Submit a job 1300 444 800

iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
Dotted arrow icon highlighting key data recovery info at Payam.
iTunes backup data recovery at Payam
We can help!
Dotted arrow icon highlighting key data recovery info at Payam.
Start your data recovery now

Free Assessment
and Quote

A tick in circle icon for successful data recovery at Payam.

High Success
Rate

Success rate clipboard icon Payam Data Recovery

Strict privacy
guaranteed

Shield and padlock icon for confidential data recovery at Payam

Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

Man with clock and laptop icon for fast data recovery at Payam.

We will try harder than anybody else to get your data back!

Microscope icon for advanced electronics data recovery at Payam.

Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

Cracked mobile phone icon for data recovery at Payam.

Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

Ideas icon for Payam Data Recovery Australia

We use technology and equipment that your local computer repair shop or IT technician won’t have.

Man with rocket icon for persistent data recovery at Payam

We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
David Doley

I was completely happy with the service you provided recently in recovering data from my hard drive. All the files were accessible and in good order. Thanks again for a job well done.

Rating: 5
FMSGCA

The details for PAYAM were forwarded to me after my hard drive had crashed on my Sony Vaio workhorse. I took it to Craig at PAYAM and inside two weeks, they had found everything. It was super! It was appreciated and the money it cost, was worthwhile…..more than worthwhile. Thank you very, very much!!!

Rating: 5
Mandy Mcqueen

Couldn’t have asked for a better service, my hard drive couldn’t be read by the computer technician, he then recommended Payam. I posted in the hard drive and received a phone call to confirm they had received it, then after only a few hours I received the call to say they could recover the data and gave me a free quote, I opted for the economy service, due to moving house, and was over the moon to hear after a few days that it was successful, they then arranged for the external hard drive and my old hard drive to sent back to me by courier. I would highly recommend Payam to anyone the service was fast, professional and I was keep up to date on progress throughout. Thanks for everything.

Rating: 5
Carolyn Nankervis

Thank u Payam guys & girls!!! The successful recovery of my treasured & priceless photos was very special. Thanks soooo much.

Rating: 5
V Kinetic

We have been using Payam’s services for the last couple of years and have always found them to be highly professional, capable and courteous. They have helped many of our customers recover data that would otherwise have been lost and at a very competitive price. We are extremely happy with their service and wouldn’t hesitate in recommending them to anyone with hard drive problems. We anticipate using Payam for all our data recovery requirements for years to come.

Rating: 5
James Gilbert

I am a reseller of this company. They do free quotes and have always gotten my clients data back

Rating: 5
Merv Butterworth

My vote is that I thought your service levels were top of the class.

Rating: 5
Marlon Simmons

The North Sydney branch retrieved some valuable data that was extremely important from a CF card. It was a hardware/circuit issue so I Got told 3 quotes and depending on the problem it would be anywhere between $220 – $700+

I was ready for worst case scenario and wouldn’t have know any better so they could have said $700+ and u would have paid no questions but they were honest and told me it was a minor hardware issue and charged the minimum $220.

In addition from ongoing correspondence via phone and email, what really impressed me was their honestly and genuinely wanting to help.

Would definitely go back (fingers crossed I won’t need to) but it’s got to know there are pro’s out there who can help in a what seems like a useless situation.

Rating: 5
Amanda Scott

Couldn’t have asked for a better service, my hard drive couldn’t be read by the computer technician, he then recommended Payam.  I posted in the hard drive and received a phone call to confirm they had received it, then after only a few hours I received the call to say they could recover the data and gave me a free quote, I opted for the economy service, due to moving house, and was over the moon to hear after a few days that it was successful, they then arranged for the external hard drive and my old hard drive to sent back to me by courier. I would highly recommend Payam to anyone the service was fast, professional and I was keep up to date on progress throughout. Thanks for everything. Amanda

Rating: 5
Nicole Watson

I am very pleased with my experience. They recovered most of my data and were very friendly and communicative throughout the entire experience. I would definitely return to them in the future but for obvious reasons really hope I never have to

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
Back To Top