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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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Strict privacy
guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Pauline Chegg

Payam is an excellent service for recovery of data with damaged devices. The staff are professional and service is prompt . The establishment Is geared to customer satisfaction

Rating: 5
Eric Chen

I am happy with the overall service and definitely will use again and recommend to people who need the service.

Cured my anxiety… I received over 167,000 files back.

Rating: 5
Emma Burnard

Very professional and efficient. They recovered important data that other shops could not do

Rating: 5
Kirsty Walker

Understanding, efficient and quick service. Mark very knowledgable and was able to assist me by retrieving my ‘lost’ information from a time capsule with patience and ability. Thank you.

Rating: 5
Ceasar L.

The service I received from Payam Data Recovery was excellent. We received a quote via email within 24 hours and the repair work was quick and they managed to get all files back. Very impressed!

Rating: 5
Name withheld

I went to Payam after hearing their ad on the radio, the connection on my HDD had broken off the circuit board. They gave me a free quote and within 24 hours had told me they could help. The info I have on the drive is critical for my business and they had recovered 100% of it within a few days. I can now also get the drive replaced under warranty. Thanks very much and should I ever need to use them again I won’t hesitate.

Rating: 5
Sean G.

Communication from both Payam and Craig in Melbourne was outstanding; I was kep updated on the recovery via email, voice and text and had the data that I thought was lost back in less than a week!

Rating: 5
Name withheld

I recently lost around 850Gb of data on my external hard drive through a crash/corruption, data which consisted of both business and personal data compiled over a period of ten years. I was absolutely devastated when I thought I’d lost it all, because most of it was either irreplaceable or replaceable only through thousands of hours work sourcing it from a wide range of external and internal areas

My computer IT guy in Sydney (A Little Help Computing Services) recommended Payam Data Recovery and whilst one of our businesses is based in Sydney, I live in Melbourne, which is where the disaster occurred. I was very pleasantly surprised when he advised that Payam also had an office in Melbourne, where I met Craig Nevans

Craig was great to deal with, very personable, friendly and efficient, and I am ecstatic that Payam have been able to recover the majority of my data. I have no hesitation in wholeheartedly recommending their services!

Rating: 5
Paul Luxford

My hard drive stopped working and so I took it to Payam Data Recovery and they were able to get all my valuable photos and videos and info back without any issues. I am really happy and will never hesitate to suggest Payam to anyone.

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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