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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 300,000 devices.
stopped working?
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We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
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guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish: we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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ISO 5 certified laminar flow cabinet, and all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 300,000 devices recovered

Google Reviews five star badge
Rating: 5
Sheryl J.

My hard drive packed up. Found Payam by recommendation from friends. They did a great job of recovering all my data. Good reminder to me to backup my stuff on a regular basis. I would highly recommend them!

Rating: 5
Jayne McCabe

I cannot rate the service provided by Payam Data Recovery highly enough! I have done a few big things in my life, such as getting married and building a house where you would reasonably expect to receive great service, but this exceeded even those!!! Payam are very transparent and upfront about the service they provide and so you can rest assured that they will do everything to get your data back. The emails I received along the way were both regular - so I never had to wonder what was going on - and they addressed every question before I had even thought of it. The shipping and payment process is simple and hassle free. This is a good, honest Australian company and the best at what they do

Rating: 5
Kerry (surname withheld)

Efficient service, prompt, easy to deal with, understood customer needs, reasonable prices. Will recommend your service in the future.

Rating: 5
Sam Joseph

My wife’s boss recommended Payam to me when our small business server crashed. We lost 5 years of invoices and accounting info without any backup. I called and Wes was very helpful on the phone and when i dropped it off in the city i spoke with Gray. Everyone was really helpful and told me the costs upfront. I got everything back for less than i expected in a week. Great service from a company i hope i will never need to use again, i am backing up religiously now.

Rating: 5
Daniel Kolic

A big thank you to Payam for recovering our two hard disk drives completely. We had a server running two mirrored SCSI hard disk drives. We thought we were protected, however both hard drives failed. We tried everything we could to recover the information but had no luck. Our last option was to get the professionals at Payam to recover the data for us and they were able to do this within 24 hours. Payam constantly kept us up to date with their progress and were extremely professional. I highly recommend their services.

Rating: 5
Raven V.

I couldn’t be happier with the service I got from Payam. I saw 4 different companies before them who told me they would not be able to retrieve my lost photos. I was very distraught as I had just been on my first overseas holiday. Payam were able to get every single photo back. I would recommend them to everyone!

Rating: 5
May Lee

Excellent service! Very happy with the results. I particularly appreciated the quick 24 hr turnaround on giving me an estimate.

Rating: 5
drli

I suddenly encountered a problem with my portable HDD which became inaccessible. I have more than 500GB very important data on it. Thanks to the help from Payam Data Recovery, I finally got all my data back. This is really professional service with perfect output. I’m very satisfied.

Rating: 5
Lina Davern

I was elated to retrieve my data but more so my 37,000 photos which I had been categorising for the last 18 months..

All staff were courteous.

We dealt with Tim with our data, he did not rush us, was generous with his time and gave us suggestions.

Moral of the story, if you do not want to pay big back to retrieve your data, back up your data if you are like me or better still send it to the I cloud.

Rating: 5
Brenda Jason

A hard drive crash is very stressful, when it happened to me I called up crying and in tears. I was treated with compassion and kindness which impressed me when first calling them. I only paid $440 and got my data back in a few days after another data recovery company told me it was not recoverable and had my hard drive for months. I’m glad I tried Payam Data Recovery before giving up. I have tears of happiness now! lol

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. International customers are always welcome. The easiest way to reach us from overseas is by email at help@payam.com.au, which works in every time zone. The following article will tell you where to find the location of your iTunes Backups on your computer - https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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