Mobile Phone and Tablet Data Recovery in Australia
Specialising in Mobile Phone and Tablet Data Recovery
Trusted by over 150,000 customers
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What Our Clients Say
Robert Schneider from California, USA had a damaged iPhone 14, was liquid damaged and looking to get his important photos, videos and messages recovered.
Alexander Baba from Bass Hill, NSW had a damaged Samsung Galaxy mobile phone, tried a phone repair shop and when they could not help, brought it to us to get all his audio files, messages and photos back.
Posted on Google
Guy Biviano23 April 2025Trustindex verifies that the original source of the review is Google.
The turn around time in retrieving the information from the phone was great. Would use againPosted on Google
Chloe16 April 2025I am very thankful to Payam Data Recovery. I was able to get all my data back after my phone decided to die one day without warning. The whole process was very simple and all staff dealt with were very professional. Thank you!Posted on Google
Gloria13 April 2025My phone died without any warning. Unfortunately I thought I had backed up my photos which I hadn't and I was devastated to.say the least. I brought my phone to Payam data recovery as my last chance of having my photos saved. And Payam managed to retrieve all of my data off my dead phone. Im am very grateful 🙏. They kept me informed all the way. I am so happy.Posted on Google
Steve Frost12 April 2025Did exactly what was quoted and retrieved vital data from a damaged iPhone.Posted on Google
Ja Son8 April 2025Payam Data Recovery has always been my go to when it comes to any form of recovery, however this time was different because it wasn't a hard drive, it was a Samsung Galaxy S22 Ultra with a bootloop.I needed access to the photos which was extremely important. I was quoted one amount then informed that it was a no go, but I was offered an alternative solution at a higher price. I opted to try it and when I received the news it was successful I was extremely happy and the best part, the mobile phone with its new board, now works. I have a data backup of the phone and a working phone. I highly recommend Payam. Payam, keep up the good work, you've always been there for me and I appreciate it a lot. Thank you.Posted on Google
Patti Campbell31 March 2025Tim in the Sydney office was amazing and went above and beyond to help me with the process of getting my data recovered and loaded back onto my phone. He was very patient and helpful. I will recommend Payam to any friends of mine who find themselves in a similar unfortunate situation.Posted on Google
Jasmine Tomlinson20 March 2025Excellent experience with Payam Data Recovery, not sure how they work their magic but managed to successfully retrieve all my data from my phone that malfunctioned and wasn’t backed up. So truly grateful they were able to restore my 9 years worth of memories, thank you for your service!Posted on Google
Sev Simooniance8 March 2025If you're in need of data recovery you can't go past Payam Rhodes. They were very helpful, easy to deal with and always kept me updated on how the job was going in detail and what the next steps were. My phone had zero hope of getting the data recovered as it was soo far gone but they were able to get it done in the end and I'm very thankful.Posted on Google
fortima obeid6 March 2025I submerged my phone with a cracked screen in seawater, leaving it completely unresponsive. Thankfully, Payam Data Recovery managed to recover the data from my 1TB phone! I’m beyond grateful to have my photos, videos, and memories back. Huge thanks to Scott and Andy for their incredible work!Posted on Google
Anthony Zammit26 February 2025Payam Data Recovery delivered a truly exceptional service. I was particularly impressed by their unwavering professionalism throughout the entire process. From the initial consultation to the final data recovery, their team was knowledgeable, responsive, and consistently reassuring. Notably, they placed a strong emphasis on the security and privacy of my sensitive iPhone data, handling it with the utmost care. The successful recovery of my photos and data was achieved, and I felt completely confident in their secure and reliable methods. The communication was excellent, making the entire experience stress-free. I highly recommend Payam Data Recovery to anyone seeking a professional and secure data recovery solution.Posted on Google
Carlie Brisbourne25 February 2025Payam from payam data recovery was fast efficient and so knowledgeable on offering me a repair for my I phone issue. Great business to deal with and a really great guy 10/10Posted on Google
