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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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Strict privacy
guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish - we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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ISO 5 certified laminar flow cabinet, and all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 300,000 devices recovered

Google Reviews five star badge
Rating: 5
Paul Flood

Referred to Payam by Streetwise Mac Computer reseller with my HDD failure, and my crucial data with multimedia files was not backed up……. I found the Melbourne Manager Mark Gazzola very friendly, efficient and prompt in his service. Payam initially responded very quickly by email to my website query, and directed me to the St Kilda Rd Office for HDD drop-off. Phone follow-up to me was within 24 hours, and when I visited Payam’s office, the matter was solved rapidly and Mark Gazzola showed me how to access the HDD to enable restoration, all at no charge!! Mark was even pro-active in prevention by suggesting that I organise at least duplicate external HDD back-ups, with both on and off-site storage. Great advice. Highly recommended for data recovery, and thanks again Mark and Payam.

Rating: 5
Simone McDonald

Hey guys, I’m so happy and grateful for all the work you have done. I was afraid that I would have lost everything but you saved all my files. If I have any more troubles I’m definitely calling you guys.

Rating: 5
Lydia von Rönge

The service was excellent. The team at Payam Data Recovery was happy to work around my needs and requests to make it happen.

Amazingly efficient, half the price of others… personalised approach.

Rating: 5
Jessica Hoffman

Having had a near panic attack when my Lacie hard drive decided to crash and burn with unknown data on it. I was very happy when guys at Payam Data Recovery said “No worries” and recovered it all. Fantastic service, highly recommended!

Rating: 5
Maarten Tentij

Professional service and they recovered my data efficiently. I will now always backup every week. My wife recommended Payam because she also had good things to say about them. I would definitely use them again - but I hope I will not have to

Rating: 5
Sandy McManus

I was referred to PAYAM Data Recovery by my IT contact and I admit to being delighted with the service and the turnaround time that I experienced with PAYAM. We were quite frantic when we lost our data and our back-up. We have had this occur once before and with a less than satisfactory outcome provided by the previous data recovery company, I was very anxious. I spoke with Payam himself initially and then continued through the data recovery process with the professional assistance of Paolo Bileci.

Paolo was terrific. He kept me informed, he reassured me with his expert knowledge of what needed to be done. Paolo worked to my budget and gave constant, excellent customer service and feedback, throughout the experience. I collected 100% of our data and walked away with the absolute confidence that I would use PAYAM Data Recovery again if the need arose again. I can confidently recommend their services to anyone in need of data recovery experts! Thanks Paolo for turning my anxiety into a smile at an affordable price

Friendly staff, clear pricing, no pressure or upselling.

Rating: 5
Glen

Great service. Recovered entire job lost on a failed CF card with fast turnaround. Would happily recommend Payam Data Recovery services

Rating: 5
Samantha P

Very professional service. Recommended to me by Apple. Recovered all my data after a glass of soft drink was spilt across my macbook.The process was very easy and I got regular updates along the way. I have all my data back now. Very happy.

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. International customers are always welcome. The easiest way to reach us from overseas is by email at help@payam.com.au, which works in every time zone. The following article will tell you where to find the location of your iTunes Backups on your computer - https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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