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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Free Assessment
and Quote

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High Success
Rate

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Strict privacy
guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

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Rating: 5
Aziza Ibrahim

Really appreciated the work you did for me and recovering the data on the hard drive.

It contained photos of the first two years of my son’s life and with no other copies and backups of these at the time (I’ve since learnt my lesson) I was grateful for your service and success in recovery most of these precious memory.

Greatly appreciated and highly recommended.

Rating: 5
Stanley Campbell

My experience with Payam was extremely satisfying. The service provided by the staff at Payam from my initial email inquiry and throughout the process was highly professional and exceeded my expectations of service. Staff responded too promptly to emails and returning phone calls, regularly provided feedback regarding progress of my data recovery and bent over backwards to assist me when I collected my recovered data and answered all my questions in layman’s terms. Thank you to all.

Rating: 5
Leon Silver

I was very happy with your work. You were fast, efficient and good value. I will certainly use you next time.

Rating: 5
Caryn C.

Lost photos of a holiday broke my daughter’s heart. I formatted the picture card thinking the photos were on her computer. I was given Payam’s number and Kevin retrieved the photos. Kevin was so professional and caring. Thank you so much.

Rating: 5
Jayne McCabe

I cannot rate the service provided by Payam Data Recovery highly enough! I have done a few big things in my life, such as getting married and building a house where you would reasonably expect to receive great service, but this exceeded even those!!! Payam are very transparent and upfront about the service they provide and so you can rest assured that they will do everything to get your data back. The emails I received along the way were both regular – so I never had to wonder what was going on – and they addressed every question before I had even thought of it. The shipping and payment process is simple and hassle free. This is a good, honest Australian company and the best at what they do

Rating: 5
Jill Natasi

I was told “external hard drive devices can easily get corrupted – especially if the hard drive is not ejected correctly” – but, in error, I did this and sure enough my external drive device died!! I went to Apple store where I purchased the device. They said “Sorry, bad luck, the data is corrupted, nothing can be done about it” I was desperate. I investigated Sydney Seagate service center and I tracked down Payam data recovery at North Sydney. I took my device there and within a couple of weeks and after paying a very reasonable cost, all my data had been recovered. Wow!! They achieved the impossible and at every step of the way, they were enormously understanding of my distress and enormously helpful in getting back to being fully operational. Thank you to all at Payam!

Rating: 5
Gary Reed

Once again, Payam demonstrated its technically superiority, outstandingly professionalism, and absolutely reliability.  You turn a disaster into a pleasure every time. You have earned my endorsement and strong recommendation.

Rating: 5
Bruce Poon

Thanks for your help. It had been done in a professional manner, quick &fast ! My customer was extremely happy as he got back all the data he wanted.

Rating: 5
Julian Tullier

I’m extremely happy with Payam’s service and support. Whilst I picked the cheapest/slowest option, my data was recovered in a very short period of time and certainly exceeded my expectations.

Rating: 5
Nicola Smith

After putting the recovery of data (mostly photos) from my dead Mac off for way too long in the too hard basket, it was a relief and pleasant surprise at how easy and quickly it all happened once I went to Payam. Something I’d put off for 3 years was resolved within 2 weeks! They saved my data and were quick, professional and great at keeping me informed.

I only wish I’d gone to them earlier.

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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