Start your recovery 1300 444 800

iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 300,000 devices.
stopped working?
White dotted arrow icon on black background
iPhone screen showing iCloud, Music and App Store icons on a blue background
We can help!
White dotted arrow icon on black background
Start your data recovery now

Fixed price. Full refund if we cannot recover your data.

White circular arrow with a checkmark icon

High Success
Rate

White line icon of a clipboard checklist with a checkmark badge

Strict privacy
guaranteed

White pixelated shield and padlock icon on black background

Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish: we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used (password recovery is quoted separately).
Start your data recovery now

How much does it cost?

$450 on our Economy service or $650 on our Priority service, paid when you submit the job, plus the cost of a drive if you would like us to supply one. If we cannot recover your data, we refund the recovery fee in full.

Australia’s most trusted

Data Recovery Specialists

Red line icon of a person sitting at a laptop beside a clock

We will try harder than anybody else to get your data back!

Red line icon of a microscope

Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

Red line icon of a cracked smartphone screen

ISO 5 certified laminar flow cabinet, and all work done in our own labs.

Red line icon of a lightbulb with gears

We use technology and equipment that your local computer repair shop or IT technician won’t have.

Red line icon of a person running while holding a document

We do what others say is impossible..and we love it!

You’re in safe hands

Over 300,000 devices recovered

Google Reviews five star badge
Rating: 5
Jamee Hardey

Excellent service! I had an awful time with an Apple authorised repairer basically telling me my laptop was toast and it would cost $3,000 to recover my data. I went to Payam Data Recovery as I knew there wasn’t anything physically wrong with my laptop, it was just stuck on an update loop. The team was so professional, set my mind at ease and thankfully recovered all my data, popped it onto a hard drive and delivered everything back to my door (and cost a 10th of what the authorised repairer said it would cost me). I dropped it off on a Tuesday and had my laptop back in my hands the following Wednesday, along with irreplaceable university work, photos and other data. A wipe of the laptop and I am back to getting my work done.
Thank you again! Your professionalism and service during a really stressful period was next to none.

Rating: 5
Ross Smith

Further to your email regarding the data recovery job you undertook for me, I want to say a huge thank you to everyone involved. Your persistence, skill and professionalism in recovering my data is very much appreciated. While the timeframe blew out and the effort required to recover the data proved to be much more than was expected, you billed me what you initially quoted and kept me informed throughout the process. Thank you again.

Rating: 5
Greg Humphries

Great service retrieved photos from birth of our twins, saved my life.

Rating: 5
Ruby Langsworth

They made it look all too easy! great service!

Rating: 5
Clements Clark

Our 4 drive business storage device had been unsuccessfully backing up for over 6 months (without our knowledge). Upon a second drive failing we finally became aware of the issue. With the failure of the second drive, access to all server information was unavailable.

With six months of valuable information no longer available we put our trust and hopes in Payam Data Recovery. We invested in a quick turnaround and were not disappointed. We are now back on track with all information recovered. Thank you for saving our bacon!!!

Rating: 5
Callie Smallwood

I was extremely happy with the work you completed recently! You were able to recover all my work, photos, music and everything I had asked for,  also, every staff member I encounter was very polite and helpful, I will definitely recommend Payam Data Recovery to friends and family

Rating: 5
Patrcia Hall

I just want to thank the Payam team. You guys really took the time to recover all files from my faulty hard drive which has5 years worth of work on it. You recovered almost all of it and I couldn’t be more happy. You kept in contact and always informed me what was going to happen. You guys are amazing, service is amazing! Highly recommended. Thanks again!

Rating: 5
Claire Ammerman

So thrilled you could get all of my baby photos back after my 2 year old dropped my Mac Book laptop on the ground. So happy I found you after my Apple guy said it was impossible. Awesome service!

Rating: 5
David Joscelyne

All went extremely well with the recovery which allowed me to step right back into the position I was in before the big CRASH!

Being absolutely fearful of losing all my data, the reassurance in recovery was very satisfying. Thanks for the service.

Rating: 5
Grant Molik

The work you did was amazing and I can’t thank you enough, If it wasn’t for you guys I wouldn’t have valuable photos. Appreciate it a lot.

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. International customers are always welcome. The easiest way to reach us from overseas is by email at help@payam.com.au, which works in every time zone. The following article will tell you where to find the location of your iTunes Backups on your computer - https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
You pay the recovery fee when you submit your job. If the recovery is not successful (the critical files you list on the job form, or 95% or more of the files in the backup), we refund the recovery fee in full. A drive you bought from us is refunded only if you return it unused.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.

We make paying for data recovery easy.

  • Visa
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • Link
  • Instalments:
  • Afterpay
  • Zip
  • Klarna
  • PayPalPay in 4
Back To Top
Start your data recovery nowCall: 1300 444 800