We are open! Our Christmas and New Year break is finished.
Submit a job 1300 444 800

iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
Dotted arrow icon highlighting key data recovery info at Payam.
iTunes backup data recovery at Payam
We can help!
Dotted arrow icon highlighting key data recovery info at Payam.
Start your data recovery now

Free Assessment
and Quote

A tick in circle icon for successful data recovery at Payam.

High Success
Rate

Success rate clipboard icon Payam Data Recovery

Strict privacy
guaranteed

Shield and padlock icon for confidential data recovery at Payam

Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

Man with clock and laptop icon for fast data recovery at Payam.

We will try harder than anybody else to get your data back!

Microscope icon for advanced electronics data recovery at Payam.

Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

Cracked mobile phone icon for data recovery at Payam.

Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

Ideas icon for Payam Data Recovery Australia

We use technology and equipment that your local computer repair shop or IT technician won’t have.

Man with rocket icon for persistent data recovery at Payam

We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Maria Vatos

A HUGE thank you to Paolo for recovering my severely water damaged iPhone! Also the to team at Payam for their professionalism, kindness and awesome service……so refreshing! After being told by two other technicians that there was no hope……Payam found a way!!! Paolo you must be acknowledged for your tenacious will to find a solution! I now have precious photos of my children and most recently of my newborn, which I thought I had lost forever…. Words cannot explain my gratitude and will be forever grateful!!! I highly recommend Payam Data Recovery Specialists! Amazing!!!

Thank you so much!

With Warmth

Rating: 5
Gary Phau

Super Service! The team managed to recover ALL of the data on my two hard drives which crashed simultaneously on one weekend. Some of the data was precious photos which are irreplaceable.

Was kept up to date on what was happening and the data was recovered within the timeframe promised. The cost was very reasonable and I’m happy with every part of the process. Well done to Mark and Craig for your excellent service and professionalism – I can and will definitely be recommending your services!

Rating: 5
Tony Peters

Our internal IT team could not recover the data from my hard drive and mentioned you guys as someone who might be able to help out.

You did a great job and on time.

Rating: 5
Alexandra Brescia

Coming back from a holiday where I dropped my Iphone 4 with all vacation pics into a pond, I came back and took my phone to PAYAM Data Recovery. Paolo Bileci from Payam was great and told me what needed to be done to retrieve lost data and it was, very quickly as well! Highly recommend this place to everyone!

Rating: 5
Sheryl Moore

Fantastic! Great help!! Friendly service, recover 90% data back, enable our company get back to normal in a short period of time.

Rating: 5
Harpreet

My laptop had crashed and I had all my uni data in the hard drive. I didn’t want to lose this important data and I found Payam. Great service, friendly staff which is well technically informed. My data was saved and the price I paid was also reasonable. Thanks to Payam for the help.

Rating: 5
Venessa

I had my laptop stolen and recovered by Police. When I opened it everything has been wiped out. I had a very important manuscript that I hadn’t saved anywhere together with photos of my girls. Someone recommended Payam and told me they were the best. The moment I met Samantha and how she explained in simple words what had happened I knew I was in the right hands. Payam did an amazing job and I was in tears when I found out that they could recover what i was looking for. And above all is the professionalism and human touch of Samantha. I highly recommend it. Thanks PAYAM

Rating: 5
Colin Higginson

Very pleased with your service. Got us out of a potential huge mess.

Rating: 5
Tony Peters

Our internal IT team could not recover the data from my hard drive and mentioned you guys as someone who might be able to help out. You did a great job and on time.

Rating: 5
Massimo Papa

Payam data recovery has saved my business. I went overseas and when I got back my Nas double hard drives were not working anymore, both of them. I took the hard drives, still in warranty, to the shop where I bought them, but they told me that they could not do anything, than I found Payam data recovery in Perth. In only 3 days I got all my data back up and the staff gave me tips on what to do to prevent it from happening again. Since than I have recommended them to some of my friends and they always came back very happy.

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
Back To Top