Payam Data Recovery Rhodes, NSW
Payam Data Recovery Rhodes, situated at Suite 213, Level 2, 5 Rider Boulevard, Rhodes, NSW 2138, is Australia’s premier data recovery lab, specialising in retrieving data from faulty or damaged hard drives, SSDs, RAID and NAS units, iPhones, MacBooks and iMacs. As our largest facility in Australia, we handle the most complex data recovery cases with an ISO 5 certified laminar flow cabinet and specialist electronics repair, ensuring the highest success rates for clients in Rhodes and across NSW. Whether you’re facing a clicking hard drive, a water-damaged iPhone, or a failed RAID system, our data recovery engineers provide reliable solutions. Contact us for professional data recovery services in Australia, available 24/7 for emergencies.
Every job except phones and tablets starts with a free assessment and a written quote, and no work is charged until you approve it. Phones and tablets are a fixed price with no assessment or quote: the work starts when you submit the job, and you pay at the end, only when the data is recovered.
Get a Free Quote or phone 1300 444 800
What We Recover at Rhodes
This is the main lab of Payam Data Recovery, a company that has been recovering data since 1998. We recover data from faulty or damaged hard drives, SSDs, RAID and NAS units, Apple iPhones, MacBooks and iMacs, mobile phones, USB flash drives, memory cards, Microsoft Surface devices and all other brands of computers, phones and tablets. The lab has an ISO 5 certified laminar flow cabinet, microsoldering benches for logic board and chip work, and over 30,000 donor parts, including around 20,000 donor hard drives, so the part your device needs is usually already on our shelf.
How Your Device Reaches the Rhodes Lab
You are welcome to visit our Rhodes, NSW lab, Monday to Friday, 9am to 5:30pm, and you can hand your device in and speak with our customer service or data recovery engineers. Most customers hand their device in at our Sydney CBD, Melbourne or Brisbane lab, or at our secure drop-off offices in Adelaide and Perth, and we move it to our main lab in Rhodes, NSW whenever it needs this lab, at no cost to you. You can also post or courier your device straight to us from anywhere in Australia or overseas. International customers are always welcome, and the easiest way to reach us from overseas is by email at help@payam.com.au.
Put the device in a cardboard box with plenty of bubble wrap on every side, send it with a postal or courier service that offers tracking, signature on delivery and insurance, and keep the photo proof of delivery. Submit a new job first to get a job number and the address label to include in the box. Recovered data comes back to you on a new external drive or SSD, with free return delivery on every completed job. If you decide not to go ahead after the free quote, you can collect the device in person, arrange your own courier at no charge from us, or ask us to post it back for $20 to cover the cost.
Questions About the Rhodes Lab
Can I visit the Rhodes lab? You are welcome to visit our Rhodes, NSW lab, Monday to Friday, 9am to 5:30pm, and you can hand your device in and speak with our customer service or data recovery engineers.
How much does data recovery cost? The assessment is free and you get a written quote before any work begins. Economy service for most hard drives, SSDs, USB flash drives and memory cards is usually between $375 and $1,750, and more for special cases such as damaged heads on very large drives; RAID and NAS jobs usually cost from about $800 to about $5,000, and complex multi-drive cases are quoted individually. Phones and tablets are a fixed price, paid only when the data is recovered. Full prices by device are on our data recovery cost page.
How long does it take? Economy service is typically 1 to 3 weeks. Priority and Emergency services bring that down to a few days, and the Emergency service is our fastest. We offer fast service in Sydney, Rhodes, Melbourne and Brisbane, and devices delivered to our Perth or Adelaide offices go to our Rhodes lab the same day, each afternoon, by overnight courier at no cost to you. We never promise a same-day start, because the fastest safe method depends on the fault. The quote tells you the timeframe for your job.
What should I send? Send only the device you want the data recovered from, without chargers, cables, bags or protective cases. If you would like the recovered files saved to your own external drive or SSD, include that with it.
Can you tell me what is on the drive before I approve the quote? No. Until the recovery is done nobody can see the files. After the recovery we send you a file list or a video preview so you can check what came back before you pay.
I forgot my iPhone passcode. Can you get my photos? No, and neither can anyone else. Apple’s encryption makes a locked iPhone unrecoverable without the passcode. If the phone is damaged and you know the passcode, that is a different situation and we can usually help.
Next Step
Request a free quote, submit a new job, read our reviews or contact us. Service pages: hard drive, SSD, RAID and NAS, iPhone, MacBook, iMac, mobile phone, USB flash drive, memory card, Microsoft Surface.
Our Location

Contact Details
- Address: Suite 213, Level 2, 5 Rider Boulevard, Rhodes, NSW 2138, Australia
- Phone: 1300 444 800
- Email: help@payam.com.au
- Hours: Monday to Friday, 9am to 5:30pm (Emergency Service: 0404 872 926)
