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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Grant Molik

The work you did was amazing and I can’t thank you enough, If it wasn’t for you guys I wouldn’t have valuable photos. Appreciate it a lot.

Rating: 5
Ian and Jan Clarke

Many thanks for your recovery work on our seized hard drive. The main point we would thank you for is that even though you had some problems finding a donor drive you kept us in the loop the whole time.

We were so happy to receive our data on the external hard drive as we had many memories of our Grand children growing up. Again, many thanks for your professional service.

Rating: 5
Sarah Ashley

I can’t recommend Payam Data Recovery highly enough. They recovered most of my data from a broken memory card that was in the worst possible condition. In fact, it crumbled when I handed it to Vinh, who straight away reassured me there was hope. And to my amazement, 99% of my photos were recovered a few weeks later. So, anyone out there who is panicking, don’t stress, till you visit these guys. I also want to mention the wonderful service I received from Vinh, who called and emailed me regularly to give me up dates, as to where he and his team were at, in regards to recovering my data. Thank you so much, to Vinh, and all the wonderful staff at Payam.

Rating: 5
Name withheld

I recently lost around 850Gb of data on my external hard drive through a crash/corruption, data which consisted of both business and personal data compiled over a period of ten years. I was absolutely devastated when I thought I’d lost it all, because most of it was either irreplaceable or replaceable only through thousands of hours work sourcing it from a wide range of external and internal areas

My computer IT guy in Sydney (A Little Help Computing Services) recommended Payam Data Recovery and whilst one of our businesses is based in Sydney, I live in Melbourne, which is where the disaster occurred. I was very pleasantly surprised when he advised that Payam also had an office in Melbourne, where I met Craig Nevans

Craig was great to deal with, very personable, friendly and efficient, and I am ecstatic that Payam have been able to recover the majority of my data. I have no hesitation in wholeheartedly recommending their services!

Rating: 5
Jye

I was very impressed with the service you offered – and in particular your communication throughout the process. You did a great job and recovered all the data from a few drives of valuable information at a price that pales in comparison to the value of the data recovered.

Rating: 5
Matthew Keith

Our business has recently started utilising the service of data recovery that Payam offers. They are a very professional unit and work seamlessly with our end users. On each occasion Payam has been able to complete full data recoveries. Thank you!

Rating: 5
Name withheld

One day I discovered that I wasn’t able to open photos and iTunes music from my external hard drive. It had corrupted. I tried a number of downloaded applications that colleagues had used to retrieve data. Unfortunately they didn’t work for me. PAYAM were close by and did a good professional job. They were able to retrieve all my lost data for me.

Rating: 5
Karl Balian

Hi, i was extremely happy, you recovered all of the videos from our MacBook and especially the one we thought we had lost, a very special and funny video of our son. Priceless!

Rating: 5
Name withheld

After my laptop suffered death by drowning I was scared that I had lost all my work files. Advertisements, stock control forms, rosters, financial records, everything was kept on there. A family member recommended PAYAM as they had done some work for him and he was very impressed. I went In and spoke the them and they had a look for me. That day I had a response that they could get my data back no problems, and for a great price. Their service was very prompt and professional with clear communication throughout the whole operation.I definitely recommend PAYAM for data recovery services and they will be the first that I turn to if it ever happens again. Thanks guys.

Rating: 5
Lee Scragg

Payam managed to retrieve all the data I required from my broken Mac book. Very relieved and very grateful. I would highly recommend. Fast, efficient service and great communication throughout. Thanks!

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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