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FAQ: Phone vibrates, no screen: is the data still there?

03/10/2026•2 minute read
Blue gloved hands working on an open hard drive, with Payam Data Recovery logo and service icons

Short answer

Very likely yes. A phone that vibrates but shows no screen usually has a failed display or a component on the logic board that stops the screen working, which is a relatively simple job for us. All your data is securely backed up.

There is a high probability of success.

This appears to be a relatively simple task compared to the complexities we typically encounter. It is certainly preferable to devices that have sustained significant damage, such as being run over by a horse or shredded by a lawnmower.

It suggests that either the display is non-functional, or a component on the logic board is preventing the screen from operating.

Once you have your fixed price, send or bring the device to us and we will start work. Phones and tablets are always no fix, no fee. There is no attempt fee, and you see your files before you pay. We operate under a “no fix, no fee” policy, and all data will be securely backed up.

Indeed, this appears to be a rather straightforward issue with a strong likelihood of resolution.

Related help

Phones and tablets are always no fix, no fee. There is no attempt fee, and you see your files before you pay.

International customers are always welcome. Post your device to us from anywhere.


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