Short answer
Yes. We have professional tools made for mobile phones that let us reach your data, including photos, videos and messages, and make an iPhone backup to an external hard drive. Please do not factory reset the phone before we finish the recovery.
My phone is in recovery mode. Can you help?
Yes, we possess professional data recovery tools specifically designed for mobile phones. These tools enable us to access the data, operating system, and all files, including the camera roll, photos, videos, and messages. We can create an iTunes backup, or what is now referred to as an iPhone backup, and subsequently back up all your data onto an external hard drive.
Following this, we recommend that you perform a factory reset on your phone and then restore the backup we provide. We are highly confident in our ability to assist you, having encountered hundreds of similar cases with a very high success rate. However, it is crucial that you do not factory reset the phone before we complete the data recovery process.
Related help
- More about iPhone and iPad data recovery.
- Related question: FAQ: iPhone boot loop.
- And another: iPhone storage full boot loop case study.
- See more data recovery success stories.
- Ready to start? Get a free quote.
Phones and tablets are always no fix, no fee. There is no attempt fee, and you see your files before you pay.
International customers are always welcome. Post your device to us from anywhere.