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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 300,000 devices.
stopped working?
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We can help!
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Start your data recovery now

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and Quote

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish: we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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ISO 5 certified laminar flow cabinet, and all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 300,000 devices recovered

Google Reviews five star badge
Rating: 5
Pauline Chegg

Payam is an excellent service for recovery of data with damaged devices. The staff are professional and service is prompt . The establishment Is geared to customer satisfaction

Rating: 5
Mindy Cole

After dropping my iphone in water and then it not turning on or charging… I thought I had lost my thousand photos and contacts and everything else my life depended on with that phone. I sent it down to the guys at Payam and after only a few days I got the call to say all had been recovered! I am so grateful! Thanks again guys! appreciate it a lot

Rating: 5
Grace Violet Hodder

I was very happy with the level of service provided to me. I found the frequent updates of the whole process of recovery particularly useful.

Rating: 5
Charles A.

I like the way they stand by their promises they have given me. The costs have been very reasonable. I completely recommend this company to anyone who needs data restoration.

Rating: 5
Glynnis Hearn

I highly recommend Payam Data Recovery Services. Reasonable prices, very professional and clear about the process and payment required if data recovered successfully. Very, very happy to have all our data recovered. Thanks Payam Team.

Rating: 5
Jill Natasi

I was told “external hard drive devices can easily get corrupted - especially if the hard drive is not ejected correctly” - but, in error, I did this and sure enough my external drive device died!! I went to Apple store where I purchased the device. They said “Sorry, bad luck, the data is corrupted, nothing can be done about it” I was desperate. I investigated Sydney Seagate service center and I tracked down Payam data recovery at North Sydney. I took my device there and within a couple of weeks and after paying a very reasonable cost, all my data had been recovered. Wow!! They achieved the impossible and at every step of the way, they were enormously understanding of my distress and enormously helpful in getting back to being fully operational. Thank you to all at Payam!

Rating: 5
Peter Macallef

The one thing that I valued most in my business life has been Customer Service. The customer service I received from Lachlan was extremely good, I knew what was happening at all times and the retrieval of my Photos was the highest priority and successfully achieved

Rating: 5
Katherine Pearce

So impressed, not only were they able to recover all my data but they are extremely professional. For free, they quoted me a price within a day and took into account my student status. Additionally, they showed me how to access all the recovered data and called me back a week later to see if everything was alright. Don’t bother with mac medic or apple care, Payam Data Recovery is definitely the way to go!

Rating: 5
Jenny Stern

I highly recommend Payam Data Recovery. My iphone was 100% dead, I tried every possible process to wake it up and had been advised by a number of technicians that it was close to impossible to retrieve any data - Payam Data Recovery were successful. Thank you

Rating: 5
Toby Minton

They rescued my waterlogged data in no time. Great work

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. International customers are always welcome. The easiest way to reach us from overseas is by email at help@payam.com.au, which works in every time zone. The following article will tell you where to find the location of your iTunes Backups on your computer - https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.

We make paying for data recovery easy.

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Link
  • Instalments:
  • Afterpay
  • Zip
  • Klarna
  • PayPalPay in 4
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Start your data recovery nowCall: 1300 444 800