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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Free Assessment
and Quote

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High Success
Rate

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guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

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Rating: 5
Lynette Lamont

Fantastic service – very professional, helpful and friendly … and they retrieved my data!!!

Rating: 5
Philip Balfour

My iPhone stopped working for no reason. Unfortunately, I had not backed it up – the phone contained photos of my twins. I was heartbroken, I thought I would never see those photos again. Payam successfully recovered my data! I will forever be grateful. Thank you so much payam

Rating: 5
Michael Crichton

I called every data recovery company in town when my laptop hard drive crashed, I spoke with the guys at Payam on the phone and he was so helpful. In person they explained everything to men and showed me their prices on their web site. Great customer service and clear upfront prices.

Rating: 5
Kevin Lam

I have used Payam in the past and again more recently and it has been a very pleasant experience on all occasions.

They are great at what they do and provide efficient and friendly service.

I would definitely use them again if the need arises and highly recommend them to anyone interested in their services, you will not be disappointed.

Rating: 5
AraKia

I dropped my hard drive and it stopped working, it had all my photos and important back ups on there, I sent it to a data recovery company who spent 3 days on it and said they could not find anything on there and that my data was gone!!! not wanting to accept this I found Payam Data recovery and sent it to them, they were able to diagnose why my drive was showing no data and bypass the encryption in a way that allowed them to get the data off they managed to save everything which was a massive relief to me and my partner! the staff where professional and courteous at all times and sensitive to the stress full situation I was in, I will forever be in debt to them for the work they did!

Rating: 5
Jamee Hardey

Excellent service! I had an awful time with an Apple authorised repairer basically telling me my laptop was toast and it would cost $3,000 to recover my data. I went to Payam Data Recovery as I knew there wasn’t anything physically wrong with my laptop, it was just stuck on an update loop. The team was so professional, set my mind at ease and thankfully recovered all my data, popped it onto a hard drive and delivered everything back to my door (and cost a 10th of what the authorised repairer said it would cost me). I dropped it off on a Tuesday and had my laptop back in my hands the following Wednesday, along with irreplaceable university work, photos and other data. A wipe of the laptop and I am back to getting my work done.
Thank you again! Your professionalism and service during a really stressful period was next to none.

Rating: 5
Tia Bates

A huge thank you to Paolo for recovering my severely water damaged iPhone! also the team at Payam was very professional, kind and awesome… so refreshing! After being told by two other technicians that there was no hope… Payam found a way!!! Paolo you must be acknowledge for your tenacious will to find a solution! I now have precious photos of my children and most recently of my newborn, which I thought I had lost forever… Words cannot explain my gratitude and will be forever grateful!! Thank you so much! with warmth

Rating: 5
Lloyd Doddridge

I was rapt with your service and the results. The recovered material is essential to my son’s university course and we were most appreciative both of the results and the reasonable cost of the service provided.

Rating: 5
johngauci2000

Very professional, helpful and effective. I would highly recommend their data retrieval service. They recovered all my data and provided very useful advice. A number of sources recommended Payam as the best in the business and now I know why.

Rating: 5
Philip Sagerine

Losing our overseas holiday photos was devastating. Finding Payam data Recovery in Brisbane, who recovered every photo, was an absolute “God send”. A million grateful thanks Guys. well Done!

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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