Articles
Seagate NAS Data Recovery Case Study: Personal Cloud 2-Bay NAS Not Connecting, All Photos Recovered
Case Study Summary: Seagate NAS Data Recovery, Personal Cloud 2-Bay Client: Steven from Western Australia Device: Seagate Personal Cloud 2-bay NAS with two Seagate 3TB hard drives (RAID 1 mirror)…
16 Drive RAID Recovery Case Study: 10TB Recovered from Three Arrays in 5 Days
Case Study Summary: 16 Drive RAID Recovery, 10TB Recovered in 5 Days Client: Matthew, IT Manager, major mining company data centre in Western Australia Device: 16 Dell 2TB SAS hard…
iMac Fusion Drive Data Recovery: Failing SSD Recovered in Full
Case Study Summary: iMac Fusion Drive Data Recovery Client: Christine from Toowoomba, Queensland Device: Apple iMac with Fusion Drive (128GB Samsung SSD + 3TB Seagate Hard Drive) Problem: iMac stopped…
Samsung Galaxy S25 Ultra chip transplant case study
Case Study Summary Client: Frank (New South Wales, Australia) Device: Samsung Galaxy S25 Ultra Problem: Severe physical damage after being dropped on a construction site Solution: Full chip transplant using…
MacBook A1707 coffee spill case study
This MacBook A1707 coffee spill case study documents how our engineers accessed and cloned data from a MacBook Pro that was completely dead after liquid damage. The device would not…
iPhone 15 Pro salt water case study
Case Study Summary Device: iPhone 15 Pro Failure type: Salt water submersion for 48 hours Condition on arrival: Not powering on Recovery method: Logic board transplant using the original CPU,…
MacBook Pro M3 liquid damage case study
Case Study Summary Device: 2023 14-inch MacBook Pro with Apple M3 Failure type: Liquid damage with logic board corrosion Condition on arrival: Not powering on after an unsuccessful third-party repair…
SanDisk SSD Plus controller failure case study
Case Study Summary Client: Daniel (Brisbane, Australia) Device: SanDisk SSD Plus Failure type: SSD controller failure Recovery method: Controller chip replacement Outcome: Photos and videos successfully recovered This SanDisk SSD…
DVR internal hard drive head failure case study
Case Study Summary Client: Samuel (business owner, Australia) Device: DVR internal hard drive Problem: Clicking drive with motor stalling caused by failed read and write heads Solution: Cleanroom head replacement…
SATA SSD NAND degradation case study
Case Study Summary Client: Adrian (business owner, Australia) Device: 2.5-inch SATA SSD Problem: SSD not recognised due to NAND degradation Solution: Firmware-level translator rebuild Outcome: Majority of critical business data…