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Some of the real life jobs we did for our clients in our Australian data recovery labs at Payam, case studies / case study showing a video and article about work we have done for our clients.

Case Studies

iPhone 14 Plus with water damage, professional repair.
8/27/2025

iPhone 14 Plus water damage case study after two failed repair attempts

iPhone 14 Plus water damage case study explains a liquid-damaged iPhone 14 Plus that had already been to two repair shops without success. Even after an initial short circuit was…

Western Digital hard drive with a cracked platter.
8/27/2025

WD Head Crash Case Study After Drop Damage and Encryption

WD head crash case study explains a Western Digital external hard drive that failed after being dropped while connected to a laptop. The drive was sent from Perth, Western Australia…

recovering deleted data from an apple iphone or ipad
8/3/2025

Why Deleted iPhone / iPad Messages, Photos, and Videos Cannot Be Recovered

TL;DR: Why You Can’t Recover Deleted iPhone Data The Bottom Line: Recovering deleted photos, messages, or videos from modern iPhones (iPhone 6+) is technically impossible due to Apple’s encryption. Why…

Coffee-damaged Surface Laptop, keyboard drenched, screen dark.
7/15/2025

Surface Laptop coffee spill case study

Surface Laptop coffee spill case study documents a Microsoft Surface Laptop that stopped working after coffee exposure. The laptop had no power and no signs of life, and the goal…

Payam Data Recovery staff returning a MacBook to a customer in Perth
7/15/2025

2019 MacBook Pro T2 firmware corruption case study

2019 MacBook Pro T2 firmware corruption case study follows a 2019 MacBook Pro that suddenly stopped powering on, leaving the customer unable to access important files. In this case, the…

SSD outside its enclosure at Payam Data Recovery in Sydney, being prepared for data recovery from a damaged or inaccessible drive.
7/11/2025

100 Incredible SSD Facts: History, Tech & Future Insights

Table of Contents Jump to any section to explore specific solid-state drive facts: Historical Origins and Early Development – The surprising beginnings of SSDs The Inventors and Pioneers – Key…

Payam Data Recovery technician repairing a logic board in Melbourne for specialised data recovery services
7/9/2025

2023 MacBook Pro No Power Data Recovery Case Study

2023 MacBook Pro no power case study showing how a MacBook that suddenly went to a black screen and would not turn back on was diagnosed at component level, repaired,…

Frustrated customer at Payam Data Recovery Sydney with a non-working MacBook, concerned about potential data loss.
7/9/2025

MacBook Air M2 Dead Logic Board Data Recovery Case Study

This MacBook Air M2 dead logic board data recovery case study explains how data was recovered from a 2022 MacBook Air M2 that arrived completely dead and would not power…

Close-up of an iPhone component at Payam Data Recovery for expert iPhone data recovery in Melbourne.
7/7/2025

iPhone 15 data recovery case study after CPU failure and boot loop

Case Study Summary Client: Manessa (USA) Device: Apple iPhone 15 Problem: Sudden shutdown, cracked CPU, iOS boot loop Solution: Chip level CPU repair and logic board recovery Outcome: All photos…

Frustrated customer at Payam Data Recovery Brisbane holding a physically damaged phone with concerns about lost data.
7/1/2025

iPhone X data recovery case study after drop damage

Case Study Summary Device: Apple iPhone X Problem: Dropped on concrete, no display, no touch response Diagnosis: Logic board contact failure between motherboard layers Solution: Micro soldering repair of broken…

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