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Some of the real life jobs we did for our clients in our Australian data recovery labs at Payam, case studies / case study showing a video and article about work we have done for our clients.

Case Studies

Photographer recovering deleted wedding photos from formatted CFexpress card.
3/4/2026

CFexpress Memory Card Formatted Wedding Photos Recovery Case Study: 4 Programs Failed, Custom Signature Succeeded

CFexpress Memory Card Formatted Wedding Photos Recovery Case Study Summary Client: Harry, wedding photographer, New South Wales, Australia Device: CFexpress Type B memory card Problem: Accidentally formatted memory card containing…

Hand holding external hard drive, computer screen shows error.
3/4/2026

WD My Passport External Hard Drive Data Recovery Case Study: Computer Shop Failed, 99.99% Recovered in 18 Hours

WD My Passport External Hard Drive Data Recovery Case Study Summary Client: Rosa, Australia Device: Western Digital My Passport 5TB external hard drive Problem: Drive filled up while downloading videos,…

Person relieved after recovering iPhone data with Payam.
3/1/2026

iPhone Data Recovery Customer Review: “This Is the Place I Would Refer Everyone To”

This iPhone data recovery customer review from Vanessa shows what happens when Apple refers you to data recovery specialists, but the pricing is out of reach. After companies like DriveSavers…

Damaged Synology NAS with data recovery in progress.
3/1/2026

Synology NAS RAID 5 Data Recovery Case Study: 12-Drive Business Server Recovered After Christmas Failure

Synology NAS RAID 5 Data Recovery Case Study Summary Client: Chris, IT manager, Bankstown, NSW, Australia Device: Synology NAS with 12 Western Digital 6TB hard drives, RAID 5 configuration Problem:…

WD My Cloud drive data recovery
3/1/2026

Proven WD My Cloud EX4100 Data Recovery Case Study Australia: 9TB RAID 5 Failure Fully Recovered

WD My Cloud EX4100 Data Recovery Case Study Summary Client: Robert, Annandale, NSW Device: WD My Cloud EX4100 (4-bay NAS, 4TB drives, RAID 5) Problem: All four drive indicator lights…

Cracked iPhone 13 Pro screen with photos, partially submerged in water.
3/1/2026

Remarkable iPhone 13 Pro Boot Loop Data Recovery Case Study Australia: 12,000+ Photos Recovered

iPhone 13 Pro Boot Loop Data Recovery Case Study Summary Client: Jennifer, Bondi, NSW, Australia Device: Apple iPhone 13 Pro Problem: Dropped on concrete gym floor, stuck in boot loop…

Damaged Synology NAS with data recovery in progress.
3/1/2026

QNAP NAS RAID 5 Data Recovery Case Study: Seagate Failed, Payam Recovered a Decade of Data

QNAP NAS RAID 5 Data Recovery Case Study Summary Client: Andrew, Mascot, NSW, Australia Device: QNAP NAS, 4 hard drives, RAID 5 configuration Problem: Seagate’s own data recovery lab in…

Damaged iPhone logic board with recovered digital photos.
3/1/2026

Dead iPhone 13 Data Recovery Case Study: 8,000+ Photos Recovered from Power Rail Short

Dead iPhone 13 Data Recovery Case Study Summary Client: Derek, Brisbane, QLD, Australia Device: Apple iPhone 13 Problem: Completely dead after charging overnight, zero signs of life, no charging response…

Damaged hard drive platter with magnifying glass over crack.
3/1/2026

Hard Drive Bad Sectors Data Recovery Case Study: DIY Failed, Cheap Shop Failed, Professionals Succeeded

Hard Drive Bad Sectors Data Recovery Case Study Summary Client: Muhammad, Liverpool, NSW, Australia Device: Hitachi 160GB hard drive (12 years old) Problem: Drive making noise, bad sectors, SMART failures…

SanDisk USB drive being repaired with a small screwdriver.
3/1/2026

SanDisk USB Flash Drive Data Recovery Case Study: IT Technician Failed, Professional Tools Succeeded

SanDisk USB Flash Drive Data Recovery Case Study Summary Client: IT support technician’s client, Perth, WA, Australia Device: SanDisk Ultra 128GB Dual Drive Go USB flash drive Problem: Drive slowing…

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