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FAQ: How much is it to look at my HDD?

03/10/2026•2 minute read
Blue gloved hands working on an open hard drive, with Payam Data Recovery logo and service icons

Short answer

Nothing. The assessment is free. We identify the problem and give you an obligation-free written quote, and for most hard drives the price for non-urgent work usually runs from $375 up to about $1,750, with a higher price if you need our emergency service. Prices are subject to change.

My hard drive was functional one day and non-functional the next. I sought assistance elsewhere, and while they confirmed the absence of a clicking noise, they were unable to access any data. Therefore, I inquire about the charges for an assessment of my drive.

The cost for an assessment is $0. We offer a complimentary evaluation. The assessment is there so you can understand the problem and the price before you decide.

Consequently, we will examine your drive at no charge to determine the cause of the malfunction. We possess specialized equipment for diagnosing and recovering hard drives. These highly expensive, specialized tools are acquired because their frequent use on hundreds of drives weekly makes their investment cost-effective for us.

Therefore, we will conduct a complimentary assessment. We will identify the problem and provide a minimum price, typically around $375 Australian dollars. The price for non-urgent cases usually extends up to approximately $1,750. However, it can be significantly higher if you require our emergency service, which includes work on weekends and public holidays.

Thus, we generally estimate that most issues fall within a price range of $375 to $1,750 (prices are subject to change). Depending on the extent and importance of the lost data, as well as your budget, you can decide on the course of action once we provide you with an obligation-free quote.

Related help

International customers are always welcome. Post your device to us from anywhere.


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