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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

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Rating: 5
Jeremy Shellim

Quick fast and efficient. Expensive but they are the data experts and I reckon if they can’t recover your data, no one can

Rating: 5
Kane Mcervale

My company was recently unfortunate enough to have one of our hard disks fail. Unfortunately, this caused our back up drive to corrupt also, and the result was a loss of months of work. Mark and the team at PAYAM successfully retrieved ALL of our precious data, and provided top-notch service along the way. I was thrilled (and relieved) with the result. Thanks for your patience and attention to detail guys

Rating: 5
Alex Giangrasso

Recovered data from my water damaged (destroyed) Samsung Galaxy S6 3 weeks after the damage occurred. Amazing service

Rating: 5
Daniel Rossi

Very happy with the work performed, all data was retrieved and able to be accessed and copied to the new drive.

The team was very friendly and willing to provide solutions that could meet my requirements and also advised of any potential costs that can occur depending upon the findings.

The process throughout was simple which was good for a task involving data that contained so much sentimental value.

Rating: 5
Julio G.

We recently had both our Primary and backup data storage devices dine in the same week, Payam were quick, professional, communicated clearly and stuck to time frames, couldn’t have had a better experience.

Rating: 5
Emjay P.

My experience with Payam Data Recovery was Fantastic!!!! I dropped my iphone a few weeks ago and all data was gone. Brought iphone to Payam and got a call after a few hours saying it’s ready to be picked up. I was very happy!

Rating: 5
Tania Pickering

“I was really happy. I will recommend you guys!

Rating: 5
Grahame

I was overseas and away from my backup when the hard disk failed. The local ‘experts’ were unable to restore any data at all – and wasted much time – and had no idea what they were doing. On returning home, Payam was able to recover all of the data for me, and provided prompt and efficient service while doing so, at the stated price without any mucking around.

Rating: 5
Name withheld

I had ten years worth of family photos, videos, music and general documents on my computer when I recently upgraded.  I had done the right thing and backed all of my files onto an external HDD and then formatted the old drive and gave it a new life as a gaming machine for the kids.  Unfortunately, I plugged the wrong power supply into the external HDD as I went to transfer all the files onto my new PC.  I knew straight away there was something wrong, as the LED didn’t come on and there was that horrible smell of burning circuits.  I had also bought a NAS with the new computer, so I pulled the external HDD apart and hoped to install the drive into the NAS and recover the data myself……of course that didn’t work. I rang every company on the Gold Coast and Brisbane that advertised data recovery (there were alot!) but most of them didn’t recover from damaged drives, while those that did wanted to charge me thousands.  From there I expanded my search and found Payam in Sydney.  To be honest I was wary at first because they were significantly cheaper than most others, but in the end I need not have worried.  Not only did they fix the drive for the agreed price, but they called me back with progress reports….twice….without me hassling! In the end I was thoroughly impressed with their service and their prices.  I would recommend them any day, and while I don’t ever want to use their services again, I would use them above all others.

Rating: 5
Stephen Pittman

Given the nature of my requirements – family photos/personal files that weren’t time sensitive, but absolutely precious – I am very happy with the result, which was a 99.8% recovery – AWESOME!

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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