Get a Free Data Recovery Quote
Most hard drive, SSD, USB and memory card recoveries cost $350 to $1,750 including GST. You approve the quote before any work begins.
Get a free data recovery quote - complete this form for information about the cost and next steps
After you complete this form, we will email you information about the price, what to expect, and the next steps to get started.
- 1Send your device by post or drop it off at one of our offices.
- 2We assess it for free and email you a written quote, usually within 1 to 2 business days.
- 3You see your files before you pay. Return delivery within Australia is free on every completed job.
Phones and tablets are a fixed price, with no assessment needed.
Rated 4.9 out of 5 from over 2,400 reviews. Recovering data since 1998.
Or call us at 1300 444 800
What our Customers Say
Posted on Google
Gary Holmes14 October 2026Trustindex verifies that the original source of the review is Google.
Saved all my files for the second time in the last 10 years. Communicated well the progress of the project, reassuring that my photos were retrieved. Just wish it all came at half the price.Posted on Google
Nick Spilsbury14 October 2026Professional; kept me posted at all stage of the data recovery and answered my queries very promptly.Posted on Google
Eamonn9 October 2026Process was very professional and accomodating. Recovering 5 seperate drives worth of data was as painless as it could’ve been and that’s much appreciated.Posted on Google
jonathan byers7 October 2026Payam were professional and prompt. I contacted them, sent them the damaged hard drive, and they returned the backup drive with the recovered data. The Post Office initially lost the package; Payam contacted us to ask where the package was, as they were expecting it. Payam updated us at each stage of the process.Posted on Google
katie le5 October 2026I should have gone to Payam first as an Apple staff referred them to me for data recovery. I spent $65 elsewhere for the check alone and learnt that they couldn’t do it later. Payam is quite professional in the way their staffs communicate when I first contacted for inquiry/pricing. The rest is how they deliver excellent result. I think it’s worth every buck as I treat my data as my valuable asset and Payam is the data recovery expert that you can trust.Posted on Google
michael blamey5 October 2026Well organised with excellent customer service. I’d recommend to friendsPosted on Google
CAMPBELL4 October 2026What a great experience! The process was clearly communicated and straightforward. My data was recovered, and it was both faster & less expensive than the initial estimate. I really appreciated the service & how transparent it was from start to finish. Cannot recommend highly enough!Posted on Google
Paul Massarella4 October 2026Great service very happy to have all our data recoveredPosted on Google
JOHN L M2 October 2026HIGHLY RECOMMENDED Completely amazed and delighted with the success of the data recovery by PAYAM . The damaged 2Tb hard drive had consisted of a huge number (thousands) of tiny fragments of TV programs. Most was recovered and is in good condition. A small amount of data could not be recombined but overall a great success. I also appreciate the detailed instant telephone answering, personal help, progress reports and explanation, and the further follow up support from Scott and the Brisbane team. It is very good value whether for urgent recovery [a few days], or short term, and is great value for very low cost if less urgent. Very efficient and excellent service. John L MPosted on Google
Bill Shearman2 October 2026Easy and simple to deal with. Got all my data back.Posted on Google
Nathen1 October 2026THIS IS THE COMMENT YOU ARE LOOKING FOR Absolutely thrilled with the service from Payam Data Recovery. After two other providers were unable to retrieve the information, they had my data back within 2 weeks on my Google Pixel 4a 5G, which was completely bricked and no longer turned on. They recovered everything on my device, allowed me to review what had been recovered before paying and express posted everything back to me as soon as it was ready. It's not a cheap service but the cheap services hadn't gotten the the job done. In this world you truly get what you pay for. Highly recommend Payam Data Recovery.Posted on Google
Josh Crosbie1 October 2026Extremely professional and helpful.Posted on Google
Tallulah Dods30 September 2026I thought I had lost all my wildlife photography work for the past 5 years and am so incredibly grateful for your work to restore it. I just loaded up my returned drive and found everything safe and sound. It was expensive but worth every cent, process was easy and inspired trust my beloved files were in good hands. I didn’t know what I would do if these files weren’t recoverable. Thank you!+0Posted on Google
sue laracy30 September 2026The Team at Payam Data Recovery were professional, timely and highly effective . Thank YouPosted on Google
Stephen Bent29 September 2026Payam was able to recover all the data from our Macbook, even though the SSD was soldered on to the motherboard and the computer was non-responsive. Professional, reasonable, and successful!Posted on Google
Janice Sauls28 September 2026Good service, including mailing me the recovered data on a loan hard drive.Posted on Google
Chi jui Lu28 September 2026Quality service and so quick on the results! Fixed my old phone problem and now I can use as a backup phonePosted on Google
