The answer from Payam Toloo, Owner of Payam Data Recovery:
A common issue we encounter is phones that fail to power on. If you have consulted Apple, they typically perform diagnostics and testing, then offer a replacement phone or logic board.
However, if you lack a backup, we recommend bringing the device to us. We will temporarily resolve the electronic issue to facilitate a complete backup of your data.
Subsequently, we will save all your photos and videos and an iTunes backup to a hard drive or SSD (your own empty one, or one you buy from us), or for an iPhone or iPad, upload a backup to your own iCloud if you choose that.
More questions people ask
- Phone vibrates, no screen: is the data still there?
- iPhone X motherboard dead: can the data still be recovered?
- Can you recover data from my phone which was damaged by heat?
What’s next?
- Learn more about our mobile phone data recovery services here.
- Read More of our FAQ’s
- Check out our Case Studies / Examples of our work.
- Get a free quote by completing this form
Or, if you are ready to get started, submit a job now.
International customers are always welcome. From overseas, the easiest way to reach us is by email at help@payam.com.au.

