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FAQ: iPhone 7 shuts down: can you recover all the photos?

22/08/2025•2 minute read
Video still: presenter in the lab with an on screen question about an iPhone 7 that randomly shuts down

The answer from Payam Toloo, Owner of Payam Data Recovery:

We believe there’s a good chance we can assist. By “randomly shut down,” we assume you mean it’s restarting and not remaining booted. Our assessment, considering its age, is that it has likely run out of storage space.

However, if it’s randomly powering off, it could indicate an electronic issue with a component, such as a power IC or capacitor.

We will inspect the device, temporarily resolve the issue, and back up all your data. We are confident we can restore it, as we have encountered similar situations previously.

 

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What’s next?

Or, if you are ready to get started, submit a job now.

International customers are always welcome. From overseas, the easiest way to reach us is by email at help@payam.com.au.

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