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FAQ: 4TB drive clicks and stops: can data still be saved?

03/10/2026•2 minute read
Blue gloved hands working on an open hard drive, with Payam Data Recovery logo and service icons

Short answer

Often yes. We have a high success rate, particularly with older Seagate Barracuda drives, even after a head crash. We replace the heads, clean the platters and image the drive, repeating the steps as needed, using tools such as the PC-3000 and our parts inventory. Do not keep using the drive, and do not freeze it or fit incompatible parts. Bring it to us for a free assessment.

We have a high success rate with data recovery, particularly for older Seagate Barracuda drives. While newer Seagate Rosewood drives may present challenges, we are generally able to recover data from Barracuda drives even after a head crash. Our process involves replacing heads, cleaning platters, and imaging the drive, often repeating these steps as needed.

Our operations are supported by specialized tools, such as the PC-3000, and we maintain a comprehensive inventory of parts. This allows us a strong probability of assisting with your data recovery needs.

To maximize the chances of successful recovery, we strongly advise against further use of the drive or entrusting it to conventional computer repair shops. Attempting unapproved methods, such as freezing the drive or using incompatible parts, can exacerbate the damage. We recommend bringing the drive directly to us for a complimentary assessment. Early intervention on our part often results in a more straightforward and cost-effective recovery process for you.

Related help

International customers are always welcome. Post your device to us from anywhere.


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