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USB Flash Drive
Data Recovery Specialists at Payam Data Recovery in Sydney, Melbourne and Brisbane

USB flash drive stopped working, been bent or is broken?
We can help!

Payam Data Recovery offers Australia’s fastest and best USB flash drive recovery service, from our labs in Sydney CBD, Rhodes NSW, Melbourne and Brisbane.

Your best chance of getting your data back is with us!

Successfully recovered data from over 300,000 devices.

Marketing graphic showing a customer looking upset at a laptop, headline Broken USB Flash Drive, hope isn't lost
Marketing graphic showing a customer looking upset at a laptop, headline Broken USB Flash Drive, hope isn't lost
Marketing graphic showing a customer celebrating at a laptop, headline Success, we retrieved all your important documents
Marketing graphic showing a customer walking through an office doorway, headline Pick up time, your data is ready
Marketing graphic showing staff handing a bag to a customer at reception, headline Relief and Happiness

Free Assessment
and Quote

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High Success
Rate

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Strict privacy
guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Are you experiencing this?

USB not detecting
Bad sectors/read errors
Broken metal USB connector
Deleted files
Accidentally formatted USB
Physically damaged USB
USB not mounting after unsafe eject
Faults that require memory chip removal

Australia’s most trusted

USB Flash Drive Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all brands and types of USB flash drives including Sandisk, Transcend, Lexar, Samsung, Kingston and Toshiba.

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ISO 5 certified laminar flow cabinet, and all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

How much does it cost?

Logical/Software
$375 to $450
  • Basic backup service
  • Corrupted Partition
  • Virus damage
  • Deleted Files
  • Formatted
  • Lost or missing files
Hardware Issues
$375 to $650
  • Broken USB connector (repairable)
  • Bent USB connector
  • Bad Sectors/Read Errors
  • Minor physical damage
Special Case Lab
$800 to $1,500
  • Chip-Off method required
  • Use of Soft-Centre Flash Extractor, PC-3000 Flash or Rusolut VNR software and chip readers.
  • Damaged Controller
  • Damaged memory chip(s)
  • Damaged components on the PCB
  • Damaged crystal
  • Firmware problems
  • Monolithic type flash drives not being detected
  • Manufacturing of a custom-made socket/adapter required
  • Research projects of any kind

You’re in safe hands

Over 300,000 devices recovered

Google Reviews five star badge
Rating: 5
Stanley Campbell

My experience with Payam was extremely satisfying. The service provided by the staff at Payam from my initial email inquiry and throughout the process was highly professional and exceeded my expectations of service. Staff responded too promptly to emails and returning phone calls, regularly provided feedback regarding progress of my data recovery and bent over backwards to assist me when I collected my recovered data and answered all my questions in layman’s terms. Thank you to all.

Rating: 5
Phillip Busch

I called last week and spoke with Kevin. He was so helpful on the phone. I passed on Payam’s contact details to my client to deal directly with them.

Rating: 5
Eddy Hartnet

We thought we’d never see our photos again. We don’t regret paying the money. We should recommend Payam to others and we are pleased that the job was done very quickly too.

Rating: 5
Wallace McGee

Your work was prompt, efficient and achieved 100% recovery. Excellent work and excellent service.

Rating: 5
Jerry Nguyen

It is quite nervous for me to choose a company to recover my data as you know the data worth a lot, much more than the device itself nowadays, after reading some reviews I decide to choose your company as at least I can come

into your office and talk to someone, I am glad that I did, I can get back most of the data with high quality, apparently from the severe damage of the drive and I am very happy with the result, worth every single cent of it. Thank you.

Rating: 5
Ann

Great service. Recovered all my files. The process was clear and informative. Was not quite willing with the price that was initially quoted but with the discounts that were available (really helps for a student) and the outcome, money well spent.

Rating: 5
Xodotodo

Excellent and prompt service. Not only were they great with my data and recovered all of it - they have great customer service and were always friendly and knowledgeable. From the very beginning I felt like I was in the right hands, and that they were dealing with me in an honest and professional manner.

Rating: 5
johngauci2000

Very professional, helpful and effective. I would highly recommend their data retrieval service. They recovered all my data and provided very useful advice. A number of sources recommended Payam as the best in the business and now I know why.

Rating: 5
Rich Karlyn

Excellent service from Wes, customer was very happy with the recovered data and we got back a lot more than we were expecting to - most of which was 100% - except random images missing data due to the initial disk failure.

Rating: 5
Raven V.

I couldn’t be happier with the service I got from Payam. I saw 4 different companies before them who told me they would not be able to retrieve my lost photos. I was very distraught as I had just been on my first overseas holiday. Payam were able to get every single photo back. I would recommend them to everyone!

Frequently asked questions

In all data recovery cases, success is not guaranteed. When we provide you your obligation free quote we will give you an idea of your success chances based on past recoveries that are similar to yours. Rest assured that when you use Payam Data Recovery, you have the highest chance of success! About 90% of our jobs are no fix, no fee. The hardest 10% carry an attempt fee.

If you have performed a quick format on the USB through your computer and have NOT written any data to the USB since the format, the chances of getting data back are good. If you write data to the USB after the format, that is when the previous data will start to be overwritten which significantly lowers your success chances.

Repairing the broken USB connector is part of our recovery process. Once the connector has been repaired, we would extract the data to a new external hard drive either provided by you or bought from us. If the connector is too damaged to repair, we would provide you a quote for a chip off recovery.

A chip off recovery is where we remove the memory chip that stores your data and either transplant the chip to another USB flash drive, or read the memory chip through custom made adapters and software. This is an extremely delicate process that needs to be executed perfectly so the chip is not damaged in the process. We perform chip-off recoveries every day for various devices so rest assured that we know exactly how to approach and execute these types of cases. If your device is still under warranty, please get written approval from the manufacturer or retailer before you send it to us, because we may need to remove a chip as part of the recovery.

Get a Free Quote

Complete this form for information about the cost and next steps

After you complete this form, we will email you information about the price, what to expect, and the next steps to get started. 

    Phone: 1300 444 800 (within Australia)
    International: +61 2 80766079
    Email: help@payam.com.au
    International customers are always welcome. The easiest way to reach us from overseas is by email at help@payam.com.au, which works in every time zone.

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