RONY ODESH25 September 2026Number one choice when it comes to data recovery, never let me down for my clients very high data recovery success rates. Excellent communication skills and job updates No hidden fees every thing explained in detail and informative.Posted on Google
Adrian Castle24 September 2026Got all of my photos and data back. Very impressed.Posted on Google
Kris. P.24 September 2026Everything as claimed and a reasonable price for 20 years of family memories.Posted on Google
Daniel Richtor22 September 2026Easy and clear process. Recovered all files. Very happy with the result.Posted on Google
Ron Gourley20 September 2026My phone completely died and I didn’t have a backup so I thought I had lost everything. The team at Payam did an amazing job and successfully recovered my entire list of files and data. I am so relieved and highly recommend their professional service. Khalil kept us regularly updated and informed and we are very grateful.Posted on Google
Mark Aban20 September 2026While my data was recovered professionally and my experience was excellent, I wonder if the pricing is aimed too far towards corporate data recovery.Posted on Google
Alan Erpi17 September 2026Payam was an excellent choice for recovering my data. Their price was very competitive with other options, and they were super helpful over the phone and great at communication. Thankfully they were able to recover all of my data from a faulty SSD!Posted on Trustindex
Paul White17 September 2026Trustindex verifies that the original source of the review is Trustindex.
Perfect Support and Customer Service If I could give 10 stars then I would. Payam Data Recovery provided me with an outstanding customer service from start to finish. From the time I created the job request on the website to dropping off my hard drive to your friendly front desk team; from the efficient and informative communications on every step of the process (even over the weekend - thank you Payam) to confirming collection or free post to home (great option and so well packaged)…this has been 100% value and perfect customer service. Keep up the great service. Many thanks Paul W.Posted on Google
Cat Iler17 September 2026Legit got 180,000+ files of my 4 children’s childhoods saved. So happy and def recommendPosted on Google
russell wheelhouse17 September 2026Very professional, yet friendly communications throughout the clearly explained process.Posted on Google
Lisa Page14 September 2026The process was easy, and all of my precious photos that I thought I lost on a broken old phone were recovered.Posted on Google
Andrew Heid14 September 2026PAYAM Data Recovery did a wonderful job recommend by Apple Store Sydney. Will use their services again if there’s a need. Thanks guys. RezaPosted on Google
Chris14 September 2026Helpful, friendly staff.Posted on Google
James Oldershaw14 September 2026Super quick response and confident recovery. Only gripes are that the Brisbane office is merely a collection point, and there was no wiggle room on price given the recovery didn't seem to be as complex as first estimated.Posted on Google
Glenn Cavell11 September 2026Excellent service. Did what was required ahead of schedule for agreed price. Highly recommended.Posted on Google
Joseph Sailosi10 September 2026The team at Payam were great. Had a job which I thought was lost but they managed to inform me about the process, the chances and what I could expect. They were able to recover the files I was after in the end, however, even if they weren’t able to, they were a pleasure to deal with - would definitely recommend paying them a visit if you’re looking for data recovery.Posted on Google
Prabhat Prasoon10 September 2026I recently used Payam's service for macbook air M1 data recovery and am very satisfied with the outcome. I was able to get back all the valuable data. Strongly recommend them!!Posted on Google
Geoff Suthers9 September 2026I had an 6Tb external HDD with a lifetime of photos on it that failed and no data could be read. I contacted Payam Data Recovery and as requested dropped the drive into their Brisbane collection point, I could have posted it but chose self delivery. I was contected the next day advising recovery was possible and paid a reasonable deposit. Was then advised that it would need to be processed in Sydney because of the state of HDD. I chose the cheapest ie non priority option and in about a week was advised that recovery was successful except for a few non important files and in that same email attached some samples of the recovered files. All looked perfect, I paid the remaining balance, they sent it back to me that day via Express post, included in the price and received it the next day. Absolutely impressed with their service.Posted on Google
Blake Roberts26 February 2025Recovered my clients data ahead of schedule. They're not cheap, but you get what you pay for. Happy clients are worth it.Posted on Google
Colleen24 February 2025Very professional service from start to finish, and got all the pictures back that I wanted. Would definitely recommend, it sounds pricey to begin with but I personally think its worth it.Posted on Google
Rui Zhang21 January 2025I'm very happy with the Service. Thanks to Wes and teams for helping us bringing all my files back. Quick communication, detailed instructions and high quality service. It was expensive but so worth it. As Apple refers, we got a discount, much appreciated.Posted on Google
