Christmas & New Year Trading Hours
We are open from Monday to Friday, 9am to 5:30pm.
Our staff Christmas and New Year break is over, we are now open as normal.
We are open 9am to 5:30pm, Monday to Friday.
If you have any questions, or require further information regards any of our services, please do not hesitate to contact us. We are here to help, and would love to answer any queries you may have.
Our Data Recovery Lab Locations:
Sydney (Head Office)
Level 11, 65 York Street,
Sydney, NSW, 2000
Level 11, 456 Lonsdale Street,
Melbourne, VIC, 3000
Level 10, 95 North Quay,
Brisbane, QLD, 4000
Level 28, AMP Tower,
140 St Georges Terrace,
Perth, WA, 6000
91 King William Street,
Adelaide, SA, 5000
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To obtain a free assessment and quote for any of our data recovery services, please follow these easy steps:
- Click on this link – submit a job
- After you successfully complete the submit a job form, we ask that you make an appointment via the link you will be presented with on your screen, or via the email you will receive, with your job number and information you provided.
- Alternatively, you are welcome to send your device to us via post or courier. Once you have successfully submitted a job, you will receive a mailing label via email. This will have your job number, postal address, and our address. Please ensure that you pack the device with enough bubble wrap, so that the device does not move around in the box. This will ensure that the device sustains NO damage while in transit.
If you are unable to complete our online job form for any reason, and plan to send a device to us. It is essential that you include your contact details – name, address, telephone number, email address and some instructions in the box for us please.
If you have any issues completing the form, or require any assistance or clarification of any information requested by us. Please use our live chat widget, which you will find located at the bottom right hand corner of the screen. Or give us a call on 1300 444 800, as we are here to help.
If you have an very urgent data loss crisis outside of our business hours, please call 0404872926. The cost for our Emergency service ranges from $2000 to $20,000, with the average cost around $3500. If your request is not urgent, please call us on 1300 444 800 during our normal business hours (or +61 2 80766079 for our international customers).