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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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Strict privacy
guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Magdalena Lapcevic

My 1T external hard drive failed while I was backing up!  There were over 25 jobs in there, the hard drive was not working … I was in a panic in my clients needed there images for an upcoming publication!!!  Thank goodness for these guys!! Superb team who found all the data and in record time!  HIGHLY RECOMMENDED!!!

Rating: 5
Steve G

The guys at Payam know their stuff. They were able to recover crucial data from a damaged usb drive in less than 4 hours

Rating: 5
Name withheld

Payam Data Recovery performed an outstanding job they in recovering data from our damaged disk drive. As an organisation, I can say that we were impressed with the speed with which their team responded to our request and the courtesy and consideration extended to our staff. I was particularly impressed with the follow up contact, we received following the data recovery and the offers of assistance, should we need it. It is not often that I encounter an organisation which lives up to the claims made on its web site, but I am happy to say that, in my experience, Payam Data Recovery meets or exceeds all of the representations made on its web site. As a result of the way our incident was handled, I have recommended this organisation to other businesses we deal with and provided them with contact details. I can not think of a higher recommendation.

Rating: 5
Peter Juniper.

Your service was excellent and I couldn’t fault it. Communication, pricing and the processing timing was made very clear and reiterated a number of times. My dead mobile phone was processed surprisingly quickly and the data I wanted to retrieve was recovered.

Rating: 5
Murray Hobson

I had a failed 2TB portable drive and required the info from it as I had not recently backed it up. I went to Payam Data Recovery who recovered all my information and installed it onto a new portable hard drive. I was kept informed during the process and everything was smooth.
I cannot recommend Payam Data Recovery strongly enough for any data recovery that you require.

Rating: 5
Marlon Simmons

The North Sydney branch retrieved some valuable data that was extremely important from a CF card. It was a hardware/circuit issue so I Got told 3 quotes and depending on the problem it would be anywhere between $220 – $700+

I was ready for worst case scenario and wouldn’t have know any better so they could have said $700+ and u would have paid no questions but they were honest and told me it was a minor hardware issue and charged the minimum $220.

In addition from ongoing correspondence via phone and email, what really impressed me was their honestly and genuinely wanting to help.

Would definitely go back (fingers crossed I won’t need to) but it’s got to know there are pro’s out there who can help in a what seems like a useless situation.

Rating: 5
Seaneen

Payam’s service was wonderful, I thought I had lost all my backup but they came to my rescue.

Rating: 5
Ook Tong

Because of this company, I was able to retrieve priceless videos & photos from my iPhone 5S, which was damaged from salt water contact. I took it to them several months after the water incident and they were still able to recover everything. Their service was top notch and I’d highly recommend their service!

Rating: 5
Marcos J.

We contacted Payam data recovery recently following our hard drive crashing. Everything that was quoted was accomplished and we were impressed with their professional customer service. 5 stars!!

Rating: 5
Heather Donovan

Was really thrilled that Payam were able to recover all my data from my broken hard drive. This was done in a really timely manner and I would recommend this company to everyone who was in the same dilemma. Would most definitely use them again.

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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