Skip to content

iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
Dotted arrow icon highlighting key data recovery info at Payam.
iTunes backup data recovery at Payam
We can help!
Dotted arrow icon highlighting key data recovery info at Payam.

Free Assessment
and Quote

A tick in circle icon for successful data recovery at Payam.

High Success
Rate

Success rate clipboard icon Payam Data Recovery

Strict privacy
guaranteed

Shield and padlock icon for confidential data recovery at Payam

Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

Man with clock and laptop icon for fast data recovery at Payam.

We will try harder than anybody else to get your data back!

Microscope icon for advanced electronics data recovery at Payam.

Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

Cracked mobile phone icon for data recovery at Payam.

Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

Ideas icon for Payam Data Recovery Australia

We use technology and equipment that your local computer repair shop or IT technician won’t have.

Man with rocket icon for persistent data recovery at Payam

We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Sundar Rama

We had a recent hard drive crash on a Linux Server. The data contained images from a weather station located in a remote part of Papua New Guinea for the past 18 months. Kevin and his team were most helpful in recovering the data in full, apart from the minor hiccup where our hard drive caused their PC to start smoking too ! Very professional.

Rating: 5
Gary Reed

Once again, Payam demonstrated its technically superiority, outstandingly professionalism, and absolutely reliability.  You turn a disaster into a pleasure every time. You have earned my endorsement and strong recommendation.

Rating: 5
Lesley Leong

Super efficient, reliable, supportive service provided to me with my data 2 TB hdd. I am very impressed with the service and support provided by Payam Data Recovery in particular Leigh and Kane. Leigh provided the best advice and support from Day 1 from dropping in my hard drive, to assessing it and giving me a response within 24 hours (with no charge). To delivering all my data back (which was so important to my business) and explaining every step of the way. I received all my data near to 100% full data and perfection within 6 business days. My hard drive had bad sectors and encryption errors. These guys are AMAZING. I went to another data recovery business prior to meeting Leigh and the team and did not get near the result I was looking for. Leigh and the team at Payam put me at ease that they are able to salvage my data and they did! Definitely recommend them to anybody who needs data recovery and please go to them first as there are no initial consultation fee and they have the best equipment to do the job in efficient time. Thanks guys! With much appreciation Lesley

Rating: 5
Maryanne Blackman

Just wanted to say thank you for retrieving my data from a very broken USB stick. It had a lot of important information which I would have been lost without.

The whole process was easy and I really appreciated all of your help. I will definitely let others know about the service. Thank you again!

Rating: 5
Jayne McCabe

I cannot rate the service provided by Payam Data Recovery highly enough! I have done a few big things in my life, such as getting married and building a house where you would reasonably expect to receive great service, but this exceeded even those!!! Payam are very transparent and upfront about the service they provide and so you can rest assured that they will do everything to get your data back. The emails I received along the way were both regular – so I never had to wonder what was going on – and they addressed every question before I had even thought of it. The shipping and payment process is simple and hassle free. This is a good, honest Australian company and the best at what they do

Rating: 5
impossible

I will never be able to thank PAYAM enough for the great job they did in recovering some very precious photos I had accidently deleted. They were very professional, quick and pleasant and kind enough to help me download their disc to my computer when I returned home. These Magic Men are also my heros – I just didn’t believe a recovery could be done. THANK YOU SO VERY MUCH, boys.

Rating: 5
James Cowan

After being quoted by a competitor almost double the price I decided to give these guys a go. Not only was I blown away by the helpful advice shown by the staff I was also relieved to hear that it was going to cost a fraction of the price original stated. These guys are the real deal! Unfortunately in this type of business there are many sharks that are eager to take advantage of people in a compromising position. I implore people to please shop around before rushing into anything and these guys for myself were by far the most helpful and best value for money. I highly recommend these people to anyone who has found themselves in the terribly difficult situation of losing valuable data.

Rating: 5
Talitha Maher

I am so happy with everything you guys did. I was absolutely devastated when i thought all of the photos of my kids and all of my study docs were gone. You guys were so understanding and compassionate and it was such a relief to know you would do everything you could to save my data.

I was extremely relieved to have over 99% of my data recovered. I would recommend you to anybody and will use you again if needed (fingers crossed I don’t though). Thank you so much!

Rating: 5
Justine

The team at Payam retrieved data from my very sick MAC laptop and an old hard drive (from 2003 !!!) I can’t thank them enough. I now have all my children photo’s that I thought were long gone and all the files for my business. I can’t recommend this company enough.

Rating: 5
Annie McIntosh

Very friendly very helpful successful recovery

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
Back To Top