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Some of the real life jobs we did for our clients in our Australian data recovery labs at Payam, case studies / case study showing a video and article about work we have done for our clients.

Case Studies

Case study graphic: DVR Hard Drive Clicking, Footage Saved
27/12/2025

DVR internal hard drive head failure case study

Case Study Summary Client: Samuel (business owner, Australia) Device: DVR internal hard drive Problem: Clicking drive with motor stalling caused by failed read and write heads Solution: head replacement in…

Case study graphic: SATA SSD NAND Worn Out, Files Saved
26/12/2025

SATA SSD NAND degradation case study

Case Study Summary Client: Adrian (business owner, Australia) Device: 2.5-inch SATA SSD Problem: SSD not recognised due to NAND degradation Solution: Firmware-level translator rebuild Outcome: Majority of critical business data…

Case study graphic: Galaxy S10 Won't Turn On, 3,500 Photos
15/11/2025

Samsung S10 water damage case study

Case Study Summary Client: Marcus (Brisbane, Australia) Device: Samsung Galaxy S10 Problem: Phone would not turn on after water damage Recovery method: Component-level repair using microsoldering Outcome: 3,500 photos and…

Case study graphic: USB Flash Drive Nothing Shows, 1,500 Photos
14/11/2025

USB flash drive connector case study

Case Study Summary Client: Jennifer (Perth, Western Australia) Device: USB flash drive Problem: Physically damaged USB connector, no response when plugged in Recovery method: Connector replacement using precision soldering, then…

Case study graphic: MacBook Pro Power Chip Failed, 135GB Saved
28/10/2025

MacBook Pro power management IC failure case study

Component-level power management IC repair during MacBook Pro data recovery in Melbourne Case Study Summary Client: Amanda (Melbourne, Australia) Device: MacBook Pro Failure type: Power management IC failure Recovery method:…

Case study graphic: MacBook Pro 14 Won't Turn On, Data Saved
19/09/2025

MacBook Pro 14-inch Liquid Damage: Shorted Capacitor Traced and Removed

MacBook liquid damage data recovery can still be possible even when a MacBook Pro will not turn on after a spill and there is no backup. This MacBook liquid damage…

Case study graphic: SanDisk SSD Not Responding, 110GB Back
19/09/2025

SanDisk SSD Data Recovery Case Study: 110GB Recovered from a Dead SSD

SanDisk SSD data recovery case study documents a successful recovery performed for Simon from Adelaide after his SanDisk SSD Plus suddenly stopped working without warning. The SSD was completely unresponsive,…

Case study graphic: Samsung 500GB Clicking, 310GB Back
19/09/2025

Samsung Hard Drive Data Recovery Case Study After Drop Damage

Samsung hard drive data recovery case study documents a real recovery performed for Ben from Melbourne after his external Samsung hard drive was accidentally dropped and began making clicking sounds…

Case study graphic: MacBook Pro 16 Died Mid Use, 800,000 Files
27/08/2025

2019 16-inch MacBook Pro no power case study

2019 16-inch MacBook Pro no power case study explains how data was recovered from an unresponsive MacBook Pro after a logic board power fault. The laptop would not turn on…

Case study graphic: iPhone 14 Plus Water Damage, 12,000 Photos
27/08/2025

iPhone 14 Plus water damage case study after two failed repair attempts

iPhone 14 Plus water damage case study explains a liquid-damaged iPhone 14 Plus that had already been to two repair shops without success. Even after an initial short circuit was…

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