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USB Flash Drive
Data Recovery Specialists

USB flash drive stopped working, been bent or is broken?
We can help!

We offer Australia’s fastest and best USB flash drive recovery service.

Your best chance of getting your data back is with us!

Successfully recovered data from over 50,000 devices.

Broken USB flash drive at Payam Data Recovery Melbourne, prepared for expert USB data recovery and chip-level repair.
Broken USB flash drive at Payam Data Recovery Melbourne, prepared for expert USB data recovery and chip-level repair.
Happy customer at Payam Data Recovery Melbourne after recovering files from a non-booting or water-damaged MacBook.
Happy customer at Payam Data Recovery Melbourne after successful recovery of important files from a damaged hard drive or phone
Smiling customer at Payam Data Recovery Sydney after successful recovery of important data from a damaged or failed device

Free Assessment
and Quote

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High Success
Rate

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Strict privacy
guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Are you experiencing this?

USB not detecting
Bad sectors/read errors
Broken metal USB connector
Deleted files
Accidentally formatted USB
Physically damaged USB
USB not mounting after unsafe eject
Faults that require memory chip removal

Australia’s most trusted

USB Flash Drive Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all brands and types of USB flash drives including Sandisk, Transcand, Lexar, Sumsung, Kingston and Toshiba.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

How much does it cost?

Logical/Software
$300 to $450
  • Basic backup service
  • Corrupted Partition
  • Virus damage
  • Deleted Files
  • Formatted
  • Lost or missing files
Hardware Issues
$300 to $650
  • Broken USB connector (repairable)
  • Bent USB connector
  • Bad Sectors/Read Errors
  • Minor physical damage
Special Case Lab
$800 to $2500
  • Chip-Off method required
  • Use of Soft-Centre Flash Extractor, PC-3000 Flash or Rusolut VNR software and chip readers.
  • Damaged Controller
  • Damaged memory chip(s)
  • Damaged components on the PCB
  • Damaged crystal
  • Firmware problems
  • Monolithic type flash drives not being detected
  • Manufacturing of a custom-made socket/adapter required
  • Research projects of any kind

You’re in safe hands

Over 150,000 satisfied customers

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Rating: 5
Amy Hobson

We had a USB that died most unmercifully upon us. I contacted Craig at the Melbourne office who helped us get everything back. Thanks Craig for the good, honest service. Highly recommended!

Rating: 5
Rich Karlyn

Excellent service from Wes, customer was very happy with the recovered data and we got back a lot more than we were expecting to – most of which was 100% – except random images missing data due to the initial disk failure.

Rating: 5
Lydia von Rönge

The service was excellent. The team at Payam Data Recovery was happy to work around my needs and requests to make it happen.

Rating: 5
johngauci2000

Very professional, helpful and effective. I would highly recommend their data retrieval service. They recovered all my data and provided very useful advice. A number of sources recommended Payam as the best in the business and now I know why.

Rating: 5
Troy

You get told and told everyday you should back up! yeah yeah my computers fine it wont happen to me. WRONG!!!! 6 years of family photos videos 1000’s mp3, 100’s emails, word docs etc all gone. The guys at Payam were amazingly confident they could get most of it back and they did and then some. Thank You Payam

Rating: 5
Frederic Lai Tham

Simply the best 🙂

Rating: 5
Colin Higginson

Very pleased with your service. Got us out of a potential huge mess.

Rating: 5
V Kinetic

We have been using Payam’s services for the last couple of years and have always found them to be highly professional, capable and courteous. They have helped many of our customers recover data that would otherwise have been lost and at a very competitive price. We are extremely happy with their service and wouldn’t hesitate in recommending them to anyone with hard drive problems. We anticipate using Payam for all our data recovery requirements for years to come.

Rating: 5
Kent Driver

Before dealing with your company I was under the impression that data recovery is a very expensive and troublesome experience to be avoided at all costs. I was referred to you by my IT person, who gave a good report from a previous experience of referring a customer. After receiving an outline of your services I was pleased to discover you offer a range of levels of cost v timeline, so I was able to choose something that met my needs and budget. I was then impressed with the level of service and communication throughout the process. I will not hesitate to recommend you should I come across anyone needing similar help in recovering data. Thank you.

Rating: 5
Ade Newie

Professional+++, good at what they do, fast efficient, delivery. Lost 10 years of family photos, everyone else said the data was unrecoverable. Highly recommended.

Frequently asked questions

In all data recovery cases, success is not guaranteed. When we provide you your obligation free quote we will give you an idea of your success chances based on past recoveries that are similar to yours. Rest assured that when you use Payam Data Recovery, you have the highest chance of success!

If you have performed a quick format on the USB through your computer and have NOT written any data to the USB since the format, the chances of getting data back are good. If you write data to the USB after the format, that is when the previous data will start to be overwritten which significantly lowers your success chances.

Repairing the broken USB connector is part of our recovery process. Once the connector has been repaired, we would extract the data to a new external hard drive either provided by you or bought from us. If the connector is too damaged to repair, we would provide you a quote for a chip off recovery.

A chip off recovery is where we remove the memory chip that stores your data and either transplant the chip to another USB flash drive, or read the memory chip through custom made adapters and software. This is an extremely delicate process that needs to be executed perfectly so the chip is not damaged in the process. We perform chip-off recoveries every day for various devices so rest assured that we know exactly how to approach and execute these types of cases.

Get a Free Quote

Complete this form for information about the cost and next steps

After you complete this form, we will email you information about the price, what to expect, and the next steps to get started. 

    Phone: 1300 444 800 (within Australia)
    International: +61 2 80766079
    Email: help@payam.com.au

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