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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

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Rating: 5
Anand Sandhu

Great work done on my SSD. Whole of the data recovered.

Rating: 5
Bricks Branham

Fantastic! Payam assessed the problem, recovered all the missing files within the time frame and was able to get on with life again. Great friendly service.

Rating: 5
Murray Hobson

I had a failed 2TB portable drive and required the info from it as I had not recently backed it up. I went to Payam Data Recovery who recovered all my information and installed it onto a new portable hard drive. I was kept informed during the process and everything was smooth.
I cannot recommend Payam Data Recovery strongly enough for any data recovery that you require.

Rating: 5
Name withheld

Many thanks for retrieving all photos deleted from an external hard drive. Your staff were calm and efficient in the face of great angst and retrieved a lifetime of memories. Thank you so much!

Rating: 5
Kim Kerr

I was given a 2 GB Olympus memory card purchased new on eBay. Half way through a 4 week trip to the UK, the card stopped working. When we returned home, our computer couldnt read it, so we took it to Olympus to be told it was a counterfeit card. They would have nothing to do with it. We then took it to a forensic computer specialist, who also could do nothing with the card. We came across PAYAM Data Recovery Pty Ltd when doing an internet search. I took the card to the North Sydney Office and was told I would know fairly soon if the photos were recoverable. The card was sent to the Melbourne office and Mark began working on it. He kept me informed about the progress recovering the data. It took longer than originally expected, because not only was the card a forgery, it was only 1GB, not 2 which made a difference in the recovery process. I was very impressed with Marks determination to get the photos and the fact that he would not give up. The time it took was immaterial as I just wanted my photos. I was also impressed that I would be charged a flat fee for the recovery. I would not hesitate to recommend PAYAM Data Recovery Pty Ltd to anyone who finds themselves in a similar situation. Kim Ker

Rating: 5
Aya Yamashita

I was super happy about my data recovery being done early this year. Kevin was very helpful and gave me a lot of advice. Thank you so much!

I am not tech-savvy, but they made everything clear and gave me full support.

Rating: 5
Paul Luxford

My hard drive stopped working and so I took it to Payam Data Recovery and they were able to get all my valuable photos and videos and info back without any issues. I am really happy and will never hesitate to suggest Payam to anyone.

Rating: 5
Leon Silver

I was very happy with your work. You were fast, efficient and good value. I will certainly use you next time.

Rating: 5
Steve Jones

I highly recommend this business, the people were down to earth and straightforward with me, after being quoted 2k to recover my things on my laptop and being charged $90 to hear this from Geeks2u, Payam were heaven sent! They have me a realistic price and timeframe, I could not have been happier! I would not at all hesitate recommending them to anyone, at least you know what they say to you is what they mean without taking you for a ride. Thank you so much!!

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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