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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 300,000 devices.
stopped working?
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We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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Strict privacy
guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish: we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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ISO 5 certified laminar flow cabinet, and all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 300,000 devices recovered

Google Reviews five star badge
Rating: 5
Chris

Thanks payam , for your amazing recovery . I can’t believe that data could be recovered in less than 48 hours .
From the beginning of time during the submission of my Harddrive, you guys showed complete100% customer service . Thankyou to your team.

Rating: 5
Brett Vincent

We are a small computer sales and repairs shop, which uses Payam to recover data from our customers hard drives when our tools and systems cannot. Their service is professional, and the thing I really like is that they kept me informed at all stages of the recovery. Best in class service.”
Interbit Computing - November 2017

“GREAT WORK SAVED MY BUSINESS THE STICKER SHED”

Rating: 5
Hui T

Payam Data Recovery at North Syd is great. Very professional and friendly service and price is low. Appreciate that they ring to get permission before they take the next step. They take the cheapest option possible. Would highly recommend them to anyone who seek to recover lost data.

Rating: 5
Paul Barber

I would highly recommend Payam to anyone that has had a hard drive fail. It was the worst feeling when it happened but the guys sorted it out with no fuss. Above all else I appreciated not being taken for a ride to get priceless family videos back.

Rating: 5
Holly McNamara

After a trip to Italy for my 1st overseas holiday my CF memory card suddenly stopped working. Payam got over 4000 of my photos back for me after the manufacturer’s tech support told me nobody could help and to buy a new one. I’m so happy they could help! Thank you so much!

Rating: 5
Justin

I would like to thank PAYAM Data Recovery and in particular Craig Nevans for the recent work they completed on my Dell XPS. Whilst Dell were happy to replace the faulty hard drive they couldn’t recover my data.  Payam was great in a number of areas. They kept me up to date via email and phone calls as the project progressed.  They were attentive as to what was required to be fixed - what data was important and what was not. Their follow up service after the job was completed was greatly appreciated.  The general advice received was also invaluable. The outcome was that all data could be recovered.  An excellent result.

Rating: 5
Claire Sterling

Highly recommended. Their service is excellent. They were able to recover all of the ‘lost’ data and on top of that they were able to do it in a very fast timeframe. Thank you so much and we would highly recommend your services.

Rating: 5
Larry Gray

I had 8 corrupted Vmdk files for our company Vmware server that crashed. Vmware tech support and another data recovery company could not help us. Payam data recovery extracted the contents of the files in 1 day using their urgent service. It was worth it - 200 staff are back to work now! Thank you so much, you saved my bacon!

Rating: 5
Pauline Chegg

Payam is an excellent service for recovery of data with damaged devices. The staff are professional and service is prompt . The establishment Is geared to customer satisfaction

Rating: 5
Seaneen

Payam’s service was wonderful, I thought I had lost all my backup but they came to my rescue.

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. International customers are always welcome. The easiest way to reach us from overseas is by email at help@payam.com.au, which works in every time zone. The following article will tell you where to find the location of your iTunes Backups on your computer - https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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