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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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Strict privacy
guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Anthony A Malelis

I was blown away with the service and could not be happier. I would recommend to anyone!

Rating: 5
myfamily important

Excellent customer service. Reliable team. Wonderful result. Thanks

Rating: 5
Holly McNamara

After a trip to Italy for my 1st overseas holiday my CF memory card suddenly stopped working. Payam got over 4000 of my photos back for me after the manufacturer’s tech support told me nobody could help and to buy a new one. I’m so happy they could help! Thank you so much!

Rating: 5
Tim Knaggs

Vinh & Paolo, a big thank you for recovering all my data lost when my iPhone tried to swim recently. Having no recent backup I was bereft until meeting you. I could not believe your promptness nor that I had so much data hanging in space. You are professional at Payam. Long after the cost is forgotten I have all the information crucial to my existence. Thank you. Tim

Rating: 5
Liz Pemberton

I was told: “External hard drive devices can easily get corrupted – especially, if the hard drive is not ejected correctly.”– but, in error, I did this and sure enough my external drive device “DIED”!!!  I went to Apple Store where I purchased the device.

They said:  “Sorry, bad luck; the data is corrupted; nothing can be done about it.”  I was desperate. I investigated Sydney Seagate Service Centres and I tracked down Payam Data Recovery at North Sydney. I took my device there and within a couple of weeks and after paying a very reasonable cost, all my data had been recovered. Wow!!  They achieved the impossible and at every step of the way, they were enormously understanding of my distress & enormously helpful in getting back to being fully operational. Thank You to all at Payam!

Rating: 5
Wayne Harrison

Very happy and please with the result….you guys save day skin as we had heaps of photos and important documents that we could not afford to lose……a job very well done and despite the no need for urgency, it was still completed in a very short time…..

Rating: 5
Name withheld

I thought four years of work, and thousands of beloved photos, had gone down the drain when my hard drive stopped working. I contacted Payam and was immediately at ease. He is highly professional and has the knowledge and confidence to provide a realistic assessment of the situation and yet make you feel positive knowing that whatever can be done will be done. With many corrupt sectors  – Payam and his team certainly had their work cut out for them.  Payam and his team came through for me, as I’m sure he has for many many others. Thanks Payam and team! – Paul

Rating: 5
John Schaeffer

Thank you to the team of data recovery specialists at Payam. After much despair from seeking recovery services elsewhere and being told my data was unrecoverable, I sought out Payam.

Wished I’d gone there first. They were able to recover all of my irreplaceable valuable information (documents, photos, music files etc) which I thought had gone forever. Very reasonable price too. Excellent work and would definitely recommend Payam to anyone needing their valuable data recovered.

Rating: 5
V Kinetic

We have been using Payam’s services for the last couple of years and have always found them to be highly professional, capable and courteous. They have helped many of our customers recover data that would otherwise have been lost and at a very competitive price. We are extremely happy with their service and wouldn’t hesitate in recommending them to anyone with hard drive problems. We anticipate using Payam for all our data recovery requirements for years to come.

Rating: 5
Julio G.

We recently had both our Primary and backup data storage devices dine in the same week, Payam were quick, professional, communicated clearly and stuck to time frames, couldn’t have had a better experience.

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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