Submit a job 1300 444 800

iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
White dotted arrow icon on black background
iPhone screen showing iCloud, Music and App Store icons on a blue background
We can help!
White dotted arrow icon on black background
Start your data recovery now

Free Assessment
and Quote

White circular arrow with a checkmark icon

High Success
Rate

White line icon of a clipboard checklist with a checkmark badge

Strict privacy
guaranteed

White pixelated shield and padlock icon on black background

Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish - we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

Red line icon of a person sitting at a laptop beside a clock

We will try harder than anybody else to get your data back!

Red line icon of a microscope

Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

Red line icon of a cracked smartphone screen

Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

Red line icon of a lightbulb with gears

We use technology and equipment that your local computer repair shop or IT technician won’t have.

Red line icon of a person running while holding a document

We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews five star badge
Rating: 5
Colin Higginson

Very pleased with your service. Got us out of a potential huge mess.

Rating: 5
Piotr Sawi

Fantastic, professional and efficient service. I got a quote for unreadable disk data recovery the next day after delivering disk to the North Sydney Office. The disk belonged to one of my clients which came out of G5 mac and contained all the billing information of my client including outstanding accounts for over $30000 so they didn’t know who to chaise for payments. Sure you can find cheaper services in Sydney or post your hdd overseas but would/could you risk it? In my case the answer was NO so I gave it to the best data recovery people I knew - PAYAM. I was not mistaken. The disk clone would not boot in a Mac due to damage caused by hard drive failing for a period of time and trashing system files but all the accounting data I needed was recovered 100%. Client was very happy and I was very happy too. Don’t risk it. Leave it with Payam.

Rating: 5
Adam S

I am very happy with the service received from Payam. They recovered most (maybe all) the data from from failed my 500gb laptop drive, and provided the service in under 48 hrs, for under $400. Although the full service price was similar to others, I selected PAYAM as they offered a sliding payment scale, meaning that I initially didn’t have to put my hand too far in my pocket with no idea of the outcome. That is- the financial risk was lower. I found the staff helpful and polite on the phone,and at the office, and there was even a follow up call to see how I went. I have recommended PAYAM to several of my colleagues and will continue to do so. My experience was very good. When you balance the cost of recreating/assembling your work, the money was well spent. But it is still no substitute for an effective, confirmed backup. But you probably already know that otherwise you wouldn’t be reading this review!

Rating: 5
Ali Macmood

I am extremely happy with the service I received and outcome of the data recovery. In addition, your staff also recommended an appropriate Synology solution for future backups at home.

Rating: 5
Matthew Perovic

Great service and fast. High success rate on recoveries!

Rating: 5
Harry Montgomery

I would like to thanks the team at Payam Data Recovery for the help they given us. My phone was water damaged and had gone blank. The photos of my daughter’s birth were on it. Samsung said they could not help me and I got the same response from any other company I engaged. That phone has been in my car for over a year now just in case I could find someone. I was told about PDR and within a week they have extracted. the photos and they are being delivered. I can’t thank you enough. Happy wife, happy life! I will recommend you anytime I can

Rating: 5
Name withheld

THANK YOU PAYAM!!!! Our hard drive decided to crash without warning and we stood to lose 3 months worth of MYOB plus all our photos, music and personal documents. I called Payam and from start to finish they were awesome. Great customer service, a really quick process and all for a reasonable price. I called other data recovery businesses but their prices and customer service didn’t stack up to Payam. I totally recommend Payam Data Recovery. THANKS AGAIN!!! You turned a very stressful situation into a manageable one 🙂

Rating: 5
Elias Hantzis

I was extremely happy with the services provided by Payam data recovery. Expectation were set perfectly and data was recovered and received promptly.

Rating: 5
David Crofts

A very genuine company that cares about its customers. Their obligation-free quote is exactly that, obligation-free and with no hidden charges. They were able to recover all my data from my corrupt HDD at quote price and within the timeframe, whilst displaying great professionalism and prompt responses to my queries.

P.S. Shoutout to Kane from the Brisbane office for his professionalism.

Rating: 5
Max Rarates

I was so glad my data was all good once I got it back from Payam, Thank you for retrieving my data!

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer - https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
Back To Top