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Some of the real life jobs we did for our clients in our Australian data recovery labs at Payam, case studies / case study showing a video and article about work we have done for our clients.

Case Studies

Technician working on a laptop keyboard with tools nearby, water damage repair
27/12/2025

MacBook Pro M3 liquid damage case study

Case Study Summary Device: 2023 14-inch MacBook Pro with Apple M3 Failure type: Liquid damage with logic board corrosion Condition on arrival: Not powering on after an unsuccessful third-party repair…

Torn family photographs laid over a damaged circuit board
27/12/2025

SanDisk SSD Plus controller failure case study

Case Study Summary Client: Daniel (Brisbane, Australia) Device: SanDisk SSD Plus Failure type: SSD controller failure Recovery method: Controller chip replacement Outcome: Photos and videos successfully recovered This SanDisk SSD…

External hard drive dock with a red error light on the desk
27/12/2025

DVR internal hard drive head failure case study

Case Study Summary Client: Samuel (business owner, Australia) Device: DVR internal hard drive Problem: Clicking drive with motor stalling caused by failed read and write heads Solution: head replacement in…

Businessman inspecting a small drive in a server room with a colleague at monitors
26/12/2025

SATA SSD NAND degradation case study

Case Study Summary Client: Adrian (business owner, Australia) Device: 2.5-inch SATA SSD Problem: SSD not recognised due to NAND degradation Solution: Firmware-level translator rebuild Outcome: Majority of critical business data…

Smartphone with a dark screen lying on a wet surface
15/11/2025

Samsung S10 water damage case study

Case Study Summary Client: Marcus (Brisbane, Australia) Device: Samsung Galaxy S10 Problem: Phone would not turn on after water damage Recovery method: Component-level repair using microsoldering Outcome: 3,500 photos and…

Woman holding a USB drive at a desk with printed photos spread out
14/11/2025

USB flash drive connector case study

Case Study Summary Client: Jennifer (Perth, Western Australia) Device: USB flash drive Problem: Physically damaged USB connector, no response when plugged in Recovery method: Connector replacement using precision soldering, then…

28/10/2025

MacBook Pro power management IC failure case study

Component-level power management IC repair during MacBook Pro data recovery in Melbourne Case Study Summary Client: Amanda (Melbourne, Australia) Device: MacBook Pro Failure type: Power management IC failure Recovery method:…

Laptop on a desk surrounded by scattered printed photographs
19/09/2025

MacBook liquid damage data recovery case study

MacBook liquid damage data recovery can still be possible even when a MacBook Pro will not turn on after a spill and there is no backup. This MacBook liquid damage…

SanDisk SSD with a shattered glass effect, screwdrivers and pliers nearby
19/09/2025

SanDisk SSD Data Recovery Case Study: 110GB Recovered from a Dead SSD

SanDisk SSD data recovery case study documents a successful recovery performed for Simon from Adelaide after his SanDisk SSD Plus suddenly stopped working without warning. The SSD was completely unresponsive,…

Samsung hard drive with a cracked platter, screwdriver and magnifying glass nearby
19/09/2025

Samsung Hard Drive Data Recovery Case Study After Drop Damage

Samsung hard drive data recovery case study documents a real recovery performed for Ben from Melbourne after his external Samsung hard drive was accidentally dropped and began making clicking sounds…

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