We are open 9am to 5:30pm, Monday to Friday.
If you have any questions, please call us. We would love to answer all of your questions immediately.
Our Data Recovery Lab Locations:
Sydney (Head Office)
Level 11, 65 York Street,
Sydney, NSW, 2000
Level 11, 456 Lonsdale Street,
Melbourne, VIC, 3000
Level 19, 10 Eagle Street,
Brisbane, QLD, 4000
Level 28, AMP Tower,
140 St Georges Terrace,
Perth, WA, 6000
91 King William Street,
Adelaide, SA, 5000
No appointment is needed to visit our office or to deliver your device to us. If you have any questions, please call before you visit.
If you are sending your device by post or a courier, please pack with lots of bubble wrap and complete a “Submit a job form” on this web site before delivery. If you can not complete this form for any reason, you must always include your contact details and some instructions in the box for us please.
If you have an very urgent data loss crisis outside of our business hours, please phone 0404872926. The cost for our Emergency service ranges from $2000 to $20,000, with the average cost around $3500. If your request is not urgent, please phone us on 1300 444 800 during our normal business hours (or +61 2 80766079 for our international customers).