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USB Flash Drive
Data Recovery Specialists at Payam Data Recovery in Sydney, Melbourne and Brisbane

USB flash drive stopped working, been bent or is broken?
We can help!

Payam Data Recovery offers Australia’s fastest and best USB flash drive recovery service, from our labs in Sydney CBD, Rhodes NSW, Melbourne and Brisbane.

Your best chance of getting your data back is with us!

Successfully recovered data from over 300,000 devices.

Marketing graphic showing a customer looking upset at a laptop, headline Broken USB Flash Drive, hope isn't lost
Marketing graphic showing a customer looking upset at a laptop, headline Broken USB Flash Drive, hope isn't lost
Marketing graphic showing a customer celebrating at a laptop, headline Success, we retrieved all your important documents
Marketing graphic showing a customer walking through an office doorway, headline Pick up time, your data is ready
Marketing graphic showing staff handing a bag to a customer at reception, headline Relief and Happiness

Free Assessment
and Quote

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High Success
Rate

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Strict privacy
guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Are you experiencing this?

USB not detecting
Bad sectors/read errors
Broken metal USB connector
Deleted files
Accidentally formatted USB
Physically damaged USB
USB not mounting after unsafe eject
Faults that require memory chip removal

Australia’s most trusted

USB Flash Drive Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all brands and types of USB flash drives including Sandisk, Transcend, Lexar, Samsung, Kingston and Toshiba.

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ISO 5 certified laminar flow cabinet, and all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

How much does it cost?

Logical/Software
$375 to $450
  • Basic backup service
  • Corrupted Partition
  • Virus damage
  • Deleted Files
  • Formatted
  • Lost or missing files
Hardware Issues
$375 to $650
  • Broken USB connector (repairable)
  • Bent USB connector
  • Bad Sectors/Read Errors
  • Minor physical damage
Special Case Lab
$800 to $1,500
  • Chip-Off method required
  • Use of Soft-Centre Flash Extractor, PC-3000 Flash or Rusolut VNR software and chip readers.
  • Damaged Controller
  • Damaged memory chip(s)
  • Damaged components on the PCB
  • Damaged crystal
  • Firmware problems
  • Monolithic type flash drives not being detected
  • Manufacturing of a custom-made socket/adapter required
  • Research projects of any kind

You’re in safe hands

Over 300,000 devices recovered

Google Reviews five star badge
Rating: 5
Sarah Hidayati

I am surprised to see how you recover the data and the good communication provided. Initially, I though the data would lost anyway. Keep up the good work guys.

Rating: 5
John Hipwell

Best service yet for retrieving data removed in error. Great advice, professionalism and care. Thanks heaps Craig.

Rating: 5
Kristen Sager

You only pay if they can recover your data, that was a big selling point for me. The process from start to finish was an efficient one and they managed to retrieve 100% of my data. Great website also. I will definitely use them again in the future.

Rating: 5
Phil Heyne

That desperate sinking feeling of your hard drive failing can spoil your whole day. Thanks to Payam within a few days I had all my data recovered and back in my new computer.

Rating: 5
Keith Adams

Great staff and very helpful. They have recovered data for me a number of times.

Rating: 5
Rich Karlyn

Excellent service from Wes, customer was very happy with the recovered data and we got back a lot more than we were expecting to - most of which was 100% - except random images missing data due to the initial disk failure.

Rating: 5
Larry Gray

I had 8 corrupted Vmdk files for our company Vmware server that crashed. Vmware tech support and another data recovery company could not help us. Payam data recovery extracted the contents of the files in 1 day using their urgent service. It was worth it - 200 staff are back to work now! Thank you so much, you saved my bacon!

Rating: 5
Kirsty Walker

Understanding, efficient and quick service. Mark very knowledgable and was able to assist me by retrieving my ‘lost’ information from a time capsule with patience and ability. Thank you.

Rating: 5
Venky

Thanks Payam, for your amazing recovery. I can’t believe that a data out of USB stick that was quite damaged could be recovered in less than 48 hours.
From the beginning of time during the submission of my USB stick, and till you gave me a new stick with recovered data, you guys showed complete100% customer service. Kudos to your team.
No words!
Many Thanks

Rating: 5
Ceasar L.

The service I received from Payam Data Recovery was excellent. We received a quote via email within 24 hours and the repair work was quick and they managed to get all files back. Very impressed!

Frequently asked questions

In all data recovery cases, success is not guaranteed. When we provide you your obligation free quote we will give you an idea of your success chances based on past recoveries that are similar to yours. Rest assured that when you use Payam Data Recovery, you have the highest chance of success! About 90% of our jobs are no fix, no fee. The hardest 10% carry an attempt fee.

If you have performed a quick format on the USB through your computer and have NOT written any data to the USB since the format, the chances of getting data back are good. If you write data to the USB after the format, that is when the previous data will start to be overwritten which significantly lowers your success chances.

Repairing the broken USB connector is part of our recovery process. Once the connector has been repaired, we would extract the data to a new external hard drive either provided by you or bought from us. If the connector is too damaged to repair, we would provide you a quote for a chip off recovery.

A chip off recovery is where we remove the memory chip that stores your data and either transplant the chip to another USB flash drive, or read the memory chip through custom made adapters and software. This is an extremely delicate process that needs to be executed perfectly so the chip is not damaged in the process. We perform chip-off recoveries every day for various devices so rest assured that we know exactly how to approach and execute these types of cases. If your device is still under warranty, please get written approval from the manufacturer or retailer before you send it to us, because we may need to remove a chip as part of the recovery.

Get a Free Quote

Complete this form for information about the cost and next steps

After you complete this form, we will email you information about the price, what to expect, and the next steps to get started. 

    Phone: 1300 444 800 (within Australia)
    International: +61 2 80766079
    Email: help@payam.com.au
    International customers are always welcome. The easiest way to reach us from overseas is by email at help@payam.com.au, which works in every time zone.

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