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Contact us

Contact us

We are open 9am to 5:30pm, Monday to Friday.
Phone number: 1300 444 800
Phone number for International customers: +61 2 80766079
Email: help@payam.com.au

If you have any questions, please call us. We would love to answer all of your questions immediately.


Our Data Recovery Lab Locations:

northsydneyoffice1Sydney (Head Office)
Level 11, 65 York Street,
Sydney, NSW, 2000

melbourneoffice1Melbourne
Level 11, 456 Lonsdale Street,
Melbourne, VIC, 3000

qldbuilding1Brisbane
Level 19, 10 Eagle Street,
Brisbane, QLD, 4000

perthoffice1Perth
Level 28, AMP Tower,
140 St Georges Terrace,
Perth, WA, 6000

pirie-street-adelaide1Adelaide
Level 24,
91 King William Street,
Adelaide, SA, 5000

queen-street1Auckland
Level 26, 188 Quay Street,
Auckland, 1010,
New Zealand
See: payam.co.nz

No appointment is needed to visit our office or to deliver your device to us. If you have any questions, please call before you visit.

If you are sending your device by post or a courier, please pack with lots of bubble wrap and complete a “Submit a job form” on this web site before delivery. If you can not complete this form for any reason, you must always include your contact details and some instructions in the box for us please.

Emergency Service:

If you have an very urgent data loss crisis outside of our business hours, please phone 0404872926. The cost for our Emergency service ranges from $2000 to $20,000, with the average cost around $3500. If your request is not urgent, please phone us on 1300 444 800 during our normal business hours (or +61 2 80766079 for our international customers).

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Phone Payam Data Recovery

Our Reviews

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I was happy to have my files retrieved. From the outset it was made clear that no guarantee of a successful outcome could be provided. I realised that I may have been wasting money committing to the attempt. Subsequently the data that was able to be retrieved was more than compensation for that which couldn’t.

Rod Smith October 27, 2016

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I was very happy with the level of service provided to me. I found the frequent updates of the whole process of recovery particularly useful.

Grace Violet Hodder October 27, 2016