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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Chad Jason

Payam saved seven years worth of our family photos. They extracted data where others had failed, did it in a short turnaround, offered a great price and were very positive to deal with. 100% recommend!

Rating: 5
Michael Shenton

My Laptop fell off the desk onto the floor and would not reboot and the disc was unreadable. The information on my laptop was worth many millions of dollars. I was extremely pleased that Payam was able to recover all my data when a normal computer repair company was not able to assist.

Rating: 5
Maria Vatos

A HUGE thank you to Paolo for recovering my severely water damaged iPhone! Also the to team at Payam for their professionalism, kindness and awesome service……so refreshing! After being told by two other technicians that there was no hope……Payam found a way!!! Paolo you must be acknowledged for your tenacious will to find a solution! I now have precious photos of my children and most recently of my newborn, which I thought I had lost forever…. Words cannot explain my gratitude and will be forever grateful!!! I highly recommend Payam Data Recovery Specialists! Amazing!!!

Thank you so much!

With Warmth

Rating: 5
Adam Woodlock

They’ve managed to recover irreplaceable baby photos and 90% of the rest from a very damaged laptop hard drive. They remained in contact through the whole process to keep me updated, they even supplied a external hard drive at a good price mailing it to my door. Professional all the way and I would very highly recommend Payam to anyone

Rating: 5
Elly Hurley

I recently had a need to use Payam Data Recovery as my Mac crashed partway through an update and my Time Machine Backup would not mount! It was panic stations all round – years of photo’s, emails and other data that wasn’t in Dropbox potentially erased…
Luckily I chose Payam Data Recovery to recover the data from my Time Capsule. Keith and Payam were brilliant, they were quietly confident from the outset they could get my data back, and they did. Not only did they provide me with all the data in folders I could use, they were able to get the SparseBundle onto another disk – so I effectively got all of my data back. I would highly recommend this company for any data recovery you need. They are professional and understanding of the emotional needs of someone that’s facing a potential disaster. Thank you Payam and Keith, so pleased to have found you

Rating: 5
Katherine Wall

Very happy with the service, especially as I was so stressed! Payam were able to recover everything I had lost and even got my Time Machine working again so I could restore everything back onto my computer. Thanks

Rating: 5
Ettore Siracusa

Very satisfied. Friendly and reliable service and relatively inexpensive; two other quotes were more than double what I paid for at Payam. Happy to recommend.

Rating: 5
Alan Johnson

I was very pleased (and relieved) that Payam were able to recover all the data from my ‘dead’ external hard drive. A very quick and efficient service – thank you.

Rating: 5
Wallace McGee

Your work was prompt, efficient and achieved 100% recovery. Excellent work and excellent service.

Rating: 5
Maarten Tentij

Professional service and they recovered my data efficiently. I will now always backup every week. My wife recommended Payam because she also had good things to say about them. I would definitely use them again – but I hope I will not have to

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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