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USB Flash Drive
Data Recovery Specialists

USB flash drive stopped working, been bent or is broken?
We can help!

We offer Australia’s fastest and best USB flash drive recovery service.

Your best chance of getting your data back is with us!

Successfully recovered data from over 50,000 devices.

Broken USB flash drive at Payam Data Recovery Melbourne, prepared for expert USB data recovery and chip-level repair.
Broken USB flash drive at Payam Data Recovery Melbourne, prepared for expert USB data recovery and chip-level repair.
Happy customer at Payam Data Recovery Melbourne after recovering files from a non-booting or water-damaged MacBook.
Happy customer at Payam Data Recovery Melbourne after successful recovery of important files from a damaged hard drive or phone
Smiling customer at Payam Data Recovery Sydney after successful recovery of important data from a damaged or failed device

Free Assessment
and Quote

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High Success
Rate

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Strict privacy
guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Are you experiencing this?

USB not detecting
Bad sectors/read errors
Broken metal USB connector
Deleted files
Accidentally formatted USB
Physically damaged USB
USB not mounting after unsafe eject
Faults that require memory chip removal

Australia’s most trusted

USB Flash Drive Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all brands and types of USB flash drives including Sandisk, Transcand, Lexar, Sumsung, Kingston and Toshiba.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

How much does it cost?

Logical/Software
$300 to $450
  • Basic backup service
  • Corrupted Partition
  • Virus damage
  • Deleted Files
  • Formatted
  • Lost or missing files
Hardware Issues
$300 to $650
  • Broken USB connector (repairable)
  • Bent USB connector
  • Bad Sectors/Read Errors
  • Minor physical damage
Special Case Lab
$800 to $2500
  • Chip-Off method required
  • Use of Soft-Centre Flash Extractor, PC-3000 Flash or Rusolut VNR software and chip readers.
  • Damaged Controller
  • Damaged memory chip(s)
  • Damaged components on the PCB
  • Damaged crystal
  • Firmware problems
  • Monolithic type flash drives not being detected
  • Manufacturing of a custom-made socket/adapter required
  • Research projects of any kind

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Kent Driver

Before dealing with your company I was under the impression that data recovery is a very expensive and troublesome experience to be avoided at all costs. I was referred to you by my IT person, who gave a good report from a previous experience of referring a customer. After receiving an outline of your services I was pleased to discover you offer a range of levels of cost v timeline, so I was able to choose something that met my needs and budget. I was then impressed with the level of service and communication throughout the process. I will not hesitate to recommend you should I come across anyone needing similar help in recovering data. Thank you.

Rating: 5
Melanie Avion

Brilliant Service! Rescued precious data I thought was gone for ever!

Rating: 5
Craig Gill

Payam did what I needed in good time and with good communication.  Thank you.

Rating: 5
Venky

Thanks Payam, for your amazing recovery. I can’t believe that a data out of USB stick that was quite damaged could be recovered in less than 48 hours.
From the beginning of time during the submission of my USB stick, and till you gave me a new stick with recovered data, you guys showed complete100% customer service. Kudos to your team.
No words!
Many Thanks

Rating: 5
Kristen Sager

You only pay if they can recover your data, that was a big selling point for me. The process from start to finish was an efficient one and they managed to retrieve 100% of my data. Great website also. I will definitely use them again in the future.

Rating: 5
Aaron D

Very professional outfit. Kept me informed, were prompt in getting back to me and it seems like they enjoy what they do. very satisfied with their service and work.

I will definitely recommend them to anyone that needs their data recovered from dead or defective disks.

Rating: 5
Hkang

Coming back home from an overseas conference trip, the last thing I needed was to be greeted by a non-starting desktop. I was desperate to recover my data, especially my ‘just-completed’ tax return information! PAYAM was recommended by my local IT repair shop as well as by the work IT personnel. It was worth every penny! Service was excellent – fast (within a week), professional and complete (all data was recovered). I highly recommend PAYAM to anyone whose data may have been deemed ‘unrecoverable’ by other IT service providers.

Rating: 5
Karl May

I was in tears when my USB flash drive snapped in half. Another data recovery company had it for 3 days and said it could not be recovered. Payam Data Recovery told me they recovered it using a chip off method that not many other places could do in the world. I believed them as i got all of my data back about 5 days later. I hope i never need data recovery again but i would definitely recommend Payam data recovery.

Rating: 5
Scott McGuirk

I bent a USB stick with a lot of precious data on it. I contacted Payam and they explained very clearly their service, the process and the probability of retrieving the data. They indicated it would take 5 days to complete but I picked it up after 3 days. Great service. Their communication via email and SMS was timely and informative and the result was perfect. A+ for customer service

Rating: 5
Angela Giagodi

Great service! Payam data not only recovered all critical data possible but they also kept us updated with progress along the way. Thanks – have already recommended you to a friend.

Frequently asked questions

In all data recovery cases, success is not guaranteed. When we provide you your obligation free quote we will give you an idea of your success chances based on past recoveries that are similar to yours. Rest assured that when you use Payam Data Recovery, you have the highest chance of success!

If you have performed a quick format on the USB through your computer and have NOT written any data to the USB since the format, the chances of getting data back are good. If you write data to the USB after the format, that is when the previous data will start to be overwritten which significantly lowers your success chances.

Repairing the broken USB connector is part of our recovery process. Once the connector has been repaired, we would extract the data to a new external hard drive either provided by you or bought from us. If the connector is too damaged to repair, we would provide you a quote for a chip off recovery.

A chip off recovery is where we remove the memory chip that stores your data and either transplant the chip to another USB flash drive, or read the memory chip through custom made adapters and software. This is an extremely delicate process that needs to be executed perfectly so the chip is not damaged in the process. We perform chip-off recoveries every day for various devices so rest assured that we know exactly how to approach and execute these types of cases.

Get a Free Quote

Complete this form for information about the cost and next steps

After you complete this form, we will email you information about the price, what to expect, and the next steps to get started. 

    Phone: 1300 444 800 (within Australia)
    International: +61 2 80766079
    Email: help@payam.com.au

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