Contact us

Contact us

We are open 9am to 5:30pm, Monday to Friday.

Phone number: 1300 328 273
Phone number for International customers: +61 2 80766079
Email: help@payam.com.au
Live Chat

If you have any questions, please call us. We would love to answer all of your questions immediately.


Our Data Recovery Lab Locations:

northsydneyoffice1Sydney (Head Office)
Level 11, 65 York Street,
Sydney, NSW, 2000

melbourneoffice1Melbourne
Level 7, 606 St Kilda Road
Melbourne, VIC, 3004

qldbuilding1Brisbane
Level 36, Riparian Plaza, 71 Eagle Street
Brisbane, QLD, 4000

perthoffice1Perth
Level 28, AMP Tower,
140 St Georges Terrace,
Perth, WA, 6000

pirie-street-adelaide1Adelaide
Suite 312, Level 3,
147 Pirie Street
Adelaide, SA, 5000

queen-street1Auckland
Suite 1007, Level 10,
300 Queen Street
Auckland Central, 1010
New Zealand
See: www.payam.co.nz

No appointment is needed to visit our office or to deliver your device to us. If you have any questions, please call before you visit.

If you are sending your device by post or a courier, please pack with lots of bubble wrap and complete a “Submit a job form” on this web site before delivery. If you can not complete this form for any reason, you must always include your contact details and some instructions in the box for us please.

Emergency Service:

If you have an very urgent data loss crisis outside of our business hours, please phone 0404872926. The cost for our Emergency service ranges from $2000 to $20,000, with the average cost around $3500. If your request is not urgent, please phone us on 1300 328 273 during our normal business hours (or +61 2 80766079 for our international customers).

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Our Reviews

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I’m extremely happy with Payam’s service and support. Whilst I picked the cheapest/slowest option, my data was recovered in a very short period of time and certainly exceeded my expectations.

Julian Tullier October 27, 2016

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I am surprised to see how you recover the data and the good communication provided. Initially, I though the data would lost anyway. Keep up the good work guys.

Sarah Hidayati October 27, 2016