Marissa Younie17 February 2025Customer service by these guys was exceptional! Wes at the Adelaide office was really kind and helpful, I was a bit emotional when I dropped my phone off as I was so scared I wouldn’t be able to get my data back as I had dropped my phone at the beach over Christmas. He was very reassuring that they have a high success rate and the team know what they are doing. We are talking years of baby photos that were saved… I had no backed up my data to my laptop in a LONG time so lesson learnt. It was successful and only took about 3 weeks in the end. They were great at helping out with a payment plan as I couldn’t do the lump sum all at once. Fingers crossed no issues happen again but I know where to go and send people if it does. Thankyou very much from the bottom Of my heart.Posted on Google
ray mun koo13 February 2025Payam helped me extract some precious memories from an old iPhone that had significant saltwater damage. The process from start to finish was quick (less than 2 weeks), highly professional and I received regular updates on the data extraction process throughout. The phone drop off and subsequent data collection process was seamless. I would highly recommend Payam to anyone who requires quick and professional data recovery, and with the peace of mind that they’re the most experienced and recommended company in the market.Posted on Google
Lisa Jennings11 February 2025Payam Data Recovery were able to successfully retrieve data from my mobile phone that was dropped into a salt water swimming pool. They were prompt and keep me updated with the progress. This was a delicate job and it was handled professionally and with 100% of data recovered. They were also very competitive in price. Best in Sydney hands down!Posted on Google
JustJase8211 February 2025I could not have been more impressed with the service I received from Payam Data Recovery. I had only known of them reputationally, and so was somewhat shocked at the amount of information and detail that was relayed throughout the whole process. My need to employ their services was a simple drive recovery, but the contents of the drive were extremely dear to my family. There was only ever understanding and competence relayed from the staff, whether over the phone or at the Rhodes office. The recovery was thankfully successful. I could not recommend this business more highly.Posted on Google
Matthew Sujevic9 February 2025Honestly words can’t describe what Payam can do! I walked into the ocean while on holiday in Thailand.. as I was taking photos of beautiful scenery I phone died of water damage due a crack in the back of my iPhone. 10 days later I brought my phone into Payam data recovery and to my surprise they recovered everything until the very last photo until my phone’s death. Also had everything backed up on my iPhone to restore and even made a seperate file for photos and videos. I can’t thank Payam enough for there expertise and professional service. Would highly recommend to anyone.Posted on Google
Hilko5 February 2025Excellent Service. Always better when you can recover your phone data. Good to to talk to "real people" in tech support.Posted on Google
Kylie Podgorski9 January 2025I wanted to extend a huge thank you to the Payam team for the incredible service you provided. Due to a stupid mistake I made with my iPhone, I thought I had lost years of precious videos and photos. Thanks to your expertise, you were able to retrieve them all, and I couldn’t be more grateful. The service was professional, fast, and seamless. Your clear and comprehensive instructions made the entire process easy, which I deeply appreciated.Posted on Google
Tony6 December 2024Honestly cannot speak highly enough about this company and how amazing they were. I honestly thought I'd lost years of files and special photos, and they recovered. Even after Samsung and Telstra told me that it was impossible for me to recover :-( The communication and service during the entire process was the best I've seen in a long time and trust me these guys are the best! Thank you so much !Posted on Google
Sarah Jeffers27 August 2024The service isn’t cheap but they quickly recovered all my photos from an iPhone that had (accidentally) fallen in the ocean and was destroyed by the salt water. So grateful that I was able to get all my data back! I also appreciated that they were upfront about costs and laid out everything before you committed so you knew exactly how much you were looking at for the service.Posted on Google
Ruth Harris15 August 2024Recommended by our daughter, and can’t speak highly enough of this Business. They were super quick in retrieving most if not all the photos etc (have no way of knowing how many were on there in the first place) from broken Samsung phone. Well done! Very professional service. Expensive but well worth it! Haven’t tried to access other data through Smart Switch yet. But thank you!Posted on Google
Tinu Elena2 August 2024Suddenly my iPhone 14 stopped switching on There was so many important work related apps and my late mothers memories which I haven’t backed up , Payam did a wonderful job in backing up almost all the data , I really very thankful for their support from the startPosted on Facebook
Dakota Mech2 August 2024recommendsTrustindex verifies that the original source of the review is Facebook.
