Payam Data Recovery Adelaide, SA
Payam Data Recovery Adelaide, at Level 30, 91 King William Street, Adelaide, SA 5000, is our secure drop-off office in South Australia, staffed by our reception team; it is not a lab. Our reception team receives your device, keeps it safe and sends it to our main data recovery lab in Rhodes, NSW by DHL each day at no cost to you, and your recovered data is posted back to you free of charge. We recover data from faulty or damaged hard drives, SSDs, RAID and NAS units, iPhones, MacBooks and iMacs.
Whether you’re dealing with a clicking hard drive, a water-damaged iPhone, or a failed RAID system, our data recovery engineers provide reliable data recovery solutions. Contact us for professional data recovery services in Australia.
Every job except phones and tablets starts with a free assessment and a written quote, and no work is charged until you approve it. Phones and tablets are a fixed price with no assessment or quote: the work starts when you submit the job, and you pay at the end, only when the data is recovered.
Get a Free Quote or phone 1300 444 800
How Data Recovery Works From Adelaide
This is a real office with a reception team, and you are welcome to drop your device off in person. Our Adelaide office is open Monday to Friday, 9am to 5pm, and no appointment is needed while we are open. Phone and email enquiries are answered by our team, who will look after your job from start to finish. There are no data recovery engineers on site, so your device is packed and sent to our main data recovery lab in Rhodes, NSW by overnight courier, at no cost to you. The lab tests it, our data recovery engineers send you the written quote, and when the job is finished your recovered data is posted back to you free of charge.
What We Recover
We recover data from faulty or damaged hard drives, SSDs, RAID and NAS units, Apple iPhones, MacBooks and iMacs, mobile phones, USB flash drives, memory cards, Microsoft Surface devices and all other brands of computers, phones and tablets. Payam Data Recovery has been recovering data since 1998, and we hold over 30,000 donor parts, including around 20,000 donor hard drives.
Sending Your Device From Anywhere in South Australia
Many customers post or courier their device to us instead, and it is safe as long as it is packed well. Put the device in a cardboard box with plenty of bubble wrap on every side, send it with a postal or courier service that offers tracking, signature on delivery and insurance, and keep the photo proof of delivery. Submit a new job first to get a job number and the address label to include in the box. Recovered data comes back to you on a new external drive or SSD, with free return delivery on every completed job. If you decide not to go ahead after the free quote, you can collect the device in person, arrange your own courier at no charge from us, or ask us to post it back for $20 to cover the cost. If your device was delivered to our Adelaide office and you decline the quote, we post it back at no charge.
International customers are always welcome, and the easiest way to reach us from overseas is by email at help@payam.com.au.
Questions Adelaide Customers Ask
Is there a lab in Adelaide? No. The Adelaide office is staffed by our reception team and is not a lab. The work is done at our main data recovery lab in Rhodes, NSW, and our team looks after your job from start to finish.
How much does data recovery cost? The assessment is free and you get a written quote before any work begins. Economy service for most hard drives, SSDs, USB flash drives and memory cards is usually between $375 and $1,750, and more for special cases such as damaged heads on very large drives; RAID and NAS jobs usually cost from about $800 to about $5,000, and complex multi-drive cases are quoted individually. Phones and tablets are a fixed price, paid only when the data is recovered. Full prices by device are on our data recovery cost page.
How long does it take? Economy service is typically 1 to 3 weeks. Priority and Emergency services bring that down to a few days, and the Emergency service is our fastest. We offer fast service in Sydney, Rhodes, Melbourne and Brisbane, and devices delivered to our Perth or Adelaide offices go to our Rhodes lab the same day, each afternoon, by overnight courier at no cost to you. We never promise a same-day start, because the fastest safe method depends on the fault. The quote tells you the timeframe for your job.
What should I bring? Bring only the device you want the data recovered from, without chargers, cables, bags or protective cases. If you would like the recovered files saved to your own external drive or SSD, bring that with it.
Can you tell me what is on the drive before I approve the quote? No. Until the recovery is done nobody can see the files. After the recovery we send you a file list or a video preview so you can check what came back before you pay.
Next Step
Request a free quote, submit a new job, read our reviews or contact us. Service pages: hard drive, SSD, RAID and NAS, iPhone, MacBook, iMac, mobile phone, USB flash drive, memory card, Microsoft Surface.
Our Location

Contact Details
- Address: Level 30, 91 King William Street, Adelaide, SA 5000, Australia
- Phone: 1300 444 800
- Email: help@payam.com.au
- Opening Hours: Monday to Friday, 9am to 5pm
