Short answer
Yes, we can. We are listed by Apple as a recommended data recovery provider because we follow strict procedures for privacy, data handling, anti-static precautions and preventing further damage. We test your device, tell you the problem, recover your photos, documents, desktop files and iPhone library, and copy them to a new external hard drive or SSD. We are not trying to repair the MacBook, only to give you a full backup.
I spilled water on my MacBook.
I have just been to the Apple Store, and they told me to contact you.
Can you help?
Yes, we can. Apple recommends us to their customers because they know that we follow very strict procedures regarding privacy, data handling, protecting customers’ privacy while performing data recovery, and adhering to their protocols concerning tools used, anti-static ESD precautions, and preventing further damage.
Generally, we will test your device. We will inform you of the issue. We will recover your data for you. We will transfer it to a new external hard drive or SSD, and we would normally then recommend taking the computer back to Apple or any other repair facility you initially visited, to obtain a new computer or transfer the data to a new computer.
We are not attempting to repair it. We are simply aiming to retrieve your photos, documents, desktop files, iPhone library, and every single item that was ever on the device, providing you with a full backup.
Related help
- More about MacBook data recovery.
- Read a real job: MacBook liquid damage case study.
- And another: MacBook Pro 16 M2 Pro liquid damage case study.
- See more data recovery success stories.
- Ready to start? Get a free assessment and quote.
International customers are always welcome. Post your device to us from anywhere.