100% would recommend Payam for all your data recovery needs. I recently went swimming with my iPhone and almost like 20,000 photos along with 500gb of data. They were able to recover it all, customer service was amazing and they got the job done in just a few days. Very gratefulPosted on Google
Ebony Hanson26 July 2024Quick, helpful, professional, got the job done. Recovered all my data from a iphone. Thanks guys, you were incredible :)Posted on Google
Maxime Tacher22 July 2024I contacted Payam to recover data from my iPhone, which wouldn't turn on at all, and they were able to recover a complete backup of my data. The entire process, from sending the phone to recovering the data, was very well explained. Many thanks for their professionalism :)
(Translated by Google, see original)Posted on Google
Harold Holt15 July 2024Job 46935 - In short, my iPhone 14 Pro became a brick and wouldn't power on, Apple told me there was nothing they could do to help as I did not back up my data to iCloud. Payam Data Recovery took less than two weeks to provide me with the entire contents of my iPhone as well as an iPhone backup folder. I reset my new iPhone from that backup today and have lost absolutely nothing. These guys are worth every dollar and I could not recommend them highly enough.Posted on Google
James20 June 2024I can understand why they have such high ratings. Amazing. From start to finish. The online chat, the reception staff, Tim the technician, and all the other recovery experts; all professional and helpful to the highest level. I had a severely salt water damaged cracked iPhone 11 Pro that had not been backed up for over 4 years (stupid I know). Tim was helpful and very patient and ensured I didn’t have any backups in places I didn’t know (I didn’t). They retrieved all my data and made it possible to restore it to a new iPhone via an iTunes backup. It took them a week to recover and accommodated a flexible drop off and pick up for me. All prices where upfront and they discussed the worse case scenarios which may include additional costs but only at your say so. Thank you everyone at Payam.Posted on Google
Alex Taylor6 June 2024I cannot recommend Payam Data Recovery highly enough! My iPhone had a damaged logic board (wasn't dropped, just didn't turn on one day). And the team recovered all my data. I can't thank you enough!Posted on Google
Ata Farsiv5 June 2024Perfect Job for recovering data from badly damaged iPhone by water. I appreciate Payam's team.Posted on Google
Michael14 May 2024Life savers, highly recommended for data retrieval. Saved photos and data after a iPhone firmware update. Apple didn’t care only when they took my money for top range storage, means nothing back up to cloud is a better investment. Great team of specialists Payam saved my data. Flat fee was reasonable and would highly recommend their services.💯Posted on Google
L P6 May 2024My iPhone XS randomly stopped working and was unresponsive. All I had was a black screen and it wouldn’t charge. I had so many precious photos on the phone including the first 6 months of my child’s life that was not backed up! I was recommended to use Payam Data Recovery and these guys were my saviour!!! I got all my photos back and the process was very professional and efficient. Super grateful! All the information about cost and process is on their website, no hidden costs and their communication is great. Thanks again Payam for recovering my precious memories!Posted on Product Review
F White22 April 2024Verified
iPhone shut down. Apple Genius Bar unable to resolve. Referred to Payam. Totally positive experience- efficient, early success.Posted on Google
Scholesy 9710 April 2024Very happy, had over 10 years of data lost on my iPhone from a dodgy repairer, Payam recovered everything, was super pleased, defiantly would recommendPosted on Google
Raymund Manio9 February 2024If you think you have lost all your data from your water damaged phone, and don't have iCloud back up, don't lose hope! These guys are absolute life savers! After losing all my data from my water damaged iPhone, the Apple store at Castle Hill recommended me to contact Payam. I contacted them and the pleasant receptionist advised I could drop by the Rhodes office with my completely dead phone. Upon arrival at the Payam office, I was met by a friendly gentleman who took the time to clearly explain the whole process and answer all my questions. Not pushy at all and just a straight up nice guy. At the end of our conversation and after handing over my phone ,with the hope the data could be retrieved, I asked him for his name. He shook my hand and said "I'm Payam Toloo". Works out that the person who I thought was a super friendly customer service rep was the owner and founder of this awesome company. What a champion bloke! Most importantly, within a couple of days I received an email from Payam and to my amazement they were able to completely retrieve all data from my phone. All 500Gbs worth! I'm forever grateful. They were able to retrieve everything and supplied backups, all quickly and with clear communication and as an added bonus provided a simple video with instructions on how to transfer the retrieved back up data from the storage device to my new iPhone. I absolutley recommend the team at Payam!Posted on Google
