FAQ

Short answerYes, we can. It is probably the most common problem we see. We clean the phone, find and repair any short circuits, then make a complete backup. Bring it…

Short answerUsually no. Once something is deleted from a modern iPhone it is generally not recoverable, even by data recovery tools. Check Recently Deleted in Messages and Photos, then iCloud.com,…

Short answerVery likely yes. The connect to iTunes screen is usually caused by software, firmware or boot problems, and we have the tools to access the device despite the error…

Short answerUsually no. If the iPad shows disabled or unavailable, data recovery is not possible, especially on iOS 15 or newer, which is extremely difficult to access even for tools…

Short answerYes. With the correct PIN or passcode, we can make a temporary repair so we can reach your data. We then make a Samsung Smart Switch backup and a…

Short answerYes, there is a good chance. We know these phones well and have the spare parts. We can usually move the chip to another logic board from an identical…

Short answerVery likely yes. We have handled at least 10,000 phones, and in the vast majority of cases the data can be recovered, especially with display problems. Remember your passcode,…

Short answerVery likely yes. A yellow screen usually means a problem with the display or a component on the motherboard that controls it. Remember your passcode, turn the device off…

Short answerVery likely yes. A phone that vibrates but shows no screen usually has a failed display or a component on the logic board that stops the screen working, which…

Short answerOften yes. We can usually resolve physical damage, including cases that look unfixable, and we can spend up to 30 or 40 hours on a single repair. Please bring…