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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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Strict privacy
guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

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Rating: 5
James Bomalick

Your service were second to none and I couldn’t be happier. I hope I don’t need your services in the future, but in any case, I wouldn’t hesitate to return and to recommend to other people. Keep it up!

Rating: 5
Shane Anderson

Payam recovered 100% of some crucial footage for our film shoot that was next to impossible to reshoot for our feature film project.

Total professionalism, great pricing and superb communication, if you need data recovery services, go to these guys first!

Rating: 5
Delia

Dropped my iPhone in the toilet – these guys retrieved all my data in 1-2 weeks! Super happy with their service. Very helpful guys

Rating: 5
Geofdecan

Great service and end result using wes at Payam. Will recommend and use again if needed!

Rating: 5
Claire Sterling

Highly recommended. Their service is excellent. They were able to recover all of the ‘lost’ data and on top of that they were able to do it in a very fast timeframe. Thank you so much and we would highly recommend your services.

Rating: 5
Angus Keenan

Great customer service, and work time. When my sever crashed and looked to have lost my thousands of hours worth of work… They worked their magic and got 100% of my files back! Highly recommended! Great start to the week!!

Rating: 5
Name withheld

I recently lost important data on an external hard drive. I was referred to Payam by my IT department. They had no prior experience of them but sent me their contact details based on website information. I received prompt and kind service. I was listened to carefully, given realistic expectations of the recovery outcome and shown empathy in relation to my frustration. The parking and access facilitated the speedy service. I did not see anyone dressed like the image in the website. I experienced a highly professional service. Strongly recommend.

Rating: 5
Joelle Liger

Great job! My data was fully recovered on a 2018 MacBook Pro in 3 open days, although an Apple authorized repairer had told me it wasn’t possible. I can’t thank this company enough for the work they did, which was fast and efficient. I’m so grateful, they overdelivered!!!

Rating: 5
Kelly Andrusko

Just want to say thank you for retrieving my data from a very broken USB stick. It had a lot of important information which I would have been lost without. The whole process was easy and I really appreciated all your help. I will definitely let others know about the service. Thank you again

Rating: 5
V Kinetic

We have been using Payam’s services for the last couple of years and have always found them to be highly professional, capable and courteous. They have helped many of our customers recover data that would otherwise have been lost and at a very competitive price. We are extremely happy with their service and wouldn’t hesitate in recommending them to anyone with hard drive problems. We anticipate using Payam for all our data recovery requirements for years to come.

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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