Swetah Singh9 February 2024I am so beyond grateful to Payam. Unfortunately my iPhone 14 suddenly died and I did not have all my data backed up on my iCloud. Apple recommended Payam and from the start all of the staff members have been nothing but helpful in reassuring me that they will do their best to recover my data. Within one week I received an email saying my data had been restored. As a business owner my phone is a necessity but most importantly my photos. Thank you so much. I cannot recommend Payam enough.Posted on Google
Yalda Zamiri8 February 2024I thought I had permanently lost years and years of my precious family memories until apple recommended Payam. I am so glad I chose them. Not only were they quick and reliable, but I was able to get everything back from my liquid damaged iPhone that was never backed up and wouldn’t turn on. I am so impressed by the outcome and couldn’t have trusted anyone else. Thank you Payam!Posted on Google
Claudette N21 January 2024Awesome! They managed to get back new born photos of my son as well as many others from my iPhone after it just stopped working. They sent videos of them retrieving the photos and videos and stored on a hard drive. The handling of the drop off and pick up was so professional. I would highly recommend using Payam to get back your sentimental photosPosted on Google
Chris Pinks12 December 2023A superb experience with this business after my iPhone got incapacitated due to salt water on a kayaking weekend. When Apple told me all my data (photos of my kids and wife) were gone for good, I almost had a coronary. And they could do nothing. Not even when of those “geniuses”. Well Payam is where you meet the real geniuses! They got all my data back and even helped me set up my new iPhone.. which I did struggle with. Thank you so much to Tim and the other guys who helped me. A really impressive, top notch customer experiencePosted on Google
Craig Fletcher6 December 2023The team at Payam have been able to do what 2 other data recovery companies could not do and both told me they were leaders in the field , one is based in Melbourne and one in Sydney. i had a cracked mother board on my phone a late Samsung, the screen would not lite up so standard methods for recovery would not work , both tried with no success and told me all was lost . I contacted Payam told them of my dilemma explained in detail they said we are able to do things that other data companies can not , so of course my eyes rolled hearing this sort of talk for the third time but they were very thorough in their explanation and optimistic they would succeed , so with nothing to loose i sent them the phone , on that phone i have some 42,000 photos , over 400 videos , contacts from all over the world some 450 odd, plus all my messages and apps , this data base has been growing since 2016 , has been transferred with 4 phone upgrades the new Samsung is the 5th, in short it is my world and means a very great deal to me . i had a short wait approx 10 days and the team from Payam have notified me that they have been able to recover 100% of my data AND their cost was less than the other two agencies had quoted . This has been a 6 month ordeal I am extremely grateful to the payam team for their dedicated hard work and industry leading ability ,they can do what others can not , they can do what can not be done in my case with 100% success can not recommend them high enough , thank you team payam , cheers.Posted on Google
E F9 November 2023Thanks team. Efficient and professional service. Old Samsung phone couldn't be repaired. Payam recovered sentimental photos/videos. 10/10Posted on Google
Alea21 October 2023My iPhone 14 Pro Max broke and was stuck in data recovery loop. After asking for quotes everywhere and doing research for iPhone data recovery in Auckland, I received the most affordable quote and most professional service from Payam. They were fantastic throughout the whole process and answered all of my questions super quickly and with detail. They also recovered everything, including a complete iTunes backup. Keep in mind that they will have to look through your photos to ensure that none of the files recovered are corrupted. Highly recommend Payam.Posted on Google
Lauren19 October 2023Payam Data Recovery is incredible. I have sent multiple data jobs to them, including an extremely complex case with an iPhone 2. Everyone else said it would be impossible to extract the data but Payam Data Recovery got it done! Cannot thank you enough.Posted on Google
Martina Albert30 August 2023My iPhone took a dive into the bathtub and stopped working immediately. I felt so ill and couldn’t stop crying, I thought I had lost all the photos from my pregnancy and the first year of my second sons life. How would I explain that one when he is older and comparing to his brother!? Thanks to payam I don’t have to explain it! They retrieved all my data to a hard drive and created a iTunes back up for me. “data recovery work completed” is the best statement I have ever read in my life. Wasn’t cheap, but worth every penny! Hopefully don’t ever have to go through that again but if I do I know where to go. Within 5 working days my data was delivered back to me! Not all hero’s wear capes! Thank you so much!+0Posted on Product Review
