Apple MacBook Data Recovery Specialists

 
 
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Anthony Fanning 
 
27 March 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
I had an aged MacBook Pro that had accumulated a lot of data and had not been backed up for about 6 months, so there was some recent information and documents that I was keen to keep. MacBook Pro's of this age have integrated logic boards so recovering the data was potentially an issue. Apple referred me to Payam and they were able to recover the entire data file (nearly a terabyte of data) for me within 2 weeks.  I am very satisfied with the cost and the result.  The cost was reasonable given my requirements.  Thank you Scott and team!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Rohit Chandana 
 
17 February 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
I recently had to involve Payam Data Recovery team to recover years of data from my MacBook. Team was very professional  and easy to communicate. They checked my Mac and then only send me the quote with no obligations. I chose the Non-urgent service which had SLA of 7 days and then recovered the whole data.
Pricing is also very nominal in compare to the value of data plus they also have the data retention policy of 14 days in case if you want data back in those 14 days.

Great Job Team.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Craig Peden 
 
27 January 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Life savers ! My son’s Macbook just stopped working one day. Apple (who were excellent to be fair) said she was dead and would be an $1800 repair (new logic board). My sons also did not have his documents backed up (yeah yeah I know - but sometimes you forget). In comes Payam to the rescue. Superb pre and post sale service. They performed amazing internal surgery on his Mac and retrieved the mission critical data for us. As the drives in these Mac’s are hardwired to the motherboard they could’ve be removed so the surgeons at Payam had to perform open heart surgery to get my son’s data back. All 23 GBs were returned on a new Toshiba hard drive and posted back to us in less then 5 days. If you have important data and no back up - these guys are your answer. Wasn’t cheap but we didn’t have a choice this time. Awesome work - highly recommend them
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Melanie Anderson 
 
16 January 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
Data Recovery process for my ancient macbook pro was made so easy, from filling out the form online, to dropping it off, to the communication from the recovery team. It was great to have all my old photos and music files back! So easy, that we sent in my husbands old laptop for the same treatment.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Eug S. 
 
16 January 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
My logic board failed on my MacBook Pro, and Apple said there's nothing I can do to retrieve my files or turn my laptop on. I was then recommended to visit Payam, and they have been able to both recover all of my files onto an external SSD, and even got my computer to boot up again.

Although a bit pricy, their service has been impeccable, communication throughout the process has been great, and would overall recommend them to anyone that's had any logic board issues.

Thanks for everything Scott.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Philip Berg 
 
8 January 2025
 
 
 Trustindex verifies that the original source of the review is Google. 
I spilled a large cup of coffee across my MacBook and thought I lost all my work as my computer screen went black. As I realised the damage, I quickly went to Payam and oh did they deliver! Not only were all my files saved, I even got my laptop working again. The process itself was super simple, you just drop off your laptop and literally they take it from there. The communication and explanation of the whole process was extremely fast. So without doubt I’d fully recommend this for anyone looking to recover files!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Helen Woittiez 
 
13 December 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Fantastic company. Found the one critical datafile on my Macbook Air defunct SSD that wasn't backed up. So relieved. Great communication throughout and they even refunded my external hard drive purchase as it wasn't needed. Definitely recommend these people!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Annie Yoshida 
 
22 October 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
After my macbook pro shut down unexpectedly, I was told by Apple that I would lose everything saved to the device. Thankfully, Payam was able to recover everything, and did so within a timely manner.

Thanks :)
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 KW 
 
11 September 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Apple couldn’t get the MacBook to turn on and hadn’t backed up for ages and Apple advised to fix you’ll lose all your data. Apple recommended Payam , glad they did .
Wasn’t cheap but definitely worth every cent as Payam was able to extract every file and move it to an external hard drive.
Thank you guys , your magicians .
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Laura Moore 
 
29 July 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
I had an excellent experience with Payam data recovery. They were very clear with their communication, kept me up to date, were upfront with likely costs. They recovered all the data from my MacBook Pro (2023) more quickly than the time frame they estimated
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Pasang Moktan 
 
10 July 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
I recently had a great experience with Payam Data Recovery. My 2020 MacBook M1 crashed, and I needed urgent data recovery. I was recommended to Payam Data Recovery by Apple. Although the service was expensive, it was quick and efficient. They recovered all of my crucial data, and my MacBook even turned on afterwards.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Brian Miranda 
 
20 June 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Payam was excellent and fast. They helped me recover data on a dead MacBook Pro (2023 version). Even though it would power on they were able to save the data. Add to that they were super fast and great with communication and regular updates. Highly recommend!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Darren (Busselton Ice Supplies) 
 
10 May 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Fantastic service. We had a water damaged MacBook, and were unable to power up. We were certain we had lost all the data.
Payam were fantastic - no request for money up front - we were told we only pay if the data retrieval was successful, which it was.
Very pleased, would highly recommend.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Joelle L. 
 
