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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Blair Harkness

Very happy with the service and result I received from the Auckland office of Payam. Very pleasant staff too. Fairly expensive, but a lot of time was involved, and I bought a new drive at a good price.

Rating: 5
Brenda Jason

A hard drive crash is very stressful, when it happened to me I called up crying and in tears. I was treated with compassion and kindness which impressed me when first calling them. I only paid $440 and got my data back in a few days after another data recovery company told me it was not recoverable and had my hard drive for months. I’m glad I tried Payam Data Recovery before giving up. I have tears of happiness now! lol

Rating: 5
Ziata Guitars

This company, Payam, is fantastic. They recovered all my data within the week and the service was impeccable. I was well informed throughout the whole process of how my job was progressing and since this was the first time I had to use this type of data recovery service this gave me peace of mind. The technician, Wes, at Payam, was very professional and his communication with me was perfect via telephone and email answering all of my questions thoroughly. I highly recommend using Payam for data recovery as my experience with this company was excellent. They turned a potential data lost nightmare into a pleasant experience, what more can you ask. Thanks guys, great job!

Rating: 5
Melanie Avion

Brilliant Service! Rescued precious data I thought was gone for ever!

Rating: 5
Say Hipson

About a year ago my younger sister passed away, and a lot of pictures of us were on a hard drive I accidentally put on wrong power supply and burn the PCB. Never really went into recovery, because why should I, is not that it was critical for me. After I lost her, I wanted to recover the images of us as young kids. The website was very clear, and their reviews substantial in my choosing to take my drive here. The team was very friendly and offered great advice. The picture I recovered are worth so much more than I payed. Thank you!

Rating: 5
Gary Reed

Once again, Payam demonstrated its technically superiority, outstandingly professionalism, and absolutely reliability.  You turn a disaster into a pleasure every time. You have earned my endorsement and strong recommendation.

Rating: 5
Albert Spickler

Excellent service and in a timely manner – i.e. straight away. I would recommend these guys to anyone and I would definitely use them again should the need aver arise again which I hope never does!

Rating: 5
Name withheld

When you first start researching data recovery it can be pretty scary. My external hard drive with 5 years worth of the whole family’s photos and backups couldn’t be read. I found Payam with a simple Google and liked both the location and testimonials. I sent some screen shots in and then gave Craig a call. Perfectly explained, no data – no charge, could give an exact quote on inspection. I took it in, gave the go-ahead and a few days later (and that was the economy service) I had an email with a list of the files recovered. I now have all of my files for about an 8th of the price of printing all the photos. The service reminded me of how great service should be. Many Thanks….

Rating: 5
Dominic - PC Dom

Not cheap but you get the quality recovery service you pay for.

Rating: 5
Noel Reyes

My wife and I were extremely happy with your service and with the results. Both staff members we dealt with were friendly and very informative. We were given an honest appraisal of the work required and even an option to suit our budget. That you were able to recover the data we wanted most made the experience all the more worthwhile.

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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