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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Rosalie Thomas

A huge thank you to all at Payam! Your customer service was impeccable! You guys really go about and beyond. You kept me up to speed with the data recovery process with step by step emails and phone calls. I honestly cannot thank you enough!

Rating: 5
Adam Woodlock

They’ve managed to recover irreplaceable baby photos and 90% of the rest from a very damaged laptop hard drive. They remained in contact through the whole process to keep me updated, they even supplied a external hard drive at a good price mailing it to my door. Professional all the way and I would very highly recommend Payam to anyone

Rating: 5
Sean Brennan

Thought we’d lost 16 years’ worth of our family photo’s…so relieved and extremely happy Payam recovered 100% from our ‘dead’ HDD. Highly recommend Payam’s professional service, keeping us informed along the entire process.

Rating: 5
Name withheld

While our  IT guys were installing my wife’s new work system I asked them to have a look at the home PC that had been performing erratically. They took it away and I  expected to hear back about some minor problem. Instead they said the hard disk had crashed and despite all their best efforts they couldn’t fix the problem. While my wife and I have backup systems for our work PCs we had nothing similar for the home PC. This was not good news. There was a long history of home related correspondence and documents and a large collection of photos taken by our two daughters that were saved on this computer.  Our IT guys recommended Payam, so I took the hard drive over to North Sydney hoping for the best. As it turned out I was not disappointed with Payam being able to recover everything. They put it on an external drive, which is now the backup, and all ended well.

Rating: 5
Lauren Mascardi

So easy to get your device booked in, regular updates and they were able to help me out and get what I wanted off my dead Mac! Definitely recommend

Rating: 5
Doug Smith

Excellent work achieved without delay.  I thank you.

Friendly staff, clear pricing, no pressure or upselling.

Rating: 5
Debra Schroeder

Hi, I went to access some photos from my Samsung S5 and they had disappeared. There were so many of my grandchildren and I was devastated. I did some research and found Payam, and as they were in Adelaide decided to give them a go, didn’t have anything to lose and all to gain. Fabulous, Wes was great, all photos recovered and I am so very happy. Will, and have already recommended you guys to anyone who will listen

Rating: 5
Callie Smallwood

I was extremely happy with the work you completed recently! You were able to recover all my work, photos, music and everything I had asked for,  also, every staff member I encounter was very polite and helpful, I will definitely recommend Payam Data Recovery to friends and family

Rating: 5
Name withheld

Great Service, Best Price. My external hard drive stopped working which I was using to backup my work and family photos for years! I searched google for data recovery companies and Payam’s website was by far the most helpful, their services were the best priced and the location was perfect. So I rang Craig and he said to bring in the drive for assessment. After bringing it in I got a mail from Craig the same day to say what the damage was and to confirm the quote. Now that’s service, I was really impressed. Payam recovered all my data within the agreed time. You can’t ask for more than that. I would highly recommend Payam to anyone. Thanks again.

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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