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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish - we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 300,000 devices recovered

Google Reviews five star badge
Rating: 5
Julio G.

We recently had both our Primary and backup data storage devices dine in the same week, Payam were quick, professional, communicated clearly and stuck to time frames, couldn’t have had a better experience.

Rating: 5
Penelope Harmon

Payam provided an amazing service. My hard drive had some extremely important documents on there which had not been backed up recently and it would be very stressful if I lost them. They kept me informed throughout the process, and in the end recovered all of the data I needed. They were very professional and did an amazing job. Thanks Payam!

Rating: 5
May Lee

Excellent service! Very happy with the results. I particularly appreciated the quick 24 hr turnaround on giving me an estimate.

Rating: 5
Cavern S

Craig Nevans from PAYAM data recovery I own a recording studio and have had success with PAYAM,i recommend any commercial recording studios, musicians with home studios, Multimedia business etc to use the service PAYAM data recovery in the result of a system failure. Thankyou Craig for restoring my files and preventing my business from incurring a great loss. Regards Mark Belcastro

Rating: 5
Matthew Scowcroft

We were very happy. The quote for the work was realistic and it was done in the timeframe estimated. We have all our data and we’re happy with the results.

Rating: 5
Matthew Van Zijl

My external hard drive fell off a desk and started clicking. 3 computer shops could not help. Payam Data Recovery gave me a quote in a few hours, and fixed it in 1/2 the time they quoted me. Excellent customer service! I was impressed and best of all, I got my honeymoon photos back.

Rating: 5
Andrew Stewart

After going to other places had a great experience with this company and got regular updates on what was happening and also got all the data back which is fabulous

Rating: 5
Cherrilyne

The work was professional, reliable and friendly and kept in touch step by step Would recommend this company to anyone, also you can negotiate payment plans to suit your budget

Rating: 5
Name withheld

Many thanks for retrieving all photos deleted from an external hard drive. Your staff were calm and efficient in the face of great angst and retrieved a lifetime of memories. Thank you so much!

Rating: 5
Pauline Chegg

Payam is an excellent service for recovery of data with damaged devices. The staff are professional and service is prompt . The establishment Is geared to customer satisfaction

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer - https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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