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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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Strict privacy
guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Aaron Hare

PAYAM has again recovered my files and work history within the time frame that i needed them back. I would recommend this service to anyone who thinks that their files are lost forever. Payam’s knowledge and professional service make a distressing occurrence a walk in the park. Cheers Payam.

Rating: 5
Karl Balian

Hi, i was extremely happy, you recovered all of the videos from our MacBook and especially the one we thought we had lost, a very special and funny video of our son. Priceless!

Rating: 5
Name withheld

When you first start researching data recovery it can be pretty scary. My external hard drive with 5 years worth of the whole family’s photos and backups couldn’t be read. I found Payam with a simple Google and liked both the location and testimonials. I sent some screen shots in and then gave Craig a call. Perfectly explained, no data – no charge, could give an exact quote on inspection. I took it in, gave the go-ahead and a few days later (and that was the economy service) I had an email with a list of the files recovered. I now have all of my files for about an 8th of the price of printing all the photos. The service reminded me of how great service should be. Many Thanks….

Rating: 5
Noela Read

I was extremely happy that you were able to recover my lost data (photos). I think they are pretty much 100% all there. I never expected to see the photos again after I had let an incompetent company have first go. I wish I had found your company sooner. If I ever have another lost data situation, I know where to come and will certainly recommend your company to any friends in need. Thank you very much

Rating: 5
Brad Corey

My hard drive suddenly stopped working. Visited several recovery companies and finally found Payam. Payam did a great job and recovered all my data. They also gave me a very reasonable price. Thank Payam!

Rating: 5
Name withheld

Excellent Service – PAYAM successfully recovered 11 years of photos from my failed HD where others had failed.  Their service was professional and personable and worth every penny.

Reading the other reviews for PAYAM, I wasn’t surprised at the string of praises and 5 star ratings…

Rating: 5
Name withheld

After a water damage incident that all but destroyed my laptop, I was in a complete panic as to what to do.  I was in the middle of writing a postgraduate thesis and feared that I had lost it all, along with with all my photos, research and other various projects I had been working on for the past four years.  I was referred to Payam Data Recovery by an Apple technician, and to my absolute delight (and relief!) they were able to retrieve just about everything off my hard drive!  What is more, they were constantly in touch with me throughout the process with quotes, updates and general courtesy calls.  I’m dedicating my degree to them!  Thanks guys!

Rating: 5
Desiree Jefferson

After taking my broken iphone to two other places and being told that data was completely irretrievable, I then took it to Payam, where they were successful in retrieving all of my data! Definitely take it here first! Great service and very friendly staff. 10/10 would recommend to anyone. These guys honestly saved my life

Rating: 5
David Fin

Paolo was very helpful in getting ALL of my data back. A great relief. Although I had a backup I was unsure how up to date it was, so getting everything was an unexpected bonus. I was pleased that my local computer specialist admitted that he was unable to fix the problem and recommended PAYAM. It was good to be kept informed of progress. An added bonus was their service for completely destroying the ‘dead’ hard disk free of charge, if I required. I would have no hesitation in using them again or recommending them to others.

Rating: 5
Ceasar L.

The service I received from Payam Data Recovery was excellent. We received a quote via email within 24 hours and the repair work was quick and they managed to get all files back. Very impressed!

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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