Short answer
Yes. Complete the Get a Free Quote form on our website for an instant automatic reply with a price range, and a staff member will follow up. Phones, iPads and other mobile devices have a fixed advertised price. For other devices, we test the device and give a written quote at the lowest possible price. Prices are subject to change.
Certainly, we can provide a quote for data recovery.
You can complete the “Get a Free Quote” form on our website, which generates an instant automatic reply. This reply provides a price range and a general guide to our service charges. It may also outline services we cannot perform, saving you time. Subsequently, a staff member will contact you for more information regarding your device’s issue.
Our standard procedure involves testing your device to diagnose the problem and then quoting the absolute lowest possible price to facilitate data recovery. We aim to offer the most economical solution.
For devices such as hard drives, SSDs, and flash drives (excluding mobile phones), prices usually range from about $375 up to about $2,500 for the most complex problems, although some services have different prices. Prices are subject to change. Emergency or expedited services, which may involve pausing other work or operating outside regular business hours, can incur a higher charge, potentially two to three times the standard rate, to accelerate data recovery.
However, we will always test the device and provide a quote. The price variation reflects the complexity of the recovery. Simple cases, such as merely connecting an SSD to a USB dock to access files, will incur only the minimum charge for our time to back up the data, especially if you prefer not to undertake the process yourself.
More specialized cases require highly skilled personnel performing intricate work, such as chip removal from motherboards on devices like Microsoft Surface Hosts or MacBooks, reballing, complex soldering, or transferring components to new motherboards. This also includes component-level repairs on iPhones, head replacements, and system area repairs on hard drives. Such tasks are time-consuming, and even at the top of our price range for highly complex jobs, we may incur a loss as a business. Therefore, we strive to offer the most competitive and equitable price, but an initial assessment is necessary.
For mobile phones, iPads, and other mobile devices, we advertise a fixed price, which is subject to change. Currently, this stands at $800 Australian dollars. We require no upfront payment; charges are only applied upon successful data recovery. Complete the free quote form and we will confirm the price before you send the device.
Related help
- More about hard drive data recovery.
- Read a real job: hard drive data recovery case study.
- And another: WD My Passport stuck heads case study.
- See more data recovery success stories.
- Ready to start? Get a free assessment and quote.
International customers are always welcome. Post your device to us from anywhere.