Artsy Snowflakes18 October 2024I was beyond happy with the service I have received. I thought it was too late to recover everything from my hardrive - but thanks to Wes, and the team at Apple for recommending Payam Data to me, I was able to get ALL my files back! It's on the costly side, but it was so worth it :) If Apple refers you, a little discount is provided, which was much appreciated. Thank you so much again for everythingPosted on Google
Carla Horton16 October 2024The process of retrieving the files from my corrupt hard drive was really smooth. Tim communicated everything with me really clearly, and kept me updated with how the process was unfolding. It is expensive, but worth it in my opinion, especially if the files are of importance.Posted on Google
gstratto17 October 2024An absolute pleasure to deal with, customer service is exceptional and results were fantastic. Craig and the team at Payam recovered Terrabytes of data from a dead drive and the whole process was easy to follow with updates along every step. Highly recommended and well worth it. Thanks again guys!Posted on Google
Ruth Harris15 August 2024Recommended by our daughter, and can’t speak highly enough of this Business. They were super quick in retrieving most if not all the photos etc (have no way of knowing how many were on there in the first place) from broken Samsung phone. Well done! Very professional service. Expensive but well worth it! Haven’t tried to access other data through Smart Switch yet. But thank you!Posted on Google
arron fletcher17 July 2024Pricey but overall a slick experience and I was also pleasantly surprised they fixed my laptop as well as recovering the data! Luckily I requested it to be sent back to me and I clicked the power button randomly or I would have missed it - but after much hand wringing that I’d lost family and personal files I was very relieved. For me it was worth itPosted on Google
Kate Gomersall14 July 2024I got all my data back and it was affordable.Posted on Google
Cherie Alexander2 July 2024Professional from start to finish and the service is impeccable. Video or remote access is available to view the files saved before payment is arranged. The fee is well worth it and payment options are available. Can’t rate them high enough.Posted on Google
Zoltan Fecso21 June 2024I was recommended Payam but shopped around. In the end, they were the most helpful, and much more affordable than other places in Melbourne. Don't waste your time getting other quotes - go with Payam.Posted on Google
Prajol Maharjan6 June 2024Thank you Payam for helping me out later and resolving my dead HDD drive issue. It was totally worth it at the end. All those recovered files were beyond my imagination. You guys did a really fantastic job.Posted on Google
P H21 May 2024A few years ago, I tried to recover my hard drive but was not successful. I am so happy that payam was able to recover my wedding photos and my children’s baby photos. It is worth it. It also offers instalment payment. Thank you payam.Posted on Google
Daryll Dollete16 March 2024For me the service is pretty expensive, but it is really worth it as they were able to do what they promise on their website in regards to data recovery.Posted on Product Review
Laura29 February 2024Verified
I’ve previously used this company and left a Google review so can’t post my more recent experience there - hence I am posting here. Scott from Payam Data Recovery was very understanding of my needs and whilst I decided not to go ahead with the recovery due to personal financial reasons, I must say that I was very satisfied with the service received this time round too. My previous experience was with a USB stick, so more affordable and positive. This time it was a WD HDD so more expensive. I only needed to recover 27 GB but had some old stuff on that drive so the whole recovery was more than I needed - maybe this wasn’t what made it more expensive, maybe it was just because my WD HDD was so old. Either way, it’s my own doing and had I been able to afford it, I feel confident that Payam Data would have been able to recover it for me. I highly recommend this company and thank Scott for his patience and professional approach.Posted on Google
Mia Tonkin-Phanoulas19 February 2024When my phone got damaged beyond repair and I realised I didn’t have a backup, I thought I lost everything. Payam was able to quickly and efficiently recover my data. It was a bit pricey but worth it! Sorting through the data has been a little timely but I’m glad I have it all back.Posted on Google
Alan House26 December 2023Very good service. Pricey, but worth it.Posted on Google
IAN WANG6 November 2023I have a portable hard drive stopped functioning. Checked around, and noticed this Data Recovery company. They offer free quote, and discount was applied. Data was fully covered. Thanks for the Data Recovery service. Five stars.Posted on Google
Alea21 October 2023My iPhone 14 Pro Max broke and was stuck in data recovery loop. After asking for quotes everywhere and doing research for iPhone data recovery in Auckland, I received the most affordable quote and most professional service from Payam. They were fantastic throughout the whole process and answered all of my questions super quickly and with detail. They also recovered everything, including a complete iTunes backup. Keep in mind that they will have to look through your photos to ensure that none of the files recovered are corrupted. Highly recommend Payam.Posted on Google
Smacky 00716 October 2023Quick turnaround on the free quote. Quote was reasonable, and turnaround time on the recovery job was reasonable also.Posted on Google
David Dislers10 July 2023Was able to recover my lost data . Was a little expensive but worth it to recover irreplaceable memories. I hope I don't lose my data again. Thank you for being therePosted on Google
