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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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Strict privacy
guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

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Rating: 5
Everything is taken

Awesome service and great people. Thanks Paolo.

Rating: 5
Dave Romney

Splendid service, recovered a difficult hardware issue for a reasonable price.

Rating: 5
Venessa

I had my laptop stolen and recovered by Police. When I opened it everything has been wiped out. I had a very important manuscript that I hadn’t saved anywhere together with photos of my girls. Someone recommended Payam and told me they were the best. The moment I met Samantha and how she explained in simple words what had happened I knew I was in the right hands. Payam did an amazing job and I was in tears when I found out that they could recover what i was looking for. And above all is the professionalism and human touch of Samantha. I highly recommend it. Thanks PAYAM

Rating: 5
Justin N

Scott and the Payam team managed to revive and restore a completely non-functioning MacBook that Apple had suggested was irretrievable. The service was incredibly fast, efficient and at a surprisingly good price. We have used other data retrieval services previously with poor results and excessive charges, I won’t use anyone but Payam moving forward!

Rating: 5
Name withheld

THANK YOU PAYAM!!!! Our hard drive decided to crash without warning and we stood to lose 3 months worth of MYOB plus all our photos, music and personal documents. I called Payam and from start to finish they were awesome. Great customer service, a really quick process and all for a reasonable price. I called other data recovery businesses but their prices and customer service didn’t stack up to Payam. I totally recommend Payam Data Recovery. THANKS AGAIN!!! You turned a very stressful situation into a manageable one 🙂

Rating: 5
Gaynor Macdonald

Payam recovered almost all my data from an external hard drive – after I had two hard drive crashes in one week. They tried hard but couldn’t do the same for a friend so I know how hard they work to make this happen. In both cases, they were excellent to work with, professional and courteous – how all business should be conducted.

Rating: 5
Okkaido

Hands down best place to have data recovered from your PC! Excellent service all round. Highly recommend!

Rating: 5
Lindor Jonuzi

Fantastic! Clearly explained the steps and options and then over delivered. Don’t waste your time (and money) with anyone else.

Rating: 5
Jill Natasi

I was told “external hard drive devices can easily get corrupted – especially if the hard drive is not ejected correctly” – but, in error, I did this and sure enough my external drive device died!! I went to Apple store where I purchased the device. They said “Sorry, bad luck, the data is corrupted, nothing can be done about it” I was desperate. I investigated Sydney Seagate service center and I tracked down Payam data recovery at North Sydney. I took my device there and within a couple of weeks and after paying a very reasonable cost, all my data had been recovered. Wow!! They achieved the impossible and at every step of the way, they were enormously understanding of my distress and enormously helpful in getting back to being fully operational. Thank you to all at Payam!

Rating: 5
Ceasar Levine

I can only say wonderful things about my experience with Kevin at Payam. Kevin recovered all data on a USB drive – a happy ending. Thank you so much!

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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