Short answer
There is good hope. If the drive does not spin, the circuit board has probably failed, which is a straightforward repair: we replace the board and transplant the ROM chip. If it spins but shows 0GB, the heads may have failed, which needs a more complex internal repair. Keep it unplugged and unopened, and bring it to us for a free assessment and quote.
A reported size of 0 gigabytes is unusual. If the drive is not spinning, it indicates a probable failure of the printed circuit board, which is a straightforward repair. Our process involves replacing the board, transplanting the firmware (ROM) chip, temporarily resolving the issue, and backing up all data to a new USB drive.
However, if the drive is showing 0 gigabytes, it is possible that it powers on and spins, but the heads have failed. This scenario may necessitate more complex internal repairs in an industrial environment.
Regardless, we offer a complimentary assessment and quotation, and there is a high probability of successful data recovery. We strongly advise against further attempts to use the drive. Please keep it unplugged and unpowered, and do not open the casing. Allow us to inspect it. Based on our experience, there is a high success rate for this type of issue.
Related help
- More about Seagate hard drive data recovery.
- Read a real job: Seagate PCB recovery case study.
- And another: Seagate PCB fix case study.
- See more data recovery success stories.
- Ready to start? Get a free assessment and quote.
International customers are always welcome. Post your device to us from anywhere.