Contact us

Contact us

We are open 9am to 5:30pm, Monday to Friday.
Phone number: 1300 444 800
Phone number for International customers: +612 8076 6079

If you have any questions, or require further information regards any of our services, please do not hesitate to contact us. We are here to help, and would love to answer any queries you may have.

Our Data Recovery Lab Locations:

northsydneyoffice1Sydney (Head Office)
Level 11, 65 York Street,
Sydney, NSW, 2000

Level 11, 456 Lonsdale Street,
Melbourne, VIC, 3000

Rhodes, NSW (Lab)
Ground Floor, 5 Rider Boulevard,
Rhodes, NSW, 2138

Level 28, AMP Tower,
140 St Georges Terrace,
Perth, WA, 6000

Level 10, 95 North Quay,
Brisbane, QLD, 4000

Level 8, 139 Quay Street,
Auckland, 1010,
New Zealand

Level 24,
91 King William Street,
Adelaide, SA, 5000

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To obtain a free assessment and quote for any of our data recovery services, please follow these easy steps:

  1. Click on this link – submit a job
  2. After you successfully complete the submit a job form, we ask that you make an appointment via the link you will be presented with on your screen, or via the email you will receive, with your job number and information you provided.
  3. Alternatively, you are welcome to send your device to us via post or courier. Once you have successfully submitted a job, you will receive a mailing label via email. This will have your job number, postal address, and our address. Please ensure that you pack the device with enough bubble wrap, so that the device does not move around in the box. This will ensure that the device sustains NO damage while in transit.

If you are unable to complete our online job form for any reason, and plan to send a device to us. It is essential that you include your contact details – name, address, telephone number, email address and some instructions in the box for us please.

If you have any issues completing the form, or require any assistance or clarification of any information requested by us. Please use our live chat widget, which you will find located at the bottom right hand corner of the screen. Or give us a call on 1300 444 800, as we are here to help.

Emergency Service:
If you have an very urgent data loss crisis outside of our business hours, please call 0404872926. The cost for our Emergency service ranges from $2000 to $20,000, with the average cost around $3500. If your request is not urgent, please call us on 1300 444 800 during our normal business hours (or +612 8076 6079 for our international customers).

Our Reviews

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My vote is that I thought your service levels were top of the class.

Merv Butterworth October 27, 2016

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Thank you to the team of data recovery specialists at Payam. After much despair from seeking recovery services elsewhere and being told my data was unrecoverable, I sought out Payam. Wished I’d gone there first. They were able to recover all of my irreplaceable valuable information (documents, photos, music files etc) which I thought had

John Schaeffer October 27, 2016