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Some of the real life jobs we did for our clients in our Australian data recovery labs at Payam, case studies / case study showing a video and article about work we have done for our clients.

Case Studies

Case study graphic: WD External Head Crash, 600,000 Files
27/08/2025

WD Head Crash Case Study After Drop Damage and Encryption

WD head crash case study explains a Western Digital external hard drive that failed after being dropped while connected to a laptop. The drive was sent from Perth, Western Australia…

iPhone screen showing Deleted Messages and Deleted Photos permanently deleted
03/08/2025

Why Deleted iPhone / iPad Messages, Photos, and Videos Cannot Be Recovered

TL;DR: Why You Can’t Recover Deleted iPhone Data The Bottom Line: Recovering deleted photos, messages, or videos from modern iPhones (iPhone 6+) is technically impossible due to Apple’s encryption. Why…

Case study graphic: Surface Laptop Completely Dead, Data Cloned
15/07/2025

Surface Laptop coffee spill case study

Surface Laptop coffee spill case study documents a Microsoft Surface Laptop that stopped working after coffee exposure. The laptop had no power and no signs of life, and the goal…

Case study graphic: MacBook Pro 2019 T2 Corrupted, Data Cloned
15/07/2025

2019 MacBook Pro T2 firmware corruption case study

2019 MacBook Pro T2 firmware corruption case study follows a 2019 MacBook Pro that suddenly stopped powering on, leaving the customer unable to access important files. In this case, the…

Two SSD circuit boards exposed inside a plastic bag
11/07/2025

100 SSD Facts: How Solid-State Drives Work, History and Modern Technology

Discover 100 surprising SSD facts! Explore solid-state drive history, tech, performance and why they fail. Learn how Payam Data Recovery can help.

Case study graphic: MacBook Pro 2023 No Power, Data Saved
09/07/2025

2023 MacBook Pro No Power Data Recovery Case Study

2023 MacBook Pro no power case study showing how a MacBook that suddenly went to a black screen and would not turn back on was diagnosed at component level, repaired,…

Case study graphic: MacBook Air M2 No Backup, Files Saved
09/07/2025

MacBook Air M2 Dead Logic Board Data Recovery Case Study

This MacBook Air M2 dead logic board data recovery case study explains how data was recovered from a 2022 MacBook Air M2 that arrived completely dead and would not power…

Case study graphic: iPhone 15 Boot Loop, Every Photo Back
07/07/2025

iPhone 15 data recovery case study after CPU failure and boot loop

Case Study Summary Client: Manessa (USA) Device: Apple iPhone 15 Problem: Sudden shutdown, cracked CPU, iOS boot loop Solution: Chip level CPU repair and logic board recovery Outcome: All photos…

Case study graphic: iPhone X Black Screen, Photos Back
01/07/2025

iPhone X data recovery case study after drop damage

Case Study Summary Device: Apple iPhone X Problem: Dropped on concrete, no display, no touch response Diagnosis: Logic board contact failure between motherboard layers Solution: Micro soldering repair of broken…

iPhone screen showing an iPhone Unavailable security lockout message
27/06/2025

iPhone Unavailable or Disabled? What You Can Do About Your Data

What the iPhone Unavailable and Security Lockout screens mean, what you can safely do, and when data recovery is possible. Fixed price service with no assessment step; the passcode is needed for recovery.

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