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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish - we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Rebecca Freiberg

I was very happy with the data recovery work performed!

Rating: 5
Kevin Lam

I have used Payam in the past and again more recently and it has been a very pleasant experience on all occasions.

They are great at what they do and provide efficient and friendly service.

I would definitely use them again if the need arises and highly recommend them to anyone interested in their services, you will not be disappointed.

Amazingly efficient, half the price of others… personalised approach.

Rating: 5
Delia

Dropped my iPhone in the toilet - these guys retrieved all my data in 1-2 weeks! Super happy with their service. Very helpful guys

Rating: 5
Max Joassons

Had a great experience dealing with Craig from Payam data recovery. They kept me up to date with the whole process and were very quick with there turn around. They were able to recover all my data.

Rating: 5
Elly Hurley

I recently had a need to use Payam Data Recovery as my Mac crashed partway through an update and my Time Machine Backup would not mount! It was panic stations all round - years of photo’s, emails and other data that wasn’t in Dropbox potentially erased…
Luckily I chose Payam Data Recovery to recover the data from my Time Capsule. Keith and Payam were brilliant, they were quietly confident from the outset they could get my data back, and they did. Not only did they provide me with all the data in folders I could use, they were able to get the SparseBundle onto another disk - so I effectively got all of my data back. I would highly recommend this company for any data recovery you need. They are professional and understanding of the emotional needs of someone that’s facing a potential disaster. Thank you Payam and Keith, so pleased to have found you

Rating: 5
Adina Sellin

Amazeballs! I dropped my portable drive off my bed and I called Seagate tech support desperate for a way to fix it. They told me to call Payam Data Recovery, the only company in New Zealand they authorized and recommended. I’m glad I called. They were super helpful and it worked out a lot cheaper thank I expected.

Rating: 5
Niranjan Reddy

After a new Samsung 850 Pro SSD got corrupted while I was downloading files to my Mac, Craig and Vinh in Melbourne came to the rescue and recovered 340GB worth of files that I thought I’d lost forever. It was an absolute life saver as these were critical files needed for a video job I’d just completed for an important client and the thought of a reshoot was not something I really wanted to contemplate. The knowledge and customer service was exceptional. I’d recommend Payam in a heartbeat

Rating: 5
Eric Fariss

After visiting an apple store and learning my Macbook Pro had bad sectors I researched data recovery and tried Payam. They have managed to recover every file I needed, Including more than 2000 priceless photographs. I highly recommend them.

Rating: 5
Name withheld

My external hard drive simply died, along with about 2 years worth of family photos and some work related records. Found PAYAM on the net. Was impressed by the testimonials. They recovered all of the data without a problem. Easy!! Perhaps more so, however, it is great to know PAYAM exist so that if I have similar issues in the future I am covered. Richard Andrew

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer - https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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