
13 August 2026
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Happy with the experience working with Payam Data Recovery. My MAC Pro 2015 SSD drive failed on me, and they helped me recover my data. They did the analysis and provided a no obligation quote. They gave me time to think and there was no rush from them. And finally when I approved their quote - they took a week's time to recover my data as I had chosen the most relaxed time option where they committed to recovery in 2 weeks time but they finished the job in a week's time. While it is their business model, the only thing I would request them is to make the cost of recovery cheaper upto $500 for common people like us who are in no rush for recovery. The good part, that they know their job pretty well and are transparent and committed to the job at hand. The challenging part is the cost involved. Ideally backup your data every month or every quarter to save yourself from the agony of costs involved.
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David Shannon profile picture
David Shannon
13 August 2026
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Payam was efficient in every aspect of my engagement. Communication of the process and progress was excellent. My faulty 4TB LaCie drive had my entire Lightroom catalogue and photos, spanning many years. Payam was able to recover all my most important photos, but not my Lightroom catalogue and its links to the edited photos. Not quite the result I hoped for, but still totally worth the cost.
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Hamid Ashtari profile picture
Hamid Ashtari
12 August 2026
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A massive thank you to the team at Payam Data Recovery! I came to them with a failed hard drive containing years of indispensable professional engineering data and personal files, thinking everything was lost forever. Not only did their experts manage to recover 100% of my data, but their customer service throughout the entire ordeal was absolutely top-tier. What truly set them apart was how they handled my situation when my circumstances changed. During the recovery process, I ended up moving to a completely different city. I was stressed about the logistics of getting my restored data back, but Payam made it entirely effortless. They went out of their way to send the completed hard drive to their local branch in my new city, allowing me to safely collect it locally without skipping a beat. To get all of my data back is a miracle in itself, but to have a company provide such flexible, stress-free, and accommodating service across different state offices is rare.
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Michael profile picture
Michael
12 August 2026
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Service levels are clearly defined, well explained, and well organised.
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Leone Nowfel profile picture
Leone Nowfel
11 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Service from staff very professional. Quick turn around. Very good communication as job progressed.
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Adam Crews profile picture
Adam Crews
11 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
The team were amazing in recovery all of my data from a Lacie External Hard Drive that just completely stopped working. Here I was thinking I’ve lost a year of shoots, and Payam and the team had the upmost confidence in recovering my data. They let me know really quick if they could do it so that put me at ease. Awesome service, friendly staff, and just an overall great experience in such a stressful time. Highly recommend!
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Solmaz B profile picture
Solmaz B
9 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Fantastic service. They managed to recover my data from an old water damaged iPhone. Highly recommend.
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Shannon Bailey profile picture
Shannon Bailey
9 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Dealing with Payam to have data recovered from my daughter’s MacBook was simple and efficient. They were very communicative, kept me updated on the progress and reached out when they needed additional information. My daughter had all the data from her MacBook recovered and stored on a hard drive, and links were tested prior to payment being made and receiving this back. After thinking she had lost all of her uni work, she was extremely happy and relieved!
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Mar “Rocky” Roque
8 August 2026
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I appreciate that I was informed every step of the way until the data recovery was completed.
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United Cattle Breeding Service Pty Ltd
7 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I had no prior dealings with Payam Data Recovery so after checking customer reviews decided they looked the best for the job at seeing what they could recover from my phone that had been waterlogged. I hadn't been backing up any precious memories for over 2 years and after already being told it was cactus by a local shop, I really didn't have any hope to receive any good news about it. I was.blown away when i received a message they had recovered all my requests. I not only received all my photos and data on a hard drive but my phone returned working! (Well just enough that I could transfer everything onto my new phone). The service was quick and communication fantastic. Highly recommend these guys to anyone that has lost hope 🫶
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Adam Edwards profile picture
Adam Edwards
7 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Fantastic and rapid service. Payam is true to their claims. I would recommend them to anyone needing data recovery.
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EDL Counselling & Therapy Services
7 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Fantastic service, very quick turnaround to get my SSD back.
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Jemaville
7 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
So happy they were able to recover all my files!!!!
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Katherine Harvey profile picture
Katherine Harvey
5 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent service. Excellent communication giving clarity of the whole process provided peace of mind and understanding of possible outcomes. Very respectful and professional. Thank you Payam!
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Peter Cheers profile picture
Peter Cheers
4 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
This was very old backup data, saved via the Lacie application, probably saved between 2006 to 2012. Sought help from other technical gurus but unfortunately, they were unable locate the data on the drive. Payam located the data and quickly categorised it and copied it to a hard drive. Great job, very satisfied with the result, thanks.
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Darcy Gillies
4 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Quick Efficient 100% recovered all my data
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Trent Youl profile picture
Trent Youl
4 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent customer service and extraction of data from a drive I could no longer access.
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Thanh B profile picture
Thanh B
3 August 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Thank you so much to Payam Data Recovery. Sorry, it took me a while to get on to doing the review. I highly recommend Payam Data Recovery to anyone who wants peace of mind and thorough communication. I didn't have to do much research because, after reading just a few reviews, I knew I'd selected the top people to fix my HDD. They saved my life saving my HDD to pretty much 99.99% with all my precious photos and files. We sincerely thank you from the bottom of our hearts ~ Thanh B.
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EventOz Singh
3 August 2026
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When my Ediloca 4TB SATA SSD suddenly became unallocated and Windows could no longer access it, I thought years of important data were gone. Before taking it to Payam Data Recovery, I tried using data recovery software which could detect many of the files, but it was unable to recover or save them. When I met Mr. Payam, he asked what troubleshooting I had already carried out before bringing in the drive. We discussed the limitations of consumer data recovery software, and he also shared some valuable advice about choosing storage devices. He recommended buying SSDs from reputable manufacturers and authorised retailers, as the quality of the components and after-sales support can make a significant difference. Payam Data Recovery handled everything professionally from start to finish. Their communication was honest and transparent, and they successfully recovered 54,191 files (1.42 TB) from my SSD. Their recovery report clearly identified the small number of files that were affected by physical read errors during imaging and placed them in a separate folder, which I really appreciated. Data recovery is never inexpensive, but when important data is at stake, experience, specialised equipment, and technical expertise make all the difference. I highly recommend Payam Data Recovery to anyone needing professional data recovery services.
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Matthew Swainston profile picture
Matthew Swainston
30 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
Recovered iPhone successfully under difficult personal circumstances. Did it in very quick time. Very happy with services provided.
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Terri Bertakis profile picture
Terri Bertakis
30 July 2026
Google star 1Google star 2Google star 3Google star 4Google star 5
I was recommended Payam from the Apple Store and found the whole process seamless and effortless. From the moment I called to enquire, to form submission, to process update to final collection they answered all my doubtful questions, were very prompt in response, followed through with all promises and provided choices and ease for sending my MacBook and pickup options. Thankfully my data was recovered from liquid damage. Overall, speaking with friendly reliable humans made the difference to go ahead.
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