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Some of the real life jobs we did for our clients in our Australian data recovery labs at Payam, case studies / case study showing a video and article about work we have done for our clients.

Case Studies

Time Machine Data Recovery: 60GB of Lost Journals Rescued from a WD My Passport
6/8/2026

Time Machine Data Recovery: 60GB of Lost Journals Rescued from a WD My Passport

Case Study Summary Client: Adam, in Western Australia Device: WD My Passport 4TB external drive used as a Mac Time Machine backup Problem: The drive still mounted, but most folders…

WD My Cloud RAID 5 Data Recovery: 18TB Rebuilt for an Overseas Client
6/8/2026

WD My Cloud RAID 5 Data Recovery: 18TB Rebuilt for an Overseas Client

Case Study Summary Client: Alexis, an international client based in Papua New Guinea Device: WD My Cloud NAS running a four-drive RAID 5 set, three Seagate 8TB drives plus one…

Formatted SSD Data Recovery: Rebuilding the Translator Before TRIM Finished
6/7/2026

Formatted SSD Data Recovery: Rebuilding the Translator Before TRIM Finished

Client: Marcus, an architect from the Gold Coast Device: Crucial 2.5-inch SATA SSD with a Silicon Motion controller Problem: He accidentally formatted the drive, wiping years of project drawings and…

Dropped Hard Drive Data Recovery: A Seagate Head Replacement That Saved Every File
6/7/2026

Dropped Hard Drive Data Recovery: A Seagate Head Replacement That Saved Every File

Client: Jessica, from Gymea, NSW Device: 2.5-inch Seagate ST500LT012 external hard drive Problem: The drive was pulled off a laptop onto a tile floor. The impact dented the corner and…

AI Data Recovery: 22GB of Corrupted Racing Footage Recovered in Three Hours
6/7/2026

AI Data Recovery: 22GB of Corrupted Racing Footage Recovered in Three Hours

Client: Sebastian, from Sydney Device: SanDisk 32GB SD card holding car racing footage Problem: The card demanded formatting, and a camera shop’s earlier attempt had produced video files that would…

MacBook Pro A2338 Data Recovery: Tracing a Liquid Damage Short to Save the Photos
6/7/2026

MacBook Pro A2338 Data Recovery: Tracing a Liquid Damage Short to Save the Photos

Client: Abdul, from Lakemba, NSW Device: MacBook Pro 13-inch (model A2338), Apple silicon, with the storage soldered to the logic board Problem: After a liquid spill the cooling fan ran…

RAID 0 Data Recovery: 3TB of Business Files Saved After a Failed First Attempt
6/7/2026

RAID 0 Data Recovery: 3TB of Business Files Saved After a Failed First Attempt

Client: Fernando, a commercial property management business owner in Gladesville, NSW Device: Two Western Digital 3TB drives in a RAID 0 striped array (5.6TB volume) running the office network Problem:…

Portable SSD Data Recovery: 12,000 Music Files Saved After a Firmware Failure
6/7/2026

Portable SSD Data Recovery: 12,000 Music Files Saved After a Firmware Failure

Client: Anthony, a music producer in Melbourne, Victoria Device: Dynabook Boost X20 1TB portable SSD (USB-C) Problem: The power light flashed once on connection, then the drive went completely unresponsive…

M1 iMac internals with data recovery tool.
5/1/2026

iMac M1 A2439 Data Recovery Case Study: Dead 2021 iMac Recovered in Sydney

A dead 2021 M1 iMac fully recovered after Apple offered a warranty swap, with 100% of the customer’s files restored from the soldered SSD.

Bent USB drive, data recovery, teaching files
4/25/2026

How We Saved a Bent USB Drive in 24 Hours: 1,200+ Teaching Files Recovered Case Study

Case Study Summary Client: Samantha, school teacher from Sydney. Device: Unbranded USB flash drive, no markings, no available schematics. Problem: Drive was accidentally bent, snapping a pin where the USB…

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