Case Study Summary
- Client: Daniel (Brisbane, Australia)
- Device: SanDisk SSD Plus
- Failure type: SSD controller failure
- Recovery method: Controller chip replacement
- Outcome: Photos and videos successfully recovered
This SanDisk SSD Plus controller failure case study documents how Payam Data Recovery recovered data from a solid state drive that stopped working without warning. The SSD contained years of family photos and videos, and the computer could no longer detect the drive.
SanDisk SSD Plus controller failure diagnosis
The client’s computer would not boot and the SanDisk SSD Plus was no longer recognised. Initial inspection showed no obvious physical damage to the drive.
Advanced diagnostics confirmed a controller failure. When an SSD controller fails, the NAND storage can no longer be accessed through normal means, making software-based recovery tools ineffective.
SanDisk SSD Plus controller failure recovery process
The recovery required specialised SSD electronics repair performed in a controlled lab environment.
- Donor matching: An identical SanDisk SSD Plus with matching controller specifications was sourced.
- Controller replacement: The failed controller was removed and replaced with a compatible working controller.
- Data access: Once the SSD initialised correctly, all data was cloned and verified.
This type of recovery requires experience with SSD controller architecture and precision electronics equipment.
Recovery outcome
The recovery was successful. All family photos and videos were restored and returned to the client. This SanDisk SSD Plus controller failure case study shows that sudden SSD failure does not always mean permanent data loss.
SSD data recovery workflow
For SSD devices, Payam Data Recovery provides:
- Free assessment and diagnosis
- Quote provided within 1 to 2 business days
- Work begins only after approval
More information is available on our
SSD data recovery service page.
Related SSD data recovery case studies
- SSD NAND degradation recovery case study
- SanDisk SSD data recovery case study
- Failed SSD hardware repair case study
About Payam Data Recovery
Payam Data Recovery works with individuals, students, families, small and medium businesses, IT companies, and organisations that need their data recovered safely and professionally. Some customers come to us with a single damaged device containing personal memories, while others rely on us for complex technical recoveries that require specialist tools and experience.
We are based in Australia and have been recovering data since 1998. Our clients also include governments, law enforcement agencies, corporations, and public figures. Every job is handled with 100 percent confidentiality and privacy.
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Email: help@payam.com.au
Phone: 1300 444 800