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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Free Assessment
and Quote

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High Success
Rate

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Strict privacy
guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Ash Sydney

I was devastated when my local computer shop told me they could not recover the contents of my USB. It had picked up a virus the one and only time I had used it while travelling overseas and I was told I had lost all of the precious holiday photos that were on there.

A friend recommended I try and take the USB to someone who specialises in data recovery and that is the best advice I have ever taken! Paolo rang me within 24 hours of receiving my USB to tell me the good news. I could not believe he had saved them all, and for such a good price!

The professionalism and quality of service they provide is fantastic. I would recommend them as the first point of call to anyone who is serious about recovering their data.

Rating: 5
Alan O

My digital camera packed up while on a recent overseas holiday and I could not recover some 900 plus photos. I also made things worse by mistakenly re-formatting the card. Thanks to Payam Data Recovery they systematically and thoroughly retrieved 95% of my images in high resolution thereby saving many precious memories and amazing images. It cost a little but was well worth it. Thank you

Rating: 5
Hix

Recovered all my data from water damaged iPhone & damaged Laptop HDD. They wont let you down. Professional and efficient.

Rating: 5
Christina Tee

Payam did a really good job with recovering my files that were in a portable drive that was damaged. Really glad that I entrusted them to do the job!

Rating: 5
billy999

Our memory card decided to pack it in right at the end of our overseas holiday :S, so we tried an unnamed data recovery company who wanted several hundred $ just to attempt the recovery! We took it to Payam and we had the data recovered,copied to a huge 32gb usb and back to us in 3days for less than 1/2 of what the other place wanted! The service was top notch and we were even given a discount because we were told our card recovery was impossible, turned out the bad news was for another customer. They recovered as much as they possibly could with our seriously stuffed card, and the overall service was much better then I would have expected.

They were recommended by my IT department – now I recommend them to everyone.

Rating: 5
Name withheld

Very professional. I rang up a few different places but decided to stop at Payam first because it was quite central (North Sydney) and their price was competitive. The fact that they assured no cost if the data was not recovered was great. All data was recovered and I saved my reputation. Overall a positive experience!

Rating: 5
Name withheld

My company (SME) had a major server crash, which meant all of our data on both server HDD’s was corrupted or lost. We also found to our surprise and horror that our backups hadn’t been functioning properly since a previous server issue late last year- so we only had project and company data up to that point and nothing from November to March. I Googled ‘data recovery’ and went with the reviews I read. I contacted the Payam team who were very professional and efficient from the outset. They gave me a straightforward and honest assessment about the chances of recovering the data, but I always felt they would do everything possible to recover it. Thankfully they were able to recover everything for us…sigh of relief….and we have also established a new back-up policy/test process!! I would have no hesitation in recommending Payam for this service- very impressed.

Rating: 5
Kent Driver

Before dealing with your company I was under the impression that data recovery is a very expensive and troublesome experience to be avoided at all costs. I was referred to you by my IT person, who gave a good report from a previous experience of referring a customer. After receiving an outline of your services I was pleased to discover you offer a range of levels of cost v timeline, so I was able to choose something that met my needs and budget. I was then impressed with the level of service and communication throughout the process. I will not hesitate to recommend you should I come across anyone needing similar help in recovering data. Thank you.

Rating: 5
Carol S

Having decided to back up my hard drive externally “when I just get these couple of things up to date” Murphy’s Law intervened, and I was left with no access to all my business and tax information. Panic search of Google led me to Payam Data Recovery. A phone call to Craig and an explanation of what had happened left me with SOME hope, so I sent off the recalcitrant drive by express post, and waited for the prognosis with some trepidation. I need not have worried. Craig contacted me very promptly, outlined my options, and within a short time, I had new internal and external hard drives, and access to ALL my data.

I live in a very small town, and when dealing with businesses by telephone I’m accustomed to having to ring several times, be shunted from one person to the next, explain the problem several times to different people, and end up with very little if any satisfactory results, so I particularly appreciated Craig’s promptness, honesty, and the excellent service he delivered. I would have absolutely no hesitation in recommending him and his team.

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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