Raushan M.11 April 2023My iPhone drowned, switched off and never turned back on. Apple service centre recommended Payam. Filled in the online form, sent my phone to them, got all my data, photos, contacts, messages recovered. The process was quick and easy to follow. Customer service has been proactively informing me of the progress long the process. Before paying for the service, I was sent a video proving the data was recovered. Job was done very quick (within a couple of days), despite not buying the urgency package.Posted on Google
Sarah Lanesbury31 March 2023Payam was super efficient in recovering ALL of my lost data in my iPhone after it died and I did not have a backup, they were quite fast and great customer service.Posted on Google
Mario Hilmi13 March 2023I went to 4 Mobile phone shops and they all said you will never get your data back. Payam got my data back! These guys are fantastic, trust worth service and willing to try. Worth every cent, don't waste your time with anyone else...Thank you all!Posted on Google
Aman Karimi10 February 2023Very happy with the service, the people at Payam Data Recovery are literally life savers. Our Samsung Galaxy S8 was locked due a forgotten pin and on top of that Secure Startup was enabled meaning that the device pin had to be entered before the phone even switched on. It had gotten to a stage where if the pin was entered incorrectly a few more times the phone would automatically do a factory reset and delete all the data on the phone. We had priceless photos of our new born that we couldn't afford to lose. The process of booking a data recovery job is made so simple and can all be done through their website. They provide multiple options to choose from depending on urgency. If the data is not recovered they don't charge anything. The first assessment, they weren't able to recover the data due to the encrption on the phone. They recommended to contact them again in 6 months as they are constantly researching new methods and tools. A year later, we sent the phone off again and this time they were able to recover all our photos, videos ... Their customer service is 2nd to none, they provide the option of viewing the recovered data remotely to make sure your happy with the service before making payment. If you have data that needs to be recovered, send it to Payam Data Recovery. If it can be recovered they will recover it for you. If it can't be recovered, no one else can recover it.Posted on Google
Gaming With Jacinta31 January 2023Amazing service and great communication skills throughout my whole service. They were able to recover my photos and data from my broken samsung phone that I never backed up and thought I would never get back. They let you know of all the upfront costs and different options they have for you to make it a very easy experience to go through. Highly recommendPosted on Google
Emily9 December 2022Absolutely incredible. I'm not a frequent hander out of 5 stars. I had so little hope that anyone would be successful getting years of photos off my busted iPhone. The error I had was one multiple other providers said would be impossible to work with - they didn't even want to try it was so hopeless. Payam no joke did so in such a quick time frame, I was shocked. The turn around time was quick, the follow up email with results was comprehensive (including a video of some of the data, to show what was recovered), and the shipping of my data back to me was so fast it was like Australia Post became a half decent service just for Payam. In all my years of paying for all sorts of services, Payam is well and truly in the top 10 companies I have dealt with. I now have the last photos of my dog before he passed from cancer. Worth every single cent, and then some!Posted on Google
Andrew Keigan30 November 2022Very professional, did a great job recovering the data on my water damaged iPhone XS, tried everything else and they were my last resort. They send back all the data and a copy of the iPhones restore file which enabled me to reimagine all the data and files onto my new phone. Would highly recommend using them if you are unable to restore your phone.Posted on Google
Don TANG26 November 2022Recommended by IPHONE and tried it without hesitation. Totally crushed iPhone with Data recovered by your team. Fantastic job.Posted on Google
Jonny I15 November 2022These guys were recommended by the Apple store. Spoke with them and they were great at explaining the process. Was best priced in the market too. Dropped off a non-functional phone and received a hard drive back within 2 weeks! Had an issue with the backup file but got on the phone with Craig who helped me step through the issue and eventually, we got my iPhone and all its data recovered onto a new iPhone! Recommend them not just for the recovery of data but for the great over-the-phone support I received from Craig when I had issues with iTunes.Posted on Google
