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USB Flash Drive
Data Recovery Specialists

USB flash drive stopped working, been bent or is broken?
We can help!

We offer Australia’s fastest and best USB flash drive recovery service.

Your best chance of getting your data back is with us!

Successfully recovered data from over 50,000 devices.

Broken USB flash drive at Payam Data Recovery Melbourne, prepared for expert USB data recovery and chip-level repair.
Broken USB flash drive at Payam Data Recovery Melbourne, prepared for expert USB data recovery and chip-level repair.
Happy customer at Payam Data Recovery Melbourne after recovering files from a non-booting or water-damaged MacBook.
Happy customer at Payam Data Recovery Melbourne after successful recovery of important files from a damaged hard drive or phone
Smiling customer at Payam Data Recovery Sydney after successful recovery of important data from a damaged or failed device

Free Assessment
and Quote

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High Success
Rate

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Strict privacy
guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Are you experiencing this?

USB not detecting
Bad sectors/read errors
Broken metal USB connector
Deleted files
Accidentally formatted USB
Physically damaged USB
USB not mounting after unsafe eject
Faults that require memory chip removal

Australia’s most trusted

USB Flash Drive Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all brands and types of USB flash drives including Sandisk, Transcand, Lexar, Sumsung, Kingston and Toshiba.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

How much does it cost?

Logical/Software
$300 to $450
  • Basic backup service
  • Corrupted Partition
  • Virus damage
  • Deleted Files
  • Formatted
  • Lost or missing files
Hardware Issues
$300 to $650
  • Broken USB connector (repairable)
  • Bent USB connector
  • Bad Sectors/Read Errors
  • Minor physical damage
Special Case Lab
$800 to $2500
  • Chip-Off method required
  • Use of Soft-Centre Flash Extractor, PC-3000 Flash or Rusolut VNR software and chip readers.
  • Damaged Controller
  • Damaged memory chip(s)
  • Damaged components on the PCB
  • Damaged crystal
  • Firmware problems
  • Monolithic type flash drives not being detected
  • Manufacturing of a custom-made socket/adapter required
  • Research projects of any kind

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Hui T

Payam Data Recovery at North Syd is great. Very professional and friendly service and price is low. Appreciate that they ring to get permission before they take the next step. They take the cheapest option possible. Would highly recommend them to anyone who seek to recover lost data.

Rating: 5
Lindor Jonuzi

Fantastic! Clearly explained the steps and options and then over delivered. Don’t waste your time (and money) with anyone else.

Rating: 5
Scott McGuirk

I bent a USB stick with a lot of precious data on it. I contacted Payam and they explained very clearly their service, the process and the probability of retrieving the data. They indicated it would take 5 days to complete but I picked it up after 3 days. Great service. Their communication via email and SMS was timely and informative and the result was perfect. A+ for customer service

Rating: 5
Sandy McManus

I was referred to PAYAM Data Recovery by my IT contact and I admit to being delighted with the service and the turnaround time that I experienced with PAYAM. We were quite frantic when we lost our data and our back-up. We have had this occur once before and with a less than satisfactory outcome provided by the previous data recovery company, I was very anxious. I spoke with Payam himself initially and then continued through the data recovery process with the professional assistance of Paolo Bileci.

Paolo was terrific. He kept me informed, he reassured me with his expert knowledge of what needed to be done. Paolo worked to my budget and gave constant, excellent customer service and feedback, throughout the experience. I collected 100% of our data and walked away with the absolute confidence that I would use PAYAM Data Recovery again if the need arose again. I can confidently recommend their services to anyone in need of data recovery experts! Thanks Paolo for turning my anxiety into a smile at an affordable price

Rating: 5
Ian Jenkins

Just to let you know that my daughter was very happy with the data retrieval from her broken USB thumb drive. She said that at least 98% of the files were OK. There were a small number that were corrupted, most likely the ones that were open at the time that the computer and USB fell on the floor.

She has now made several back-ups! and said to thank you very much. She is very grateful.

Rating: 5
Devyani Rangnekar

I was highly impressed with the prompt and efficient service provided by PAYAM. I received updates from the consultant I dealt with exactly when I was told I would. My USB flash drive stopped working and I was at risk of either losing a great deal of personal and work data, or paying exorbitant sums of money in order to recover it. In comparison to a lot of other quotes that I got PAYAM was reasonable and I got all my data back. I highly recommend their services.

Rating: 5
Xodotodo

Excellent and prompt service. Not only were they great with my data and recovered all of it – they have great customer service and were always friendly and knowledgeable. From the very beginning I felt like I was in the right hands, and that they were dealing with me in an honest and professional manner.

Rating: 5
Steve G

The guys at Payam know their stuff. They were able to recover crucial data from a damaged usb drive in less than 4 hours

Rating: 5
Ziata Guitars

This company, Payam, is fantastic. They recovered all my data within the week and the service was impeccable. I was well informed throughout the whole process of how my job was progressing and since this was the first time I had to use this type of data recovery service this gave me peace of mind. The technician, Wes, at Payam, was very professional and his communication with me was perfect via telephone and email answering all of my questions thoroughly. I highly recommend using Payam for data recovery as my experience with this company was excellent. They turned a potential data lost nightmare into a pleasant experience, what more can you ask. Thanks guys, great job!

Rating: 5
Aaron Hare

PAYAM has again recovered my files and work history within the time frame that i needed them back. I would recommend this service to anyone who thinks that their files are lost forever. Payam’s knowledge and professional service make a distressing occurrence a walk in the park. Cheers Payam.

Frequently asked questions

In all data recovery cases, success is not guaranteed. When we provide you your obligation free quote we will give you an idea of your success chances based on past recoveries that are similar to yours. Rest assured that when you use Payam Data Recovery, you have the highest chance of success!

If you have performed a quick format on the USB through your computer and have NOT written any data to the USB since the format, the chances of getting data back are good. If you write data to the USB after the format, that is when the previous data will start to be overwritten which significantly lowers your success chances.

Repairing the broken USB connector is part of our recovery process. Once the connector has been repaired, we would extract the data to a new external hard drive either provided by you or bought from us. If the connector is too damaged to repair, we would provide you a quote for a chip off recovery.

A chip off recovery is where we remove the memory chip that stores your data and either transplant the chip to another USB flash drive, or read the memory chip through custom made adapters and software. This is an extremely delicate process that needs to be executed perfectly so the chip is not damaged in the process. We perform chip-off recoveries every day for various devices so rest assured that we know exactly how to approach and execute these types of cases.

Get a Free Quote

Complete this form for information about the cost and next steps

After you complete this form, we will email you information about the price, what to expect, and the next steps to get started. 

    Phone: 1300 444 800 (within Australia)
    International: +61 2 80766079
    Email: help@payam.com.au

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