North Sydney , NSW : (02) 9957-2288
Melbourne , VIC: (03) 9510 5753

Email: help@payam.com.au

payam data recovery

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Australia's Only Class-100
Clean Room you can see!

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In July 2006, PAYAM Data Recovery Pty Ltd expanded it's lab by relocating it's NSW office to a new office space in North Sydney, NSW.

This new office space was over 5 times larger than the old location and allowed us to build a class-100 clean room that visitors can see. This done due to popular demand by many of our customers who wanted to see how data recovery was performed.

Our Clean room was purpose built by Arden Pty Ltd, a professional clean room manufacturer and provider. This cost nearly $100,000 and requires regular maintenance. All equipment, materials and equipment were transported from Melbourne to Sydney by Truck and staff from Arden travelled to assemble the clean room. The task took 7 days and 6 nights to complete. Upon completion our clean room was independently certified as exceeding class-100 standards.

Our Clean Room is regularly sanitised by BACS Cleaning contractors, specialists in cleaning clean rooms for IT and Medical use. They visit our clean room regularly and clean the walls, floor, lights, filters and all surfaces thoroughly with the use of special cleaning agents and equipment designed for sanitising.

We have the only class-100 clean room in Australia for data recovery that you can see. The reason why other data recovery companies do not show you they have a clean room is that many of them lie about their facilities. Due to the cost, many data recovery companies do not actually have or use a clean room. Some data recovery companies ship their hard drives to larger data recovery companies like us or outsource the work. So before you choose a data recovery company ask to see their clean room. If they say 'it's private' or 'its not open to the public' chances are - they don't have a clean room. Even the largest data recovery companies in the world with branches in Australia only use a laminar flow cabinet and do not have a proper clean room. That is why we can recover data in more cases than any other data recovery firm in Australia. We may not be the cheapest, but we guarantee you - We are Australia's best!

Features of our class-100 clean room:

  • Large HEPA Filter to provide pure air into the room.
  • Special Anti-Static Vinyl Floor with Copper laid under the floor, grounded to earth.
  • Visitor Viewing Windows allowing our visitors to see our clean room and examine it.
  • Anti-Static Floor Treatment to reduce any possible static build up in the floor.
  • All of the walls are made of a specially designed clear anti-static vinyl. Simply touching the wall will discharge any static charges from a human being. These walls were designed to be clear so our visitors can see inside.
  • The room is pressurised and cool and clean air blows in through the HEPA Filter and out of the room under the strip curtains and through strategically placed air vent grills.
  • We are using a Class-10 Laminar Flow Cabinet which provides an ultra-clean work environment where hard disks are actually opened and internal repair work is done. This was custom built for us and made to our measurements by Nu-Air, a French company that makes only the best laminar flow cabinets in the world. These are also used in the medical and semi-conductor industries. This cost us over $10,000 and it is used inside our class-100 clean room to provide the ultimate environment for safe data recovery work. Most data recovery companies use a laminar flow cabinet in a normal office environment or in a room with a normal air conditioner.
  • A locked door inside our clean room to prevent any unwanted disturbances while a hard drive is being worked on.
  • A fire Sensor as required by law.
  • CCTV Security Cameras record all work done in our Class-100 Clean room 24 hours a day, 7 days per week.
  • Supply drawers containing anti-static gloves, anti-static lint free clean room jumpsuits, face masks, eye goggles, lint-free anti-static wipes and cleaning agents. These garments are all shipped from the USA and designed especially for our use with hard drives.
  • Tacky Matt's - This is a set of sticky matts on the floor which our engineers step on several times to remove any dirt or dust from their feet in their clean room suit prior to entering our clean area. These are numbered and each time it is used the strip is peeled away revealing a fresh strip for next time. This prevents any new dust being brought into our clean room by our staff after they change into their clean room suit.
  • Clean room furniture - all the furniture used in our clean room has been designed and sold for the purpose of being used in a clean room. They are all heavy duty furniture designed not to gather dust or create static. The laminar flow cabinet bench was specifically measured and fitted for the stand.
  • ESD Safe Chair - The chair used by our data recovery engineers is designed to remove any static electricity. Once an engineer sits on this chair if there is any static charge on the person it is removed instantly by this chair. It is designed for a ESD safe clean room. The same type of chair used in factories for Intel and AMD in CPU Manufacturing. This chair may look simple but cost over $900! But at least it's comfortable.

Photos Gallery:

Welcome to our office - this is a photo of our North Sydney, NSW office. As you walk in the clean room is viewable on the right.

This is the external view of our clean room. The viewing windows allow our visitors to look into our clean room through protective glass shields and the other wall within this room made from anti-static clear vinyl.
The man shown in this photo is one of our engineers, Paul who is supervising a training session for our staff.

This photo below shows the view from the reception area looking into the clean room. One of our engineers is examining a hard drive looking for scratches on the disk platter using a high power microscope.

Walking inside our clean room, our engineers have a supply drawer unit containing cleaning agents for wiping the work surfaces and the drawers contain anti-static gloves, lint-free clean room suits, eye goggles and face masks. We also store other supplies like lint-free anti-static wipes for cleaning disk platters.

Walking into our clean room, our engineers step on tacky mats on the floor then proceed through the strip curtains into the cleanest area in our clean room.

In this photo below you can see a large HEPA filter on the ceiling which blows clean pure air into the room.

You can also see our Nu-Air Class-10 Laminar Flow Cabinet. This contains it's own HEPA Filter also blowing clean pure air into the work area and blowing dust out. Some of the tools we use can also be seen laid out on the work area.

The photo below shows our head engineer and company director, Payam Toloo examining a hard drive under a microscope checking for problems with the heads on the disk. Some of our tools can also be seen on the work bench including torx screwdrivers, tweezers and a high-powered microscope.

Payam Toloo is seen below using our multi-platter removal tool to transplant multiple disk platters in our clean room from a hard drive with a seized spindle motor. A very risky operation.We are very experienced with this kind of procedure.

A close up view of our multi-platter removal tool - this ensures the platters do not rotate independently of each other which causes the alignment to change. Don't try this at home! This is a specialised tool only to be used by an experienced data recovery engineer or you could cause more harm than good.

This photo shows a special vacuum cleaner purchased for our own internal maintenance of our clean room, this special vacuum cleaner has a HEPA filter so when it's used it does not blow dusty dirty air out of the exhaust vent of the vacuum cleaner.

Photo below:
Meet Yurey the manequin. Yurey shows the clean room suit, eye goggles, gloves and mouth guard used by our staff when the clean room is not in use. Yurey has been named after a Russian data recovery engineer we met on a business trip in Spain in 2006.

If you have any questions please email: help@payam.com.au or visit our office in North Sydney, NSW to view our clean room for yourself.

Sydney Office: Level 3, 54 Miller Street, North Sydney, NSW, 2060
Melbourne Office: Level 7, 606 St Kilda Road, Melbourne, VIC, 3004
Phone: (02) 9957 2288
Phone: (03) 9510 5753