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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish - we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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ISO 5 certified laminar flow cabinet, and all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 300,000 devices recovered

Google Reviews five star badge
Rating: 5
Tee Harris

Great service. I got all the data recovered within days and the cost was acceptable. It is good that the NAS manufacturer LaCie knows their service and it is on their recommended list. It’s a good wake up call I need to do dual backups. 🙂

Rating: 5
Jane Harvey

Thank you very much for your assistance - I was very happy with your service.

Rating: 5
Hix

Recovered all my data from water damaged iPhone & damaged Laptop HDD. They wont let you down. Professional and efficient.

Rating: 5
Murray Hobson

I had a failed 2TB portable drive and required the info from it as I had not recently backed it up. I went to Payam Data Recovery who recovered all my information and installed it onto a new portable hard drive. I was kept informed during the process and everything was smooth.
I cannot recommend Payam Data Recovery strongly enough for any data recovery that you require.

Rating: 5
Jeremy Shellim

Quick fast and efficient. Expensive but they are the data experts and I reckon if they can’t recover your data, no one can

Rating: 5
Devyani Rangnekar

I was highly impressed with the prompt and efficient service provided by PAYAM. I received updates from the consultant I dealt with exactly when I was told I would. My USB flash drive stopped working and I was at risk of either losing a great deal of personal and work data, or paying exorbitant sums of money in order to recover it. In comparison to a lot of other quotes that I got PAYAM was reasonable and I got all my data back. I highly recommend their services.

Rating: 5
Rod Smith

I was happy to have my files retrieved. From the outset it was made clear that no guarantee of a successful outcome could be provided. I realised that I may have been wasting money committing to the attempt. Subsequently the data that was able to be retrieved was more than compensation for that which couldn’t. During the process I was kept adequately informed.

Rating: 5
Maryanne Blackman

Just wanted to say thank you for retrieving my data from a very broken USB stick. It had a lot of important information which I would have been lost without.

The whole process was easy and I really appreciated all of your help. I will definitely let others know about the service. Thank you again!

Rating: 5
Starwoman8

Everyone dreads that moment when a computer of hard disk fails and you need data recovery services. To start with, they are never cheap and you are left wondering if it will be possible to recover your precious data. I am so glad we came here and got everything back. Payam were so profession and prompt and gave great advice. Thank you!

Rating: 5
Ross Smith

Further to your email regarding the data recovery job you undertook for me, I want to say a huge thank you to everyone involved. Your persistence, skill and professionalism in recovering my data is very much appreciated. While the timeframe blew out and the effort required to recover the data proved to be much more than was expected, you billed me what you initially quoted and kept me informed throughout the process. Thank you again.

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. International customers are always welcome. The easiest way to reach us from overseas is by email at help@payam.com.au, which works in every time zone. The following article will tell you where to find the location of your iTunes Backups on your computer - https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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