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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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Strict privacy
guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Frederic Lai Tham

Simply the best 🙂

Rating: 5
Leon Ure

Payam managed to recover nearly all of my files, including non-generic formats, after the corrupted HDD was formatted and then another HDD was cloned over the top of it. I highly recommend Payam!

Rating: 5
Sarah Ashley

I can’t recommend Payam Data Recovery highly enough. They recovered most of my data from a broken memory card that was in the worst possible condition. In fact, it crumbled when I handed it to Vinh, who straight away reassured me there was hope. And to my amazement, 99% of my photos were recovered a few weeks later. So, anyone out there who is panicking, don’t stress, till you visit these guys. I also want to mention the wonderful service I received from Vinh, who called and emailed me regularly to give me up dates, as to where he and his team were at, in regards to recovering my data. Thank you so much, to Vinh, and all the wonderful staff at Payam.

Rating: 5
Tim Knaggs

Vinh & Paolo, a big thank you for recovering all my data lost when my iPhone tried to swim recently. Having no recent backup I was bereft until meeting you. I could not believe your promptness nor that I had so much data hanging in space. You are professional at Payam. Long after the cost is forgotten I have all the information crucial to my existence. Thank you. Tim

Rating: 5
Kenneth George

I have used Payam’s services for years and I have never been disappointed.

Rating: 5
Venessa

I had my laptop stolen and recovered by Police. When I opened it everything has been wiped out. I had a very important manuscript that I hadn’t saved anywhere together with photos of my girls. Someone recommended Payam and told me they were the best. The moment I met Samantha and how she explained in simple words what had happened I knew I was in the right hands. Payam did an amazing job and I was in tears when I found out that they could recover what i was looking for. And above all is the professionalism and human touch of Samantha. I highly recommend it. Thanks PAYAM

Rating: 5
Vangie Taylor

They are very honest and responsive, and the cost was very fair. I’m glad that I took my very important hard drive to them.

Rating: 5
Jia

The service is so professional. Also, they gave me back earlier than they promised. All data comes back, which saves my day

Rating: 5
Donna Bonnel

They did a great job recovering all my files. What a relief!! Very glad I found Payam. Happy Customer 🙂

Rating: 5
Kevin Lam

I have used Payam in the past and again more recently and it has been a very pleasant experience on all occasions.

They are great at what they do and provide efficient and friendly service.

I would definitely use them again if the need arises and highly recommend them to anyone interested in their services, you will not be disappointed.

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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