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Some of the real life jobs we did for our clients in our Australian data recovery labs at Payam, case studies / case study showing a video and article about work we have done for our clients.

Case Studies

Guide graphic: hard drive recovery guide for Mac users in Australia, with hard drive and laptop icons
03/05/2025

Mac Hard Drive Recovery Australia - 5 Step Guide You’ll Trust

Mac hard drive recovery Australia: Struggling with a dead or unresponsive Mac hard drive? This trusted 5-step guide helps Mac users in Australia recover their data safely and know when…

Wet phone with water droplets on a towel beside a bowl of rice
01/05/2025

iPhone 12 drop damage case study: phone would not turn on

An iPhone 12 would not turn on or charge after a drop on tiles. A repair shop and then another data recovery company could not fix it. We found a short circuit on the CPU side of the logic board, made a temporary repair, and backed up all the photos and videos.

Phone stuck on the Apple logo screen with repair tools nearby
01/05/2025

iPhone storage full case study: boot loop data recovery

An iPhone stuck on the Apple logo and rebooting, a boot loop commonly caused by full storage or iOS corruption. This case study shows how we recovered the photos and videos without needing the phone to boot normally.

Wet phone beside scattered printed photos on a table
01/05/2025

iPhone 12 Pro liquid damage case study: 36,000 photos recovered

Watch our liquid damaged iPhone data recovery process in action. Case study summary Device: iPhone 12 Pro Problem: Sudden shutdown, would not charge or turn on Context: The phone had…

Hands using tweezers on a chip on a circuit board, close up
29/04/2025

Galaxy S20 salt water case study: logic board chip transplant recovery

A Samsung Galaxy S20 dropped in the ocean would not turn on, and two earlier repair attempts had failed before it reached our lab. A logic board inspection followed by a chip transplant to a donor board recovered all of the data.

Gloved hands using tweezers on hard drive platters and head, close up
29/04/2025

WD clicking hard drive case study: head swap and ROM transfer

A Western Digital hard drive was clicking and not detected. Watch the full process: opening the drive to inspect the platters, transplanting heads from an identical donor, transferring the ROM to a SATA board, then sector by sector imaging to recover the data.

Hands using tweezers and a screwdriver on a green circuit board
29/04/2025

Acer Switch eMMC Data Recovery Case Study: Chip-Off Recovery From a Dead Device

An Acer Switch 2-in-1 from Melbourne would not power on and its files were on embedded eMMC storage, not the removable drive. Chip-off recovery, removing the eMMC chip and reading it directly, imaged the storage and extracted the files.

Laptop on a desk showing app icons on screen, with a coffee cup nearby
29/04/2025

MacBook Pro Logic Board IC Transplant Case Study: Restoring Power After a Main Power Line Short

MacBook logic board IC transplant case study Client: Private Client (Australia) Specific Fault: Main power line short circuit (Near-zero voltage detected) Diagnostic Method: Advanced thermal camera imaging to isolate overheating…

Hand holding a cracked phone with cables attached
29/04/2025

Heroic iPhone XS Max Data Recovery: Solving a Main Power Line Short

An iPhone XS Max would not turn on because of a short circuit on the main power line. Splitting the motherboard, isolating the short and removing the faulty component restored stable power and allowed a full data recovery.

Disassembled phone circuit board on a workbench with repair tools
29/04/2025

Emergency iPhone 12 Pro Data Recovery Case Study

A badly smashed and bent iPhone 12 Pro arrived on our Emergency service. Logic board microsurgery, PCB layer separation and NAND chip reballing brought the storage back to life and recovered 100 percent of the customer’s data.

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