iTunes backup file for an iPhone/iPad corrupted? We can help!

I am writing to tell you how satisfied I am with the service that you and PAYAM provided.

As you may remember, I had a WD Passport drive that had archived mail files, presentations and documents stored on it.  The drive died during a trip overseas and I was desperate to recover the information. I found your advertisement on the internet and also found some independent references on other forums and blogs as to the quality of work that PAYAM was able to provide.

Costing was visible, nothing was hidden.

From the first phone call contact, to the final pickup, PAYAM provided exemplary service and support.  Email replies were fast, and the phone support was excellent – Craig Nevans is an excellent resource and a real asset in critical situations like this where communication is vital.

At all times I knew the situation with the recovery and the process.  Despite the possibility that the information would not be able to be recovered, you were able to retrieve the documents and mail files and so I am able to maintain my archives and so avoid a significant amount of work and also heart-ache when trying to look for older information.

I would recommend PAYAM to anyone in a similar situation who needs honest, professional cost effective service and support. Thank you again.

My experience with the Payam was extremely satisfying. The service provided by the staff at Payam from my initial email enquiry and throughout the process was highly professional and exceeded my expectations of service. Staff responded promptly to emails and returning phone calls,regularly provided feedback regarding the progress of my data recovery and bent over backwards to assist me when I collected my recovered data and answered all my questions in layman’s terms. Thank you to all.

Our internal IT team could not recover the data from my hard drive and mentioned you guys as someone who might be able to help out.

You did a great job and on time.

I was extremely happy that you were able to recover my lost data (photos). I think they are pretty much 100% all there. I never expected to see the photos again after I had let an incompetent company have first go. I wish I had found your company sooner. If I ever have another lost data situation, I know where to come and will certainly recommend your company to any friends in need. Thank you very much.
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After going to other places had a great experience with this company and got regular updates on what was happening and also got all the data back which is fabulous

The best customer service I have had for years. Caring, helpful and they went the extra mile to reassure me when I was freaking out after my server crashed. RAID-5 data recovery was done faster than expected. Happy to refer you to my friends.

I am eternally grateful that Payam were able to restore almost all that was lost but especially all my family photos from years back, that was priceless.

The work was professional, reliable and friendly and kept in touch step by step Would recommend this company to anyone, also you can negotiate payment plans to suit your budget

I was told “external hard drive devices can easily get corrupted – especially if the hard drive is not ejected correctly” – but, in error, I did this and sure enough my external drive device died!! I went to Apple store where I purchased the device. They said “Sorry, bad luck, the data is corrupted, nothing can be done about it” I was desperate. I investigated Sydney Seagate service center and I tracked down Payam data recovery at North Sydney. I took my device there and within a couple of weeks and after paying a very reasonable cost, all my data had been recovered. Wow!! They achieved the impossible and at every step of the way, they were enormously understanding of my distress and enormously helpful in getting back to being fully operational. Thank you to all at Payam!

Great service and work! Quick to respond to emails and with the recovery of my data off my hard drive. Would highly recommend and use again