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Some of the real life jobs we did for our clients in our Australian data recovery labs at Payam, case studies / case study showing a video and article about work we have done for our clients.

Case Studies

Marketing graphic showing a customer looking at her phone with concern, headline Every photo was on there, your heart sinks
01/07/2025

iPhone X data recovery case study after drop damage

Case Study Summary Device: Apple iPhone X Problem: Dropped on concrete, no display, no touch response Diagnosis: Logic board contact failure between motherboard layers Solution: Micro soldering repair of broken…

iPhone screen showing an iPhone Unavailable security lockout message
27/06/2025

iPhone Unavailable: Why Your Data Cannot Be Recovered

If you are reading this, you are probably staring at an iPhone that says “iPhone Unavailable” or “iPhone is Disabled” and feeling sick to your stomach. The phone holds years…

Customer holding up a phone at a kitchen counter, looking concerned
27/06/2025

iPhone 11 Black Screen Case Study

Case Study Summary Device: iPhone 11 Problem: Black screen and would not turn on Diagnosis: Short circuit inside the dual layer logic board Repair step: Logic board separation to trace…

iPhone showing the passcode entry screen, on a white background
23/06/2025

iPhone 12 Water Damage Data Recovery Case Study

Case Study Summary Device: Apple iPhone 12 Problem: Severe swimming pool water damage with corrosion and prior failed repair attempt Cause: iPhone dropped into a swimming pool, followed by excessive…

Engineer using a microscope to inspect an opened laptop logic board on the lab bench
21/06/2025

MacBook Liquid Damage Data Recovery Case Study: Sugar Spill and Ant Damage

Case Study Summary Device: 2023 16-inch MacBook Pro (A2991) Problem: Liquid damage from a sugary coffee spill with visible corrosion and debris Diagnosis: Logic board short circuit on a main…

Technician looking through a microscope at the lab bench
21/06/2025

Samsung Z Fold 3 Water Damage Data Recovery Case Study

Samsung Z Fold 3 water damage data recovery case study documents a successful recovery from a severely water-damaged foldable phone that another repair shop had already declared beyond repair. Despite…

Engineer using a microscope to solder an opened laptop logic board on the lab bench
19/06/2025

Professional Apple MacBook Data Recovery: T2 Firmware Case Study

  Watch our apple macbook data recovery video to see how we saved the day! Apple MacBook data recovery saved the day for a 2019 MacBook Pro with a T2…

Six laptop hard drives with job tags stacked in a bin for RAID data recovery
09/06/2025

Seagate Hard Drive Recovery - PCB Repair Case Study

This real Seagate hard drive recovery case study shows how our engineers at Payam Data Recovery fixed a 2.5″ Seagate HDD that wouldn’t power on due to PCB failure. Watch…

Technicians checking a circuit board with a multimeter for hard drive data recovery
04/06/2025

Seagate PCB Recovery Case Study - Dead 3.5″ SATA Drive Fixed

Seagate PCB Recovery Case Study: Dead 3.5″ SATA Drive Fixed Seagate PCB recovery is possible even if your hard drive is totally silent and undetected. In this real case study,…

Hard drive with a teal circuit board and ribbon cable resting on top
04/06/2025

Seagate Hard Drive Recovery Australia: Student Case Study on DIY Scratched Platter Damage

Watch how DIY recovery damaged this Seagate USB drive and led to scratched platter data recovery. A cautionary case study on Seagate hard drive recovery Australia. Seagate Hard Drive Recovery…

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