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Some of the real life jobs we did for our clients in our Australian data recovery labs at Payam, case studies / case study showing a video and article about work we have done for our clients.

Case Studies

Hand placing a chip onto a circuit board during repair
24/03/2026

iMac M4 Data Recovery Case Study: Dead Logic Board, No Schematics, Full Recovery

Full data recovery from a completely dead iMac M4 with a soldered SSD, achieved through component-level logic board repair at our Sydney lab.

Stylised illustration: cracked external hard drive with binary code effects
04/03/2026

WD My Passport Bad Sector Recovery Case Study: USB Bypass and PC-3000 Clone Saved Every File

WD My Passport Bad Sector Recovery Case Study Summary Client: Leighton, Adelaide, South Australia Device: WD My Passport USB-C 2TB external hard drive Problem: Drive running at 100% usage, freezing…

Hard drive with visible fire damage and smoke rising
04/03/2026

Fire Water Damaged Hard Drive Recovery Case Study: Photography Studio 19TB Recovered

Fire and Water Damaged Hard Drive Data Recovery Case Study Summary Client: David, photographer, Staff Australia Device: Four Seagate 8TB hard drives plus one 24TB hard drive, from a photography…

Hands holding a small memory card closely
04/03/2026

CFexpress Memory Card Formatted Wedding Photos Recovery Case Study: 4 Programs Failed, Custom Signature Succeeded

CFexpress Memory Card Formatted Wedding Photos Recovery Case Study Summary Client: Harry, wedding photographer, New South Wales, Australia Device: CFexpress Type B memory card Problem: Accidentally formatted memory card containing…

Hand holding an external hard drive in front of a laptop screen showing an error message
04/03/2026

WD My Passport External Hard Drive Data Recovery Case Study: Computer Shop Failed, 99.99% Recovered in 18 Hours

WD My Passport External Hard Drive Data Recovery Case Study Summary Client: Rosa, Australia Device: Western Digital My Passport 5TB external hard drive Problem: Drive filled up while downloading videos,…

Illustration showing a person looking at a phone with a data recovery icon overlay
01/03/2026

iPhone Data Recovery Customer Review: “This Is the Place I Would Refer Everyone To”

This iPhone data recovery customer review from Vanessa shows what happens when Apple refers you to data recovery specialists, but the pricing is out of reach. After companies like DriveSavers…

Hand inserting a hard drive into a Synology NAS chassis
01/03/2026

Synology NAS RAID 5 Data Recovery Case Study: 12-Drive Business Server Recovered After Christmas Failure

Synology NAS RAID 5 Data Recovery Case Study Summary Client: Chris, IT manager, Bankstown, NSW, Australia Device: Synology NAS with 12 Western Digital 6TB hard drives, RAID 5 configuration Problem:…

WD external hard drive enclosure open with several small drives nearby
01/03/2026

WD My Cloud EX4100 Data Recovery Case Study Australia: 9TB RAID 5 Failure Fully Recovered

WD My Cloud EX4100 Data Recovery Case Study Summary Client: Robert, Annandale, NSW Device: WD My Cloud EX4100 (4-bay NAS, 4TB drives, RAID 5) Problem: All four drive indicator lights…

Smartphone with a cracked screen showing photos, partly submerged in water
01/03/2026

iPhone 13 Pro Boot Loop Data Recovery Case Study Australia: 12,000+ Photos Recovered

iPhone 13 Pro Boot Loop Data Recovery Case Study Summary Client: Jennifer, Bondi, NSW, Australia Device: Apple iPhone 13 Pro Problem: Dropped on concrete gym floor, stuck in boot loop…

Hand inserting a hard drive into a Synology NAS chassis
01/03/2026

QNAP NAS RAID 5 Data Recovery Case Study: Seagate Failed, Payam Recovered a Decade of Data

QNAP NAS RAID 5 Data Recovery Case Study Summary Client: Andrew, Mascot, NSW, Australia Device: QNAP NAS, 4 hard drives, RAID 5 configuration Problem: Seagate’s own data recovery lab in…

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