Some of the real life jobs we did for our clients in our Australian data recovery labs at Payam, case studies / case study showing a video and article about work we have done for our clients.
Case Studies
Dead iPhone 13 Data Recovery Case Study: 8,000+ Photos Recovered from Power Rail Short
Dead iPhone 13 Data Recovery Case Study Summary Client: Derek, Brisbane, QLD, Australia Device: Apple iPhone 13 Problem: Completely dead after charging overnight, zero signs of life, no charging response…
Hard Drive Bad Sectors Data Recovery Case Study: DIY Failed, Cheap Shop Failed, Professionals Succeeded
Hard Drive Bad Sectors Data Recovery Case Study Summary Client: Muhammad, Liverpool, NSW, Australia Device: Hitachi 160GB hard drive (12 years old) Problem: Drive making noise, bad sectors, SMART failures…
SanDisk USB Flash Drive Data Recovery Case Study: IT Technician Failed, Professional Tools Succeeded
SanDisk USB Flash Drive Data Recovery Case Study Summary Client: IT support technician’s client, Perth, WA, Australia Device: SanDisk Ultra 128GB Dual Drive Go USB flash drive Problem: Drive slowing…
QNAP Server RAID 6 Data Recovery Case Study: Dead SSDs, 5 Failing Drives, Full Recovery
QNAP Server RAID 6 Data Recovery Case Study Summary Device: QNAP server with eight Seagate 10TB hard drives and four 50GB SATA SSDs Problem: After a firmware update, drives 1,…
Seagate NAS Data Recovery Case Study: Personal Cloud 2-Bay NAS Not Connecting, All Photos Recovered
Case Study Summary: Seagate NAS Data Recovery, Personal Cloud 2-Bay Client: Steven from Western Australia Device: Seagate Personal Cloud 2-bay NAS with two Seagate 3TB hard drives (RAID 1 mirror)…
16 Drive RAID Recovery Case Study: 10TB Recovered from Three Arrays in 5 Days
Case Study Summary: 16 Drive RAID Recovery, 10TB Recovered in 5 Days Client: Matthew, IT Manager, major mining company data centre in Western Australia Device: 16 Dell 2TB SAS hard…
iMac Fusion Drive Data Recovery: Failing SSD Recovered in Full
Years of art and design files recovered from a failing iMac Fusion Drive by cloning both the SSD and hard drive and reconstructing the volume.
Samsung Galaxy S25 Ultra chip transplant case study
Case Study Summary Client: Frank (New South Wales, Australia) Device: Samsung Galaxy S25 Ultra Problem: Severe physical damage after being dropped on a construction site Solution: Full chip transplant using…
MacBook A1707 coffee spill case study
This MacBook A1707 coffee spill case study documents how our engineers accessed and cloned data from a MacBook Pro that was completely dead after liquid damage. The device would not…
iPhone 15 Pro salt water case study
Case Study Summary Device: iPhone 15 Pro Failure type: Salt water submersion for 48 hours Condition on arrival: Not powering on Recovery method: Logic board transplant using the original CPU,…