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FAQ: Phone already repaired elsewhere: can we still recover photos?

03/10/2026•2 minute read
Blue gloved hands working on an open hard drive, with Payam Data Recovery logo and service icons

Short answer

Very likely yes. We have handled at least 10,000 phones, and in the vast majority of cases the data can be recovered, especially with display problems. Remember your passcode, keep the phone off, do not charge it and bring it to us.

We have handled at least 10,000 phones since we began working with them, and in the vast majority of cases data can be recovered, especially in cases of display issues, unless there is another underlying problem. There is a very good chance of recovery. The most important action is to remember your passcode, keep the device powered off, refrain from charging it, and bring it to us first. We will ensure all your data is retrieved.

Related help

Phones and tablets are always no fix, no fee. There is no attempt fee, and you see your files before you pay.

International customers are always welcome. Post your device to us from anywhere.


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