29 April 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Great job! My data was fully recovered on a 2018 MacBook Pro in 3 open days, although an Apple authorized repairer had told me it wasn't possible. I can't thank this company enough for the work they did, which was fast and efficient. I'm so grateful, they overdelivered!!!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Justin N 
 
28 February 2024
 
 
 Trustindex verifies that the original source of the review is Google. 
Scott and the Payam team managed to revive and restore a completely non-functioning MacBook that Apple had suggested was irretrievable. The service was incredibly fast, efficient and at a surprisingly good price. We have used other data retrieval services previously with poor results and excessive charges, I won't use anyone but Payam moving forward!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Samantha P 
 
15 November 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
Very professional service. Recommended to me by Apple. Recovered all my data after a glass of soft drink was spilt across my macbook.😱😭 The process was very easy and I got regular updates along the way. I have all my data back now. Very happy. 😃
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 坤亮吴 
 
24 August 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
Craig Nevans and Payam Data Recovery Service saved those data that I thought I would never see again.
These professional data recovery service provider know what they are doing and will always tell you the truth and facts using their expertise and knowledge 100%.

I have a T2 chip MacbookPro that can't boot and I thought my data has been sentenced to death, but Craig brought hope (not overpromising) and he succeeded in getting all those data back.

Not to mention that you only need to pay them a reasonable price (for me it's around 500$) when they are confident with the final outcome.

I could not thank them enough for saving both my time and money in getting those invaluable data back to my life. Strongly recommend their service and will always give reference to them when gods forbids it, any of my friends and families suffer a data loss.

What a nice team!
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Ciccio 
 
24 July 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
The Apple team recommended Pay when my MacBook mother board needed replacing. The team at Payam did a great job to recover ALL of my data ... The communication and customer service was excellent and I would not hesitate to recommend Payam or if the need arises, use Payam again.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Amit Anil 
 
1 February 2023
 
 
 Trustindex verifies that the original source of the review is Google. 
No wonder Apple recommends Payam. Their process is well mapped out and support easy to follow. No hidden costs as everything is clarified. Their phone customer service is friendly and patient to answer all questions. My 2016 MacBook Pro died on me and Payam managed to recover majority of not all of my files. Worth the investment 💯
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 James Dykes 
 
12 November 2020
 
 
 Trustindex verifies that the original source of the review is Google. 
I was so impressed JJ at Payam was able to recover my data from a late model Macbook Pro that I said I would leave a Google Review in thanks, clearly Payam's existing reviews speak for themselves - these guys know their stuff, what looked like a lost cause was turned around and all data recovered. Very impressed, hopefully I won't need this sort of service again but if I do I know exactly who to come to. Thanks again.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Andrew Djaja 
 
18 October 2020
 
 
 Trustindex verifies that the original source of the review is Google. 
Brought my Macbook pro with a corrupt motherboard. The team were able to extract all the data I needed and more. Would definitely recommend to all.
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Sam Spencer 
 
8 July 2019
 
 
 Trustindex verifies that the original source of the review is Google. 
My MacBook recently died.  Without my work documents on iCloud I was in a bit of trouble.  Dropped it in to Wes at Payam in Adelaide city.  Everything was recovered.  But what was special was the service - very regular, honest updates re progress and transparent about the options available.  Highly recommend.
  
 
 
 
 
 
 Posted on Product Review  
 
  
 
 
 Gillian C 
 
4 July 2019
 
 
 Verified 
My thanks to Kane at Payam, Brisbane who recovered 15 years of photos, plus all other data (which I had never backed up) when my MacBook Air totally died. Amazingly, Payam offer free quotes. My then fear that this quote would be unaffordable for such a small job from an obviously very professional business, was completely unfounded. Within 2 days I had an external hard-drive containing all my data. I wholeheartedly recommend this company. Gillian
  
 
 
 
 
 
 Posted on Google  
 
  
 
 
 Gary P 
 
14 October 2018
 
 
 Trustindex verifies that the original source of the review is Google. 
Went to Payam Melbourne on Apple Store recommendation. Incredibly honest advice provided. Was advised I could buy a product from Officeworks to retrieve data from my broken Macbook's hard disk. The solution worked and I was able to retrieve the data. I would highly recommend Payam as being very knowledgeable and honest. They definitely know what they are doing when it comes to data recovery issues. Gary (Melb Australia)
  
 
 
 
 
 
 Posted on Product Review  
 
  
 
 
 Mulham 
 
25 August 2015
 
 
 Verified 
My experience was nothing less that perfect. Great Service, seamless process and great outcome. The guys were able to recover 200GB worth of critical Data from a MacBookAir device. All in all a positive experience. Thanks a lot
  
 
 
 
 
Load more
 
 
 
 
 Trustindex rating score: 4.9 of 5, based on 2365 reviews 
 
 
 
 Verified by Trustindex  
Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
 
 
 
 
 

Watch this quick video explaining our simple process

Sound familiar? Your MacBook will not turn on, the screen stays black after a spill, it is stuck on the Apple logo, or it stopped charging. Maybe it was dropped or bent, or a macOS update went wrong and now it will not start. Whatever happened, the files on it matter most, and in many cases we can get them back.

We specialise in recovering files from MacBooks that cannot start, including T2, M1, M2 and M3 series machines. Our data recovery engineers repair the MacBook just enough to start it, then copy your data to a blank external hard drive, supplied by you or by us. You get an email with a full file list and a video screen recording of your data, so you see your files before you pay. We cannot promise the MacBook will keep working afterwards, so we always recommend finishing any repair Apple planned.

See how we did it: MacBook Pro 16 M2 Pro liquid damage, MacBook Pro A2338 liquid damage and MacBook Pro M3 liquid damage.