jeannie carroll16 June 2022I rang payam about getting my recovering photos from my iPhone which includes very sentimental pictures of my children, i was quite emotional and the man I spoke to Albert dealt with my call with calm and kindest. I will be a loyal customer because of our conversationPosted on Google
Lucy Birkinshaw3 June 2022Recovered everything on my iPhone (which hadn’t been backing up photos correctly) and actually returned the phone in working condition. (Payam specifically let me know that the phone may be destroyed in the process). Apple had informed me that I would absolutely not be able to get the phone fixed, but that a service like Payam might be able to get the data. It was fast, easy and they delivered far more than expected. So happy. Thank you with all my heart.Posted on Google
gareth Martin19 May 2022Thank you so much! Payam data recovery truly has gone above and beyond. After dropping my iphone onto the pavement i thought i was dealing with simply a badly smashed screen. After taking it to Apple I was told that i had damaged it beyond just the display and had actually damaged the hardware internally which is why it couldn't turn on. This was confirmed by a repair shop who also said that there was no chance of recovering the over 8 years of photos and videos that i had on there which had not been backed up anywhere. Payam received my phone on Tuesday morning and by Thursday night I had an email saying that my recovery was complete. Lesson learnt on not backing up your files, but thankfully Payam saved the day. I couldn't be happier with both the result and the exceptional service.Posted on Google
asutrw poinva22 September 2021I would like to thank the team at Payam Data Recovery for the help they have given us. My phone was water damaged and had gone blank. The photos of my daughters birth were on it. Samsung said they could not help me and I got the same response from any other company I engaged. That phone has been in my car for over a year now just in case I could find someone. I was told about PDR and within a week they have extracted the photos and they are being delivered. I can't thank you enough. Happy wife, happy life! I will recommend you anytime I can.Posted on Google
Faheema Groves24 February 2020After spending a lot of time researching the internet on how I could recover data from my Samsung Galaxy phone I come across Payam. Payam received my phone on Wednesday and on Friday I had a call telling me they had recovered my data. I felt like crying at this moment as I was so overwhelmed. I could not have been happier with the service and it was worth every cent been able to get back to my child's baby photos back! Would recommend Payam to everyone! Thank you Payam.Posted on Google
Ruth Warr14 January 2018Great customer service, honest advice, fast turn around time, exceptional results! Recovered all my newborn photos (the only ones i had) from my smashed mobile phone = priceless!!!!Posted on Facebook
Matt Sikirich17 October 2017Thanks Payam. Did a great job recovering data from my Samsung phone mini SD card that was not responding at all. The customer service and follow up was great.Posted on Google
Alex Giangrasso6 October 2017Recovered data from my water damaged (destroyed) Samsung Galaxy S6 3 weeks after the damage occurred. Amazing service!Posted on Google
Joe Saxton8 September 2017Was very surprised they were able to recover all my photos and files from a ocean-water damaged Galaxy Note. Very happy indeed.Posted on Facebook
Patrick Dunne17 May 2017I would like to thank the team at Payam Data Recovery for the help they have given us. My phone was water damaged and had gone blank. The photos of my daughters birth were on it. Samsung said they could not help me and I got the same response from any other company I engaged. That phone has been in my car for over a year now just in case I could find someone. I was told about PDR and within a week they have extracted the photos and they are being delivered. I can't thank you enough. Happy wife, happy life! I will recommend you anytime I can.Posted on Product Review
Jessica11 August 2016After spending a lot of time researching the internet on how I could recover data from my Samsung Galaxy phone I come across Payam. Payam received my phone on Wednesday and on Friday I had a call telling me they had recovered my data. I felt like crying at this moment as I was so overwhelmed. I could not have been happier with the service and it was worth every cent been able to get back my childs baby photos back! Would recommend Payam to everyone :) Thank you Payam.Posted on Product Review
MrsSchroeds25 January 2016Hi, I went to access some photos from my Samsung S5 and they had disappeared. There were so many of my grandchildren and I was devastated. I did some research and found Payam, and as they were in Adelaide decided to give them a go, didn't have anything to lose and all to gain. Fabulous, Wes was great, all photos recovered and I am so very happy. Will, and have already recommended you guys to anyone who will listen! Debra SchroederLoad moreVerified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Expert Mobile Phone and Tablet Data Recovery Services Across Australia
You’re in the right place!
