Some of the real life jobs we did for our clients in our Australian data recovery labs at Payam, case studies / case study showing a video and article about work we have done for our clients.
Case Studies
Portable SSD Data Recovery: 12,000 Music Files Saved After a Firmware Failure
Anthony, a music producer in Melbourne, plugged in his Dynabook 1TB portable SSD, saw the light flash once, then nothing. Firmware repair on a PC-3000 Portable SSD Pro, uploading a working loader and rebuilding the translator, recovered 90GB and over 12,000 files including every Logic Pro session.
iMac M1 A2439 Data Recovery Case Study: Dead 2021 iMac Recovered in Sydney
A dead 2021 M1 iMac fully recovered after Apple offered a warranty swap, with 100% of the customer’s files restored from the soldered SSD.
How We Recovered a 10-Drive Windows Server RAID in 18 Hours: ReFS Data Deduplication Case Study
Case Study Summary Client: David, commercial shipping company. Vessel docked in Sydney. Device: Windows server with 10 Toshiba MG04ACA200E 2TB enterprise SATA drives Problem: Onboard server crash. Unusual nested RAID…
How We Saved a Bent USB Drive in 24 Hours: 1,200+ Teaching Files Recovered Case Study
Case Study Summary Client: Samantha, school teacher from Sydney. Device: Unbranded USB flash drive, no markings, no available schematics. Problem: Drive was accidentally bent, snapping a pin where the USB…
How We Saved an Architecture Firm’s RAID 5 with a Head Swap: Seagate IronWolf Case Study from Tasmania
Case Study Summary Client: Sandra, owner of an architecture firm in Tasmania. Device: 4-drive RAID 5 array of Seagate IronWolf 4TB SATA hard drives. Problem: Two of four drives failed…
How We Saved a 4-Drive QNAP NAS in 24 Hours: Seagate Barracuda RAID 6 Drive Clone Case Study
Case Study Summary Client: Michael, corporate client in Sydney with critical business data on a QNAP NAS. Device: 4-bay QNAP NAS with four Seagate Barracuda ST8000DM004 8TB SATA drives in…
How We Saved a Failed VMware ESXi Server in 12 Hours: 8-Drive Dell SAS RAID Case Study
Case Study Summary Client: Jason, managed IT services company in Sydney. Device: Dell server running VMware ESXi with 8 × Dell ST300MM008 SAS 300GB enterprise hard drives in a hardware…
How We Saved a LaCie 2big 20TB in 2 Days: Mac Time Machine RAID 1 Recovery Case Study
Case Study Summary Client: David, Mac user from Sydney. Device: LaCie 2big 20TB external hard drive (Thunderbolt/USB-C), containing 2 × Seagate 10TB internal drives. Problem: Drive stopped being detected on…
Synology NAS Hybrid RAID Data Recovery Case Study: Another Company Failed, We Recovered 12TB
Case Study Summary Customer: Marcus, New Zealand Device: Synology DS918+ NAS, Synology Hybrid RAID, BTRFS file system Drives: Three HGST 10TB, one WD 10TB, one Seagate 20TB (backup, not part…
QNAP NAS RAID 5 Data Recovery Case Study: Two Failed Drives, Software Defeated, Full Recovery
Case Study Summary Customer: Michael, Northern Territory Device: QNAP NAS, four WD Green 2TB hard drives, RAID 5 Fault: Two drives failed: one with bad sectors, one not detected (head…