Short answer
So we can format the new drive holding your recovered files to suit your computer, whether it is Windows or Apple. That way you can read it straight away, without a return visit or repeated work.
Why do you inquire about the computer I use at home?
The reason for this inquiry is that if you entrust us with something to recover, such as a hard drive or an SSD, we wish to ensure that the new drive we provide, whether a hard drive or an SSD containing all your files, is formatted to be compatible with the operating system you are currently utilizing.
Therefore, please inform us if you are using Windows or an Apple computer. This allows us to ensure that the external hard drive containing your data is formatted in a manner that facilitates easy readability, thereby preventing inconvenience and the need for a return visit and duplicate efforts on our part.
Hence, we ask if you are using a Windows or an Apple computer. That is the rationale.
Related help
- More about hard drive data recovery.
- Read a real job: hard drive data recovery case study.
- And another: formatted SSD case study.
- See more data recovery success stories.
- Ready to start? Get a free assessment and quote.
International customers are always welcome. Post your device to us from anywhere.