Need help getting data back from your mobile device? That’s what we do at Payam Data Recovery. We have labs in Sydney, Melbourne, Brisbane, Perth, and Adelaide, so we can help you no matter where you are in Australia. If your phone is broken and you’re frantically searching for “mobile phone data recovery near me”, we’ve got you covered. Our team knows how important your photos, messages, and other files are to you. When we recover your data, we’ll put everything on a USB drive for you and create a backup so you can easily get everything back on your device. Give us a call if you need mobile phone or tablet data recovery help. We’re here to try to save your photos, videos and everything else.
Watch this quick video explaining our simple process
Are you looking to recover your photos and videos from a damaged phone? We can get your data back!
We specialise in recovering data from
Smashed or Liquid-Damaged Mobile Phones and Tablets
Smashed or Liquid-Damaged Mobile Phones and Tablets
Phone not turning on
Phone not turning on
Phone stuck at Apple/Android logo
Phone stuck at Apple/Android logo
Recover data from damaged or non-working phone or tablet
Recover data from damaged or non-working phone or tablet
Recover photos and videos from mobile phone or tablet
Recover photos and videos from mobile phone or tablet
Logic board/motherboard damage including transplant services
Logic board/motherboard damage including transplant services
Are you experiencing this?
Will not turn on / will not charge
Will not turn on / will not charge
No Display / No Touch
No Display / No Touch
Stuck on Apple or Android logo/boot loop
Stuck on Apple or Android logo/boot loop
Component Level damage
Component Level damage
Failed after a software update
Failed after a software update
Liquid damage
Liquid damage
Physical Damage (Smashed, Dropped, Run over. etc.)
Physical Damage (Smashed, Dropped, Run over. etc.)
Icon showing a cable and iTunes logo on the screen
Icon showing a cable and iTunes logo on the screen
Apple iPhone or iPad with Storage Full (Apple Error 14 / Error 1110)
Apple iPhone or iPad with Storage Full (Apple Error 14 / Error 1110)
Mobile phone dead, damaged or not working
Mobile phone dead, damaged or not working
What we cannot help you with
Lost passcode
Factory reset
Forgotten PIN
Deleted SMS
Deleted data or photos
Recover Data from Broken Phones Anywhere in Australia
Dropped your phone and now you can’t get to your photos and messages? Don’t panic yet. At Payam Data Recovery, we help people across Australia with mobile data recovery every day. With labs in Sydney, Melbourne, Brisbane, Perth, and Adelaide, we’re never too far away. Our team is really good at retrieving pictures from broken phones and can even help when your iPhone storage is full and stuck on an Apple logo and rebooting (we call this boot loop). When we recover your data, we’ll give it to you on a USB drive and as an iPhone/iTunes backup. We work with both iPhones and Android phones, and our prices won’t break the bank. Reach out to us for broken phone recovery and let us try to get your important stuff back.
Australia’s most trusted
Mobile Phone and Tablet Data Recovery Specialists
We work hard trying to solve the most complex & complicated issues
We use a microscope, nano soldering iron, precision instruments & the world’s best mobile forensic tool called Cellebrite UFED.
Specialising in recovering data from physically damaged or faulty phones.
We use technology that your local phone repair shop won’t have.
We do what others say is impossible…and we love it!
