Skip to content

USB Flash Drive
Data Recovery Specialists at Payam Data Recovery in Sydney, Melbourne and Brisbane

USB flash drive stopped working, been bent or is broken?
We can help!

Payam Data Recovery offers Australia’s fastest and best USB flash drive recovery service, from our labs in Sydney CBD, Rhodes NSW, Melbourne and Brisbane.

Your best chance of getting your data back is with us!

Successfully recovered data from over 300,000 devices.

Marketing graphic showing a customer looking upset at a laptop, headline Broken USB Flash Drive, hope isn't lost
Marketing graphic showing a customer looking upset at a laptop, headline Broken USB Flash Drive, hope isn't lost
Marketing graphic showing a customer celebrating at a laptop, headline Success, we retrieved all your important documents
Marketing graphic showing a customer walking through an office doorway, headline Pick up time, your data is ready
Marketing graphic showing staff handing a bag to a customer at reception, headline Relief and Happiness

Free Assessment
and Quote

White circular arrow with a checkmark icon

High Success
Rate

White line icon of a clipboard checklist with a checkmark badge

Strict privacy
guaranteed

White pixelated shield and padlock icon on black background

Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Are you experiencing this?

USB not detecting
Bad sectors/read errors
Broken metal USB connector
Deleted files
Accidentally formatted USB
Physically damaged USB
USB not mounting after unsafe eject
Faults that require memory chip removal

Australia’s most trusted

USB Flash Drive Data Recovery Specialists

Red line icon of a person sitting at a laptop beside a clock

We will try harder than anybody else to get your data back!

Red line icon of a microscope

Specialising recovering data from all brands and types of USB flash drives including Sandisk, Transcend, Lexar, Samsung, Kingston and Toshiba.

Red line icon of a USB flash drive with a recovery arrow

ISO 5 certified laminar flow cabinet, and all work done in our own labs.

Red line icon of a lightbulb with gears

We use technology and equipment that your local computer repair shop or IT technician won’t have.

Red line icon of a person running while holding a document

We do what others say is impossible..and we love it!

How much does it cost?

Logical/Software
$375 to $450
  • Basic backup service
  • Corrupted Partition
  • Virus damage
  • Deleted Files
  • Formatted
  • Lost or missing files
Hardware Issues
$375 to $650
  • Broken USB connector (repairable)
  • Bent USB connector
  • Bad Sectors/Read Errors
  • Minor physical damage
Special Case Lab
$800 to $1,500
  • Chip-Off method required
  • Use of Soft-Centre Flash Extractor, PC-3000 Flash or Rusolut VNR software and chip readers.
  • Damaged Controller
  • Damaged memory chip(s)
  • Damaged components on the PCB
  • Damaged crystal
  • Firmware problems
  • Monolithic type flash drives not being detected
  • Manufacturing of a custom-made socket/adapter required
  • Research projects of any kind

You’re in safe hands

Over 300,000 devices recovered

Google Reviews five star badge
Rating: 5
Verity Coates

I will shout it from the roof tops as to how happy I was with my experience with you. I had lost data from two USB’s which had graduation photos, overseas trips and my father in law who has since passed away.

I had been to three other companies who did not want to know me but fortunately one put me onto you. Your staff was very professional friendly and extremely helpful. The great news is that all photos and videos were retrieved to my absolute delight. Thank you ever so much. I have already sung your praises to my friends.

Rating: 5
Aaron D

Very professional outfit. Kept me informed, were prompt in getting back to me and it seems like they enjoy what they do. very satisfied with their service and work.

I will definitely recommend them to anyone that needs their data recovered from dead or defective disks.

Rating: 5
Andrew

Upon discovering Payam online, and experiencing issues with the manufacturer of the external hard drive, I was reluctant that the data on my device would ever be recovered.

Payam took the time to explain step by step the process, and showed visibility the whole way through.

A special thank you to Lachlan and Keith for all their help and assistance.

I have no trouble in recommending Payam to anyone that has a faulty device and is in need of recovering the valuable data.

Rating: 5
Stuart Morley

Thank you for the excellent work. You had saved my all data from being lost.

Rating: 5
Kirsty Walker

Understanding, efficient and quick service. Mark very knowledgable and was able to assist me by retrieving my ‘lost’ information from a time capsule with patience and ability. Thank you.

Rating: 5
Venky

Thanks Payam, for your amazing recovery. I can’t believe that a data out of USB stick that was quite damaged could be recovered in less than 48 hours.
From the beginning of time during the submission of my USB stick, and till you gave me a new stick with recovered data, you guys showed complete100% customer service. Kudos to your team.
No words!
Many Thanks

Rating: 5
Beth Ammerman

I too was bitten by the “why didn’t I backup my data!” regret. I thought 14 years of photos, music and business files were simply dead and gone until I discovered Payam. Great service, 100% of everything restored. It does cost, but worth it! Thanks

Rating: 5
Amy Hobson

We had a USB that died most unmercifully upon us. I contacted Craig at the Melbourne office who helped us get everything back. Thanks Craig for the good, honest service. Highly recommended!

Rating: 5
Kult Heaton

I was working onsite and a buckets of seawater was dumping on the deck above flooding my laptop, which had a lot of information necessary for my work. Payam Data Recovery, inspected the laptop and gave me a same day quote. All data was recovered. Very happy with the service though I hopefully won’t require their services again.

Rating: 5
Jerry Nguyen

It is quite nervous for me to choose a company to recover my data as you know the data worth a lot, much more than the device itself nowadays, after reading some reviews I decide to choose your company as at least I can come

into your office and talk to someone, I am glad that I did, I can get back most of the data with high quality, apparently from the severe damage of the drive and I am very happy with the result, worth every single cent of it. Thank you.

Frequently asked questions

In all data recovery cases, success is not guaranteed. When we provide you your obligation free quote we will give you an idea of your success chances based on past recoveries that are similar to yours. Rest assured that when you use Payam Data Recovery, you have the highest chance of success! About 90% of our jobs are no fix, no fee. The hardest 10% carry an attempt fee.

If you have performed a quick format on the USB through your computer and have NOT written any data to the USB since the format, the chances of getting data back are good. If you write data to the USB after the format, that is when the previous data will start to be overwritten which significantly lowers your success chances.

Repairing the broken USB connector is part of our recovery process. Once the connector has been repaired, we would extract the data to a new external hard drive either provided by you or bought from us. If the connector is too damaged to repair, we would provide you a quote for a chip off recovery.

A chip off recovery is where we remove the memory chip that stores your data and either transplant the chip to another USB flash drive, or read the memory chip through custom made adapters and software. This is an extremely delicate process that needs to be executed perfectly so the chip is not damaged in the process. We perform chip-off recoveries every day for various devices so rest assured that we know exactly how to approach and execute these types of cases. If your device is still under warranty, please get written approval from the manufacturer or retailer before you send it to us, because we may need to remove a chip as part of the recovery.

Get a Free Quote

Complete this form for information about the cost and next steps

After you complete this form, we will email you information about the price, what to expect, and the next steps to get started. 

    Phone: 1300 444 800 (within Australia)
    International: +61 2 80766079
    Email: help@payam.com.au
    International customers are always welcome. The easiest way to reach us from overseas is by email at help@payam.com.au, which works in every time zone.

    We make paying for data recovery easy.

    • Visa
    • Mastercard
    • American Express
    • Apple Pay
    • Google Pay
    • Link
    • Instalments:
    • Afterpay
    • Zip
    • Klarna
    • PayPalPay in 4
    Back To Top
    Start your data recovery nowCall: 1300 444 800