Skip to content

iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
Dotted arrow icon highlighting key data recovery info at Payam.
iTunes backup data recovery at Payam
We can help!
Dotted arrow icon highlighting key data recovery info at Payam.

Free Assessment
and Quote

A tick in circle icon for successful data recovery at Payam.

High Success
Rate

Success rate clipboard icon Payam Data Recovery

Strict privacy
guaranteed

Shield and padlock icon for confidential data recovery at Payam

Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

Man with clock and laptop icon for fast data recovery at Payam.

We will try harder than anybody else to get your data back!

Microscope icon for advanced electronics data recovery at Payam.

Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

Cracked mobile phone icon for data recovery at Payam.

Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

Ideas icon for Payam Data Recovery Australia

We use technology and equipment that your local computer repair shop or IT technician won’t have.

Man with rocket icon for persistent data recovery at Payam

We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Kalvin Dever

We recently had a disk turn faulty in our 4 Tb striped raid storage.   Consequently, we faced loosing all the data, some of which was irreplaceable.  I found Payam after a Google search and some phone calls to other storage recovery service providers.  Payam was the only one who understood the importance of the data to us.  I sent the whole device to him and could not be happier with the service.  It was fantastic.  He gave me a quote with different options including timeframes from which I could choose – and then he met them.  I guess the ultimate endorsement is that I have sent a second disk with faulty heads to Payam to have the data recovered.   If you need data recovered and customer service is important to you then give Payam a call.

Rating: 5
Name withheld

got all our business’ data back – yay! can’t ask for more than that.

Rating: 5
Sam Krix

wow!

Rating: 5
David Fin

Paolo was very helpful in getting ALL of my data back. A great relief. Although I had a backup I was unsure how up to date it was, so getting everything was an unexpected bonus. I was pleased that my local computer specialist admitted that he was unable to fix the problem and recommended PAYAM. It was good to be kept informed of progress. An added bonus was their service for completely destroying the ‘dead’ hard disk free of charge, if I required. I would have no hesitation in using them again or recommending them to others.

Rating: 5
Jayne McCabe

I cannot rate the service provided by Payam Data Recovery highly enough! I have done a few big things in my life, such as getting married and building a house where you would reasonably expect to receive great service, but this exceeded even those!!! Payam are very transparent and upfront about the service they provide and so you can rest assured that they will do everything to get your data back. The emails I received along the way were both regular – so I never had to wonder what was going on – and they addressed every question before I had even thought of it. The shipping and payment process is simple and hassle free. This is a good, honest Australian company and the best at what they do. Thank you Payam for recovering my memories!

Rating: 5
Jason Whitehead

Very prompt professional and courteous service. Highly recommend!

Incredible service, fast and affordable. They even showed me proof before I paid.

Rating: 5
Paul Lock

Payam recovered lost information without any fuss, the staff were efficient and professional and kept me informed as to total cost and progress. I would recommend Payam to as the data recover solution to any of my friends and colleagues.

Rating: 5
Jen H

Thanks Payam you saved all my photos and music from the last 16 years. So grateful for your service as I was very upset at the thought of losing these memories. Always backup your backup

Rating: 5
Dieter Jansen

A while back I had a PC which had a power supply failure that took out the motherboard, all adapters and all three hard drives. Payam took a look at the drives and indicated that with board-level repairs there was a good chance that all the data would be recovered and this is exactly what happened.

The data on the drives was useful but I didn’t need it urgently so I took the economy service option.

Payam kept in touch regularly and all data was returned on a drive I supplied.

Very pleased with the service.

The cost of the service i s not trivial so I guess you have to weigh up the cost of the work with the value of the data and the likelihood of recovery but in my case the recovered data was worth much more to me than the cost of recovering it so I’m very happy.

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
Back To Top