Choose from 3 levels of
our mobile phone data recovery services
Economy Service
$795Not Urgent
1-2 week turnaround time on average*
Priority Service
$1500Urgent
4-7 day turnaround time on average*
Emergency Service
$2500Extremely Urgent
As fast as humanly possible*
*turn-around times are subject to change depending on the complexity and rarity of the case
Real Data Recovery Success Stories
See how we’ve helped customers recover data from damaged devices.
iPhone 15 data recovery case study after CPU failure and boot loop
Case Study Summary Client: Manessa (USA) Device: Apple iPhone 15 Problem: Sudden shutdown, cracked CPU, iOS boot loop Solution: Chip…
iPhone X data recovery case study after drop damage
Case Study Summary Device: Apple iPhone X Problem: Dropped on concrete, no display, no touch response Diagnosis: Logic board contact…
iPhone 11 Black Screen Case Study
Case Study Summary Device: iPhone 11 Problem: Black screen and would not turn on Diagnosis: Short circuit inside the dual…
iPhone 12 Water Damage Data Recovery Case Study
Case Study Summary Device: Apple iPhone 12 Problem: Severe swimming pool water damage with corrosion and prior failed repair attempt…
Samsung Z Fold 3 Water Damage Data Recovery Case Study
Samsung Z Fold 3 water damage data recovery case study documents a successful recovery from a severely water-damaged foldable phone…
You’re in safe hands
Over 150,000 satisfied customers
Rating: 5
John Hipwell
Best service yet for retrieving data removed in error. Great advice, professionalism and care. Thanks heaps Craig.
Rating: 5
Geoffrey Jakes
Brilliant service founded on real expertise in the field – this is rare in this day and age. Here’s to Wes and Payam!
Rating: 5
Aya Yamashita
I was super happy about my data recovery being done early this year. Kevin was very helpful and gave me a lot of advice. Thank you so much!
Rating: 5
Emilyy_246
I can not thank these guys enough!! i was travelling overseas with a group of friends taking photos on my iphone. Sadly one of my friends lost his life overseas and on the second last day my iphone hardware malfunctioned and my phone turned into a brick, losing all our memories. i went to a shop who said it wasn’t their problem and i will never get my data back. THANKFULLY for the team at PAYAM Data recovery i was able to get back all of my pictures and nearly all the data was recovered from my phone. meant so much to me, such as lovely company always kept me up to date.
Rating: 5
Mindy Cole
After dropping my iphone in water and then it not turning on or charging… I thought I had lost my thousand photos and contacts and everything else my life depended on with that phone. I sent it down to the guys at Payam and after only a few days I got the call to say all had been recovered! I am so grateful! Thanks again guys! appreciate it a lot
Rating: 5
Erin
Fast Prompt and delivered what other companies said was impossible! High Recommended. I have been recommended their service to everyone in a similar situation. Can’t fault their service.
Rating: 5
Adrian Chitoni
Kane from Payam Brisbane was great and easy to deal with. They definitely know what they are doing and have all the advanced tools and fancy software which can talk to the drive’s firmware directly to recover nearly any faulty drive. In our case our sata hard drive would turn off during data recovery with r-studio and reply with CRC errors. They managed to recover all the data on it and clone it 1:1 to a new drive that was bootable.
Great job, reasonable pricing. And the person you talk to is actually the person who does the recovery so you don’t talk to a clueless front desk person. They are definitely one of the best in their field and this is coming from an IT specialist with 20 years experience.
Rating: 5
Kent Driver
Before dealing with your company I was under the impression that data recovery is a very expensive and troublesome experience to be avoided at all costs. I was referred to you by my IT person, who gave a good report from a previous experience of referring a customer. After receiving an outline of your services I was pleased to discover you offer a range of levels of cost v timeline, so I was able to choose something that met my needs and budget. I was then impressed with the level of service and communication throughout the process. I will not hesitate to recommend you should I come across anyone needing similar help in recovering data. Thank you.
Rating: 5
Keith Adams
Great staff and very helpful. They have recovered data for me a number of times.
Rating: 5
E Kosa
Fast, friendly, efficient service, clearly priced on the web page. Conveniently located in the centre of town. Offered to keep a copy of data until I have created my own back-up. Great communication throughout. Seamless operation. Thanks!
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Phone: 1300 444 800 (within Australia)
International: +61 2 80766079
Email: help@payam.com.au