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FAQ: Washed phone: can anything be recovered?

03/10/2026•2 minute read
Blue gloved hands working on an open hard drive, with Payam Data Recovery logo and service icons

Short answer

Very likely yes, if you act quickly. Bring the phone to us promptly so the components on the logic board do not corrode. Do not dry it in rice, tamper with it or plug in a charger.

It is surprisingly common for mobile phones to sustain damage from water submersion, particularly in washing machines. We receive approximately two inquiries per week regarding this specific issue. While the circumstances leading to a phone being placed in a washing machine are often perplexing, the good news is that data recovery is highly probable, provided the device is brought to us or another qualified phone repair shop promptly. This immediate action is crucial to prevent corrosion of the components on the logic board. Therefore, timeliness is of utmost importance. Avoid attempting to dry the phone in rice, tampering with it, or plugging in a charger. Instead, transport it to a phone repair shop or data recovery company as soon as possible.

Related help

Phones and tablets are always no fix, no fee. There is no attempt fee, and you see your files before you pay.

International customers are always welcome. Post your device to us from anywhere.


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