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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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Strict privacy
guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

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Highly recommended by Apple store staff, and now I see why.

Rating: 5
Brad Cann

Friendly staff, perfect services. My 500GB hdd has MBR corrupted and I tried couple of recovery software but unsuccessful. I brought it to Payam Data Recovery with very little hope but they help me to recover everything. I would recommend this service to my friends.

Rating: 5
Wendy (surname withheld)

I was extremely happy with the work you did for me. Your prompt service and communications about what you were doing were excellent. You saved all my photos,Thank you.

Very fair pricing for such an advanced technical service.

Rating: 5
Jamee Hardey

Excellent service! I had an awful time with an Apple authorised repairer basically telling me my laptop was toast and it would cost $3,000 to recover my data. I went to Payam Data Recovery as I knew there wasn’t anything physically wrong with my laptop, it was just stuck on an update loop. The team was so professional, set my mind at ease and thankfully recovered all my data, popped it onto a hard drive and delivered everything back to my door (and cost a 10th of what the authorised repairer said it would cost me). I dropped it off on a Tuesday and had my laptop back in my hands the following Wednesday, along with irreplaceable university work, photos and other data. A wipe of the laptop and I am back to getting my work done.
Thank you again! Your professionalism and service during a really stressful period was next to none.

Rating: 5
Russell Lunney

Completely happy 🙂

Rating: 5
Jennifer Baxa

Wow! You saved 10 years of my kids photos from birth to school. I was devastated. After calling Western Digital support they told me to give you a call. I’m glad I did. Awesome service.

Rating: 5
Klaus Hooper

I recently moved states and regrettably I didn’t backup my HDD, thankfully Payam was around to recover what I thought was lost, double thumbs up for sure and if I ever have the trouble again I’ll be back for the excellent service and great people at Payam Brisbane!

Rating: 5
Ceasar Levine

My hard drive fell off a desk last week. After talking to 2 other data recovery labs – Payam was the most helpful on the phone. They were the only company who gave me a fixed price and were recommended by Western Digital in New Zealand.

Rating: 5
Jane Harvey

Thank you very much for your assistance – I was very happy with your service.

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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