Case Study Summary
- Client: Frank (New South Wales, Australia)
- Device: Samsung Galaxy S25 Ultra
- Problem: Severe physical damage after being dropped on a construction site
- Solution: Full chip transplant using a donor Samsung Galaxy S25 Ultra
- Outcome: Successful recovery of all 288 GB of data
This Samsung Galaxy S25 Ultra chip transplant case study documents an advanced mobile data recovery job involving severe physical damage and a failed prior recovery attempt. The device required chip-level work to recover critical business data and photos.
Samsung Galaxy S25 Ultra chip transplant case study overview
Frank dropped his Samsung Galaxy S25 Ultra on a construction site in New South Wales. The phone contained critical business data and photos. Multiple phone repair shops in Sydney advised that the damage was beyond standard repair and referred him to Payam Data Recovery due to the complexity involved.
The Problem: Severe Damage to a Samsung Galaxy S25 Ultra
The device had already been handled by another data recovery company, where an attempt was made to split the dual-layer motherboard. This caused extensive damage, making conventional repair techniques impossible.
The Samsung Galaxy S25 Ultra Chip Transplant Process
Due to the extent of the damage, our specialist performed one of the most advanced procedures in mobile data recovery: a complete chip transplant. Because this was a brand new model, Payam Data Recovery purchased an identical donor Samsung Galaxy S25 Ultra.
Four critical components were transferred from the damaged phone to the donor motherboard:
- CPU
- RAM
- UFS storage chip
- Encryption chip
Each component was carefully removed and re-bonded with extreme precision to ensure the device could boot and allow data extraction.
Modern Samsung devices rely on UFS storage technology, which requires specialised handling during chip-level recovery. For technical background, see
Universal Flash Storage (UFS).
Samsung Galaxy S25 Ultra Chip Transplant Results
After the transplant, the phone powered on successfully. Our team extracted all 288 GB of data and created a complete Samsung Smart Switch backup. The recovered data was provided to Frank on an external hard drive.
This Samsung Galaxy S25 Ultra chip transplant case study confirms that advanced chip-level recovery can succeed even after severe physical damage and a failed prior attempt.
Why Professional Chip-Level Data Recovery Matters
This case highlights why chip-level expertise is essential for modern smartphone data recovery. Transplanting CPU, RAM, storage, and encryption chips is a highly specialised process that only a small number of companies worldwide can perform.
Without professional tools, advanced electronics repair facilities, and micro-soldering expertise, the data on this Samsung Galaxy S25 Ultra would have been permanently lost.
For more information, see our mobile phone data recovery services.
Why People Choose Payam Data Recovery
When an Android phone will not start, its data is locked to its own chips, so those chips have to be working again before anything can be copied. That is the work we do every day.
- We are a specialist data recovery lab, not a phone repair shop. We have been recovering data since 1998, from over 300,000 devices.
- 500 mobile phone repair shops and over 2,000 IT companies and computer shops across Australia send us their customers’ complex cases every year.
- Board level repair under the microscope by our own data recovery engineers, here in Australia and never outsourced overseas.
- Your data stays private. Our data recovery engineers open only a few random, non-sensitive files to check the recovery worked, and we can sign an NDA on request.
- Rated 4.9 from more than 2,300 Google reviews.
We are not the cheapest. We are the best in Australia at this work. We know what to do, how to do it, and we will do our very best for you. Your best chance of getting your data back is with us.
Mobile phone and tablet data recovery service
Mobile phones and tablets, including iPhone and iPad, are a fixed price service. Phones and tablets are always no fix, no fee. There is no attempt fee, and you see your files before you pay. We are successful in 99 percent of cases. Contact us for a free quote and we will confirm the price, the turnaround options and the next step. You will need to know the passcode. There is no card surcharge. Pay by Visa, Mastercard, American Express, Afterpay, Zip or bank deposit (EFT).
About Payam Data Recovery
Payam Data Recovery works with individuals, students, families, small and medium businesses, IT companies, and organisations that need their data recovered safely and professionally. Some customers come to us with a single damaged device containing personal memories, while others rely on us for complex technical recoveries that require specialist tools and experience.
We are based in Australia and have been recovering data since 1998. Our clients also include governments, law enforcement agencies, corporations, and public figures. Every job is handled with 100 percent confidentiality and privacy.
We have labs in Sydney CBD, Rhodes NSW, Melbourne CBD, and Brisbane CBD, plus secure drop-off offices in Adelaide CBD and Perth CBD. International customers are welcome, including regular clients in the USA, Europe, the Middle East, and Asia. The easiest way for an international customer to reach us is by email at help@payam.com.au, which works in every time zone.
Get a free quote
Read more about our Mobile Phone Data Recovery Service
Email: help@payam.com.au
Phone: 1300 444 800
Frequently asked questions
My phone was dropped and several repair shops turned it away. Is the data gone?
Not necessarily. Frank was told by multiple Sydney repair shops that the damage was beyond standard repair, and all 288GB was recovered. Repair and data recovery are different jobs, and a phone too damaged to repair can still give up its data.
Another company already tried and made it worse. Can you still help?
Often yes. This phone had already been through another data recovery company, which attempted to split the dual layer motherboard and caused extensive damage. Conventional techniques were no longer possible, so the work moved to chip level instead.
What is a chip transplant?
The components that hold and control your data are removed from the damaged board and bonded onto a working donor board. Here that meant four parts: the CPU, the RAM, the UFS storage chip and the encryption chip.
Why does the encryption chip have to move as well?
Because on a modern Samsung the storage is encrypted and tied to the device. Move the storage without the parts that unlock it and you have an unreadable chip. All four have to arrive together on the donor board.
Where does a donor phone come from for a brand new model?
We buy one. This was a current model, so an identical Samsung Galaxy S25 Ultra was purchased to act as the donor board.
How do I get the data back afterwards?
In this case the phone powered on after the transplant, all 288GB was extracted and a complete Samsung Smart Switch backup was created so the files could be moved onto a replacement phone.
What does mobile phone data recovery cost, and when do I pay?
Phones and tablets are always no fix, no fee. There is no attempt fee, and you see your files before you pay. The service is a fixed price. Contact us for a free quote and we will confirm the price and the turnaround options.
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Video Transcript
Click to expand full transcript
Once it arrived, the specialist carefully transferred four essential chips. The CPU, RAM, the UFS storage chip, and the encryption chip. Each component had to be precisely removed and rebonded to maintain functionality. The phone powered on successfully. The team extracted all 288 GB of Frank’s data, creating a complete Samsung Smart Switch backup, and provided everything to Frank on an external hard drive.
This case demonstrates why chip level expertise is crucial for modern smartphone data recovery. Physically transplanting CPU, RAM, storage, and encryption chips is an extremely specialised skill that only a handful of companies in the world can perform. Most phone repair shops refer customers to pay on data recovery when cases exceed their capabilities. Without the proper tools, advanced electronics repair facilities, and micro soldering expertise, Frank’s business data would have been permanently lost. Thank you for watching.