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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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Strict privacy
guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Amy Favreau

I couldn’t be happier with the work Payam done! I thought I had lost my photos forever and Payam data recovery brought every one of them back!

Rating: 5
Jan Burt

Thanks Craig Nevans at PAYAM Data Recovery Pty Ltd. I recently thought I had lost a lot of memories (photos) when the external hard drive I was using crashed. I thought I had backed up the photos but when I looked to find the backups I realised that they were not there. I was completely devastated, I thought I had lost the photos of grandchildren, friends, holidays. Hundreds of memories and photos that could not be replaced. I searched the web and found PAYAM in Melbourne. With my hard drive in hand, my husband, daughter and I drove to Melbourne. There at PAYAM we were greeted by the most wonderful person Craig Nevans, the customer service manager. Straight away Craig set our minds at ease, he was sympathetic,very supportive and completely understood our plight. Craig was wonderful to deal with. He didn’t promise the world or that he could recover the data, however we went back home feeling very positive. As promised Craig emailed a few days later, they could recover the data at a very affordable price. A second email followed in a few days to advise they had recovered the data and they would, if we liked, ship the recovered data back to us on a well priced new hard drive, thus avoiding another trip to Melbourne. We were ecstatic to receive this email. I have no hesitation in recommending PAYAM to anyone looking for data recovery. They are the best in their field and wonderful people. If your hard drive crashes, don’t panic contact PAYAM and talk to Craig and the team. Thanks again Craig

Rating: 5
Frederic Lai Tham

Simply the best 🙂

Rating: 5
Everything is taken

Awesome service and great people. Thanks Paolo.

Rating: 5
Anand Sandhu

Great work done on my SSD. Whole of the data recovered.

Rating: 5
Klaus H.

We use Payam to recover data for our clients. They have never failed to deliver results.

Rating: 5
Name withheld

When my 400GB Western Digital external hard drive died, I almost died with it. I had LOTS of photo’s (including irreplaceable photos from when my daughter was born (6 years ago) to now & holiday photo’s, etc..), music, movies, financial and personal documents, you name it it was on there, and I didn’t have copies of them anywhere else. I mean who backs up their back up?! I googled data recovery, and came across a number of companies that promised to try and recover my data – for an exorbitant amount (from $1500 up to around the $3000 mark). Then I saw Payam’s ad. (thank god!) They were central to where I was, and when I called them they were extremely helpful and the price was A LOT cheaper than the other quotes. I dropped into their office with my external hard drive that (Thursday) lunch hour and the technician I spoke to was wonderful. Because of his knowledge, expertise and great customer service I walked out feeling relaxed and more hopeful than what I had been that I would get all my data back. I opted for their regular service, which was meant to take quite a while, but the turnaround was only a few days and before I knew it (early the following week) I had all my data back again! and (for just a little bit extra) all my data was loaded onto a new external hard drive so I didn’t have to do it! I would DEFINITELY recommend Payam to my friends and anyone needing data recovery at a reasonable rate!

Rating: 5
Claire Ammerman

So thrilled you could get all of my baby photos back after my 2 year old dropped my Mac Book laptop on the ground. So happy I found you after my Apple guy said it was impossible. Awesome service!

Rating: 5
Amanda Brady

Thank you for your assistance with recovering my data. Your expertise and professionalism certainly got me out of a pickle! Thank you again I will definitely recommend you to anyone in need of data recovery!

Rating: 5
Janine Sabeh

The PAYAM Data recovery men are my IT hero’s! l was given a quote within 24 hours and they even took the time to explain to me all my options. After being turned down by 3 other people Paolo Bileci saved the day and did so at a very affordable price! It just goes to show that not only are these men friendly and professional they are incredibly knowledgeable.

Don’t waste your time/effort/money on anyone else PAYAM really are the best in the business!

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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