Martina Why4 July 2023Apple said the SSD was fried and recommended me to Payam (15% discount for Apple customers). The whole process was really smooth and faster than expected (Payam guided to ~5 weeks for economy service, but got it done in ~2 weeks) and pretty much got everything back. Spenny (worth it imo) and wouldn't trust anyone else with the job.Posted on Google
Carol Dorn19 March 2023So relieved! Payam Data Recovery (Sydney) recovered all of my documents and over 90% of my photos from a very old USB Stick. They estimated recovery work could take 3 to 6 weeks but they did it less than 3 weeks. It is not cheap but it is totally worth it! They backed-up everything, including damaged photos, and returned to me on a 1 TB USB 2.5” - USB 3.0 External Hard Drive with 3 years manufacturers warranty. It was easy to plug into my laptop and upload everything into the iCloud. They also kept a backup on their system for 14 days if need be. Everything was done easily by phone, email, and mail. I highly recommend Payam. They are very reliable and professional, easy to communicate and deal with, and happy to explain things in a simple way for people like me who are getting on in years and not IT savvy. Thank you Payam.Posted on Google
Franlklin Matson6 March 2023Personally, I found their services to be a bit expensive, but for the quality of service and level of professionalism provided, I believe that the price is well worth it; and the fact that they also provide options to pay over either a 6 month or a 12 month period is definitely a plus in that regard. Now hopefully, I won’t be in a position where I need data recovered again, but if that does happen I will definitely chose to work with Payam again.Posted on Google
Tony Pullen3 February 2023My NAS raid was corrupted. Could not access any files. 10 years of data. Payam were able copy files to an external drive. Not a cheap exercise, but well worth it. Very professional and good communication. Highly recommend them.Posted on Google
Vanessa Couling18 January 2023I have found this company fantastic and extremely easy to deal with. Great communication and service. Prompt replies, affordable and extremely accommodating and professional. Highly recommendedPosted on Google
Corinne Podger20 May 2022Albert and the team at Payam managed to retrieve both the Mac files from my Mac, AND the Windows files from the virtual machine (Parallels) side of my Mac, after a nasty encounter between my laptop and a beverage. The laptop died but the hard drive survived. The team were fast, professional, sympathetic, and effective. The cost was affordable and absolutely worth it.Posted on Product Review
Mandy Mcqueen27 January 2021Couldn't have asked for a better service, my hard drive couldn't be read by the computer technician, he then recommended Payam. I posted in the hard drive and received a phone call to confirm they had received it, then after only a few hours I received the call to say they could recover the data and gave me a free quote, I opted for the economy service, due to moving house, and was over the moon to hear after a few days that it was successful, they then arranged for the external hard drive and my old hard drive to sent back to me by courier. I would highly recommend Payam to anyone the service was fast, professional and I was keep up to date on progress throughout. Thanks for everything.Posted on Product Review
Janine Sabeh28 December 2020The PAYAM Data recovery men are my IT hero's! l was given a quote within 24hours and they even took the time to explain to me all my options. After being turned down by 3 other people Paolo Bileci saved the day and did so at a very affordable price! It just goes to show that not only are these men friendly and professional they are incredibly knowledgeable. Don't waste your time/effort/money on anyone else PAYAM really are the best in the business!Posted on Google
Guillermo Fuentes8 July 2020My hard drive with all my important personal photos and videos just didn't boot up one day when I plugged it in, so I took it to a small computer shop a friend said did data recovery quite cheap, I thought if they had no luck I'd go to one of the bigger places. BAD IDEA! The first place couldn't recover anything and said most likely all my data was lost and as a last resort I could try Payam Data Recovery as they were the best. When I took it to Payam and saw Paolo, it turned out the first place I'd tried had actually damaged my drive further! I was devastated, expecting there was no chance of recovery. Within 10 days Paolo rang me back to let me know they had recovered everything! AMAZING! I was thrilled. I doubt many other places could've have done the job they did, they are the professionals, you can trust that they will do the best job possible. Paolo was great to deal with and I can't thank you all enough!! It's very obvious to me now to always go to the best place first and not the cheaper option. It's just not worth it. If your data is important to you - go to these guys!Posted on Google
Josh Zhuang29 November 2019Absolutely professional services delivered by Wes. Well done! My hard drive with 150 GB data stopped working due to dropped on the floor 10 years ago. Wes spent a few days and recovered every single file. Lots of them are photos more than 15 years. Thanks for bringing me back my memories. The price is affordable as well.Posted on Google
None Ofyabusiness25 October 2019Trustindex verifies that the original source of the review is Google.
