Short answer
Most issues can be resolved the same day if you choose our urgent or emergency service. For example, customers with badly damaged iPhones have left our office within two hours with an external hard drive holding all their data. Some jobs take longer, such as those needing special parts or slow reading modes. The free assessment and quote economy service is slower, because we do it in our spare time, but it saves you money.
How fast can I retrieve my data?
You can get your data back as fast as today.
The good news is, most issues can be resolved on the same day.
It’s truly complicated. In some cases, data might be copied, but very slowly, due to factors like read errors.
However, if you opt for our urgent or emergency service, you may receive your data back as quickly as humanly possible. This means as fast as someone can physically repair it, copy the data, and for you to come to our office for a meeting.
For example, we have had urgent clients with severely damaged iPhones come to our office, utilize our emergency service, and within two hours, they have left with an external hard drive containing all their data.
There have been other instances involving Mac computers and hard drives that we were able to get working and fixed within one hour, but it might take 10 or 15 hours to copy the data due to transfer time.
It can be done very quickly in most cases. In other cases, it is not possible. This includes situations where special parts are required or special slow reading modes are needed, such as loaders with SST. Therefore, no matter how quickly we wish to complete the task, it cannot be done faster.
However, we guarantee that we are proficient in our work and possess all necessary resources. We do not need to outsource to another company or rely on external or part-time workers. We can complete the work as quickly as is physically possible.
We have provided services for entities such as the Australian Federal Police, law enforcement agencies in other states, and high-profile celebrities.
They have sat with us, expressing their reluctance to leave our site and their unwillingness to wait two weeks for the service.
They pay a premium fee, and we retrieve their data. The other option is the free assessment and quote, economy service. You leave the device with us, and we address it during our spare time. Our employees multitask, and we aim to complete tasks, for example, in two weeks instead of one day. This option allows you to save a significant amount of money, and it also enables us to work at our convenience.
This reduces pressure, allows us to multitask, take breaks, attend to other matters, and still complete your work.
Related help
- More about hard drive data recovery.
- Read a real job: hard drive data recovery case study.
- And another: WD 10TB bad sectors case study.
- See more data recovery success stories.
- Ready to start? Get a free assessment and quote.
International customers are always welcome. Post your device to us from anywhere.

