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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Free Assessment
and Quote

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High Success
Rate

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guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Jacob Rowe

Payam were extremely responsive and answered all questions promptly. During the process of retrieving our data they kept us well informed during the entire process. Delivery was fast and I would have no hesitation in recommending them to someone else. Thank you

Rating: 5
Burt Finlen

I had plenty of experience many years ago with he team, but changed between jobs since then. At my job we had a client destroy a ms surface, unfortunately they did not back up any data at all, everything that was potentially lost was business critical.
I suggested Payam and a co-worker called the Melbourne office in a frantic manner. The staff member we spoke to assured us that the service could be done, and if needed, Payam would have staff there working 24×7 to recover this data. All pricing was discussed and clear. After a bit of back and forth, somehow we ended up speaking to Payam himself, he was great! Such a passionate person to be able to answer a phone and speak directly with the customers he supports.
In the end it turns out we were able to turn the device on just long enough to get what we needed, although we didn’t end up needing the service, the entire team at Payam were still cheerful and happy to have spoken to us and be able to provide us with the best possible service. There is no one else in the business I would trust with my data! Thank you Payam and thank you to your team!

Rating: 5
Hui T

Payam Data Recovery at North Syd is great. Very professional and friendly service and price is low. Appreciate that they ring to get permission before they take the next step. They take the cheapest option possible. Would highly recommend them to anyone who seek to recover lost data.

Rating: 5
Kane Mcervale

My company was recently unfortunate enough to have one of our hard disks fail. Unfortunately, this caused our back up drive to corrupt also, and the result was a loss of months of work. Mark and the team at PAYAM successfully retrieved ALL of our precious data, and provided top-notch service along the way. I was thrilled (and relieved) with the result. Thanks for your patience and attention to detail guys

Rating: 5
Ceasar L.

The service I received from Payam Data Recovery was excellent. We received a quote via email within 24 hours and the repair work was quick and they managed to get all files back. Very impressed!

Rating: 5
James Cowan

After being quoted by a competitor almost double the price I decided to give these guys a go. Not only was I blown away by the helpful advice shown by the staff I was also relieved to hear that it was going to cost a fraction of the price original stated. These guys are the real deal! Unfortunately in this type of business there are many sharks that are eager to take advantage of people in a compromising position. I implore people to please shop around before rushing into anything and these guys for myself were by far the most helpful and best value for money. I highly recommend these people to anyone who has found themselves in the terribly difficult situation of losing valuable data.

Rating: 5
Name withheld

Ok, so get this! I was asked to take the photos of my sister in law’s wedding. I went to Port Douglas and got some beauties. I had taken special precautions by purchasing a brand new memory card of 16 gb so that nothing would go wrong. I get home with my 2000, count them 2000, photos and as I’m transferring them from the camera to the computer…. it seizes up and I get the rainbow wheel horror child. When it was all over….. GONE!!!! AAAAHHHHH. I googled “HELP lost photos need to retrieve” or something like that, and got reviews of this company. They were close, I went straight over there. I really liked the way they said straight up, $250 and if we don’t get ’em it’s no cost. Cool bananas. Do it baby. Yep. Got ’em!!! Oh Yeah! Heaven. I just wished I’d seen the special $50 voucher they have on this site and it would’ve just been two hunda. We’re talking wedding photos here. RELATIVES wedding photos. IN LAWS wedding photos. Lordy Lordy. This could’ve been like, a major feud fest. I would even say I feel a certain love towards this company. Yes. A kind of love. You know what I’m saying?

Rating: 5
Lauren Lime

After losing my photos on a trip of a lifetime, I was quoted $1700 from a local Canadian company to retrieve my photos due to the complicated nature of my data loss problem. Devastated, I thought my photos were lost forever. After what seemed like endless searches, I heard about Payam through an online blog and sent my broken SD card across the ocean in hopes that they could recover my memories. I chose to pursue the economy service for $300 and immediately began communication with Payam. They were able to recover my photos and have them returned to me in less than the 30 day limit and at the fraction of the cost back home. I would highly recommend this company to anybody looking to salvage photos from a damaged SD card.

Rating: 5
Johann Kelaart

Our hard drive went to sleep one day and low and behold we had no back-up. I took the drive to a local IT shop who advised the hard drive was corrupted and he did not have the technology to recover. Without hesitation he said he was confident Mark from Payam was required. Payam were so professional in their clear communication, likelihood of success and keeping me informed all the way. It took a solid 3 weeks but in the end all data was recovered. We are so grateful for this professional service and the care taken to recover all data from a seemingly dead drive. I am not a technical person, but I know it was a difficult job, but well worth the wait. Thank you, thank you, thank you. I would not hesitate to recommend Mark at Payam, but the first recommendation is – BACK UP YOUR DATA!!!

Rating: 5
Matthew Cooley

When a SSD Hard Drive fails it is always a concern about whether data will be recoverable or not – luckily Payam were able to get all of our required files back off the drive, and at a very good price. Communication along the way was spot on also, would definitely recommend them!

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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