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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

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Rating: 5
Ameera Jade Gorman

Super friendly staff (Vinh) and turned an unpleasant task into an easy, stress-free experience. Would definitely recommend!

Rating: 5
Stewart Routledge

Your work was great and maybe the only people in Brisbane capable of doing this.

Rating: 5
Beth (surname withheld)

I am very pleased with the service and completed so quickly.I have already mentioned your service to friends.

Rating: 5
Shugri Cali

When my Intel SSD stopped working after it went to sleep one day, I Googled data recovery and Payam was the 1st to get back to me. They recovered everything for $600. Worth every cent. Easy to deal with.

Rating: 5
Ann

Great service. Recovered all my files. The process was clear and informative. Was not quite willing with the price that was initially quoted but with the discounts that were available (really helps for a student) and the outcome, money well spent.

Rating: 5
Demetriu Deckar

My WD portable hard disk died off suddenly with no hope to restore. Got referral from a friend for this company and retrieved the important data at ease. Expect the fee would be mega high – eventually fixed at a fee that is acceptable. High recommended company if you got the same problem.

Rating: 5
Stewart E.

Once the service was completed the follow up has been great and the help in getting to understand what was recovered and what was just system files was very helpful in managing the drive.

Rating: 5
Nicola Smith

After putting the recovery of data (mostly photos) from my dead Mac off for way too long in the too hard basket, it was a relief and pleasant surprise at how easy and quickly it all happened once I went to Payam. Something I’d put off for 3 years was resolved within 2 weeks! They saved my data and were quick, professional and great at keeping me informed.

I only wish I’d gone to them earlier.

Rating: 5
Kamal Mikhail

Highly professional, honest and efficient. would definitely used them again for critical data recovery if needed

Rating: 5
Emily B.

Fantastic service from start to finish. Professional, fast and friendly. Thank you for saving us a lot of time, money and heartache from lost files. Kevin, you rock!!

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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