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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Free Assessment
and Quote

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Rate

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Garth Roche

I was happy with all aspects of the service.

Rating: 5
ShaikhoonGhafoor

I’m very happy with the data recovery work done. Overall, it was a great service provided and I will definitely recommend it to others.

Rating: 5
Henk de Weerd

Dear Wes, During our latest visit to Vietnam and Cambodia I made the fatal mistake of carrying out a request from my Tablet to format my SD card I mistakenly thought that did not affect my CF card. Unfortunately it did and I lost at least 1 day of photographs taken in Saigon. I asked various people if they could be retrieved only to be told by most people it could not be done. However a salesperson at Harvey Norman, Yes there, told me not all was lost as long as I had not done anything with the card but they could not do it nor would he suggest anyone. After some research I found Payam on a google search and with an office in Adelaide I thought why not give it a try. I spoke with Wes and although he would at the time not give me a guarantee he would look at it and let me know what he found. He did so early next day, including a print to show me. I gave him the go ahead and within days I had all my photos back, both Raw and JPG files. The thing that most impressed me was the fact that if I was not 100% happy with the result Payam would not charge me. How good is that!
Thank you Wes Hliniak, Thank you Payam, you both saved me a trip back to Saigon. Come to think of it?
Kind Regards
Henk de Weerd Nairne

Rating: 5
Carolyn Nankervis

Thank u Payam guys & girls!!! The successful recovery of my treasured & priceless photos was very special. Thanks soooo much.

Rating: 5
Grace Violet Hodder

I was very happy with the level of service provided to me. I found the frequent updates of the whole process of recovery particularly useful.

Rating: 5
Gilbert Rousey

My HDD (WD) was damaged when I copied some big files. I spent $89 fixing it in the local computer store (Palmy), but failed. They told me the disk was totally damaged and cannot be fixed. But the files is really important to me. So I tried it in PAYAM and they solved it, though the fee is a little bit expensive ($690). I am happy with their service.

Rating: 5
Phil Elliott

Quick, efficient kept me well informed at every stage. Great service.

Rating: 5
Rod Smith

I was happy to have my files retrieved. From the outset it was made clear that no guarantee of a successful outcome could be provided. I realised that I may have been wasting money committing to the attempt. Subsequently the data that was able to be retrieved was more than compensation for that which couldn’t. During the process I was kept adequately informed.

Rating: 5
Cayleigh Abel

I absolutely loved dealing with everyone at Payam the process was super-efficient and professional and all my data was recovered! My computer was drenched in water and I thought I would have had to pay a fortune to retrieve everything but i was given a reasonable price and quick recovery time. Thank you so much again, really saved me!!

Rating: 5
Allan Jones

I fried my hard drive by plugging in the incorrect power source. Devastated as I was I gave Payam a call and was told the price of recovery which initially shocked me, but then I started thinking if I get back the thousands of videos and tens of thousands of photos that it was definitely worth doing.

Payam staff were very professional from start to finish and when they called me to say that they had recovered 100% of my data I was over the moon. I would recommend them to anyone and told them I would write a review as I was very impressed with their service

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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