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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Nicole Attard

Fantastic job and service. Thank you!

Rating: 5
David Fin

Paolo was very helpful in getting ALL of my data back. A great relief. Although I had a backup I was unsure how up to date it was, so getting everything was an unexpected bonus. I was pleased that my local computer specialist admitted that he was unable to fix the problem and recommended PAYAM. It was good to be kept informed of progress. An added bonus was their service for completely destroying the ‘dead’ hard disk free of charge, if I required. I would have no hesitation in using them again or recommending them to others.

Rating: 5
Rich Jake

Highly skilled team. Excellent service culture.
Were helpful, explaining what had happened on Apple laptop. Successfully retrieved data and did this quite quickly for us.
Overall a good experience for us at a stressful time

Rating: 5
Lynette Lamont

Fantastic service – very professional, helpful and friendly … and they retrieved my data!!!

Rating: 5
Lesley Leong

Super efficient, reliable, supportive service provided to me with my data 2 TB hdd. I am very impressed with the service and support provided by Payam Data Recovery in particular Leigh and Kane. Leigh provided the best advice and support from Day 1 from dropping in my hard drive, to assessing it and giving me a response within 24 hours (with no charge). To delivering all my data back (which was so important to my business) and explaining every step of the way. I received all my data near to 100% full data and perfection within 6 business days. My hard drive had bad sectors and encryption errors. These guys are AMAZING. I went to another data recovery business prior to meeting Leigh and the team and did not get near the result I was looking for. Leigh and the team at Payam put me at ease that they are able to salvage my data and they did! Definitely recommend them to anybody who needs data recovery and please go to them first as there are no initial consultation fee and they have the best equipment to do the job in efficient time. Thanks guys! With much appreciation Lesley

Rating: 5
Name withheld

Very professional. I rang up a few different places but decided to stop at Payam first because it was quite central (North Sydney) and their price was competitive. The fact that they assured no cost if the data was not recovered was great. All data was recovered and I saved my reputation. Overall a positive experience!

Rating: 5
Name withheld

LIFE SAVER- I foolishly formatted a memory card which contained the birth and first 2 weeks of pics taken of my first born baby boy. Needless to say, I was devastated and very distraught. After a quick internet search I found PAYAM Data Recovery and all the reviews were highly positive. Craig was extremely professional and honest and within 24 hours he had recovered my precious images at a very reasonable cost. Now I can share these special moments with my son when he grows up and it’s all thanks to the know-how of PAYAM. I would highly recommend them in any circumstance where their services may be required. Thanks Craig and if I could add any more stars to this rating I would…

They recovered years of irreplaceable family memories from a drowned iPhone.

Rating: 5
Troy

You get told and told everyday you should back up! yeah yeah my computers fine it wont happen to me. WRONG!!!! 6 years of family photos videos 1000’s mp3, 100’s emails, word docs etc all gone. The guys at Payam were amazingly confident they could get most of it back and they did and then some. Thank You Payam

Rating: 5
Uday Shivamurthy

Losing data you thought was on an external HDD = bad

Dealing with the fact that you may never get your data back = worse

Dealing with Payam = PRICELESS!!

These guys are the best in the trade.  They are extra-courteous, sincere, honest and best of all they provide TOP value for money. I lost data on a 1TB external disk drive that had two 500GB disks in it.  I didn’t realise the product had hardware RAID, like an idiot I did not enable it and simply backed up data with no RAID!!!

Payam, recovered **all** my data, could not be happier – thanks a lot Payam

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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