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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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Strict privacy
guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Daniel Calabro

I recently lost access to my external hard drive – which cleverly had never been backed up. A lot of data was lost including hundreds of compositions I’d written over the years. My brother recommended PAYAM and I can see why. Fast, free quote, and after accepting the job was completed within a couple of days. The data was couriered back to me on a very well priced new hard drive. I highly recommend these guys, and appreciate the fast service and great communication

Rating: 5
Peter Juniper.

Your service was excellent and I couldn’t fault it. Communication, pricing and the processing timing was made very clear and reiterated a number of times. My dead mobile phone was processed surprisingly quickly and the data I wanted to retrieve was recovered.

Rating: 5
Paul Perry

Got me out of major trouble by recovering almost all my files from a failed SSD hard drive. Good communication throughout the process. Thanks you.

Rating: 5
Name withheld

My girlfriend’s hard disk got stuffed without warning and no signs at all, and it froze the computer completely. I had no idea what to do and since she was starting up her own business, she had a lot of critical files on her disk. I searched the web and came across Payam. Firstly, the website was good. They were detailed, and gave straightforward quotes. There was no hidden costs involved. Also, they had the lowest prices across a few other companies that came up in my search, which were charging $1000 and above. I rang them up. They were very professional and very friendly. I sent the hard disk in and within 4 days, I could collect the hard disk (I did provide them with a new one since the old one was completely screwed, but they do sell HDD as well) and they retrieved the data as well to my relief.  I would highly recommend Payam to anyone who is unfortunate enough to encounter HDD failures. But I would say you are in good hands when your disk comes to Payam. Staff are friendly, reliable and competent.

Rating: 5
Tori Keegan

Great service and work! Quick to respond to emails and with the recovery of my data off my hard drive. Would highly recommend and use again

Amazingly efficient, half the price of others… personalised approach.

Rating: 5
Eddy Hartnet

We thought we’d never see our photos again. We don’t regret paying the money. We should recommend Payam to others and we are pleased that the job was done very quickly too.

Rating: 5
Kerry Mordue

We were absolutely thrilled with the results from your data recovery process. You were both professional and a prompt.

You kept us informed with every step and I can’t thank you enough for the results we gained by using your team.

Rating: 5
Ian Mansell

Amazing service from start to end. My drive data was saved! Payam held onto the drive whist I was on holiday, then followed with a call to arrange suitable delivery on my return. I wish all companies were like this.

Rating: 5
David F.

Payam recovered important data from a remote research expedition when an SD card split in 2. No other data recovery service were able to recover the data and Payam persevered for months until they were successful. We are very grateful and pleased.

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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