I went in to have my external hard drive assessed by their team. This assessment was free of charge. They said my hard drive had the worst possible hardware failure. The quote was nearly $2K. I told them it was too much and went in to collect my hard drive. The representative told me they could perform a $500 clean room assessment to undeniably ascertain the problem with the hard drive. That 500 would then go towards the balance of the repair. Lucky I stumbled across a company in the Netherlands that charges 700 Australian dollars to retrieve the data and zero charge if they are unsuccessful. Only postage and handling which doesn't cost that much. They threw in a brand new external hard drive with the package. Don't get sucked in by the free quote. Nothing good comes for free in the commercial world.Posted on Product Review
Gillian C4 July 2019My thanks to Kane at Payam, Brisbane who recovered 15 years of photos, plus all other data (which I had never backed up) when my MacBook Air totally died. Amazingly, Payam offer free quotes. My then fear that this quote would be unaffordable for such a small job from an obviously very professional business, was completely unfounded. Within 2 days I had an external hard-drive containing all my data. I wholeheartedly recommend this company. GillianPosted on Google
Jen Boxer2 March 2018Amazing. I sent our DEAD iphone to them yesterday and its recovered today! Can't fault them for retrieving all our lost, treasured images from our family holidays that were stupidly NOT backed up. YAY for Payam. Not cheap but sooo worth itPosted on Facebook
Jen Boxer2 March 2018recommendsTrustindex verifies that the original source of the review is Facebook.
Amazing. I sent our DEAD iphone to them yesterday and its recovered today! Can't fault them for retrieving all our lost, treasured images from our family holidays that were stupidly NOT backed up. YAY for Payam. Not cheap but sooo worth itPosted on Google
James Gilbert10 January 2017I am a reseller of this company. They do free quotes and have always gotten my clients data back.Posted on Google
Fernando Nogueira16 December 2016Great service and exceeded expectations about returning my data 100% intact. Expensive but worth it for years of priceless photos and study records.Posted on Product Review
Alan O16 August 2016My digital camera packed up while on a recent overseas holiday and I could not recover some 900 plus photos. I also made things worse by mistakenly re-formatting the card. Thanks to Payam Data Recovery they systematically and thoroughly retrieved 95% of my images in high resolution thereby saving many precious memories and amazing images. It cost a little but was well worth it. Thank you.Posted on Google
Robert Corey15 August 2016Quick and affordable service. Good talk with Payam the owner!Posted on Google
Larry Gray7 November 2015I had 8 corrupted Vmdk files for our company Vmware server that crashed. Vmware tech support and another data recovery company could not help us. Payam data recovery extracted the contents of the files in 1 day using their urgent service. It was worth it - 200 staff are back to work now! Thank you so much, you saved my bacon!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more
Frequently Asked Questions
We will test it, confirm the problem and give you a confirmed quote after we test it within 1-2 days, or if you pay for our urgent quote service you will get this within 1-2 hours normally. The actual time to recover the data may range from 1-2 days up to several weeks depending on the problem we find. You will be given 3 service options in the quote, Economy, Priority and Emergency service. If you are happy to wait longer, we can do this at our lowest possible price for you and the priority and emergency services cost more but we stop other non-urgent jobs and do your job first as well as working after hours and weekends if you choose emergency.
Any brand or type of hard drive, SSD, mobile phone, computer or laptop or server or external hdd/ssd, iPhone, MacBook, iMac, Microsoft Surface computer, RAID or NAS Unit, USB Flash drives and Memory cards + more.
No, we offer a free assesment and quote if you are happy to wait 1-2 business days, or pay an added fee for an urgent quote for us to stop everything and start work on your device right away.
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