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FAQ: Where is your actual office located?

03/10/2026•2 minute read
Blue gloved hands working on an open hard drive, with Payam Data Recovery logo and service icons

Short answer

We have four data recovery labs, in Sydney CBD, Rhodes, Melbourne CBD and Brisbane CBD, and two secure drop-off points in Adelaide and Perth. Most work is done at the local lab, and some specialist work goes to our main data recovery lab in Rhodes, NSW. We move devices between our own labs at no cost to you. You are welcome to visit in person, or you can post your device to us.

Where is your actual office located?

We operate four data recovery labs, in Sydney CBD, Rhodes, Melbourne CBD and Brisbane CBD, and two secure drop-off points in Adelaide and Perth.

Our offices are in the CBD areas of Sydney, Melbourne, Brisbane, Adelaide and Perth.

Additionally, our main data recovery lab is in Rhodes, NSW, where we handle specialist work.

Our offices are genuine physical locations, and you are welcome to visit.

Some of our locations are in shared office buildings with communal reception desks.

Our labs are staffed by trained, full-time data recovery technicians and equipped with the tools they need.

For emergency services or international clients, we highly recommend our main data recovery lab in Rhodes, NSW.

Some specialist work is done at our main data recovery lab in Rhodes, NSW, and we move devices between our own labs at no cost to the customer.

Some specialised equipment is exceptionally expensive, and we keep it at our main data recovery lab in Rhodes, NSW.

Most work is done at the local lab, and only highly specialised cases requiring unique tools or specific environments are transferred to our main data recovery lab in Rhodes, NSW.

Related help

International customers are always welcome. Post your device to us from anywhere.


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