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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Matt Colcombe

Excellent service with a professional completion of the work. I was very grateful to have my data successfully recovered. I was kept up to date with emails and the overall communication was very good and helped me feel confident in their service. Thanks again!

Rating: 5
Ronnie Kinaadman

I stored all my photos on a 500gb external hard drive (a normal pc hard drive in an external casing). At least 2-3 years worth of personal, travel, and assignment photos. When my hard drive broke down, I thought I had lost all those precious memories and assignment work. It was powering up but just made a spinning sound and wouldn’t get recognised by my computer. I quickly jumped online and googled ‘hard drive data recovery’ and called 2 other companies before PAYAM. The other companies weren’t too helpful. Then I spoke with Craig Nevans from PAYAM over the phone. Craig was very helpful and asked me a few questions about what the hard drive was doing when I kept trying to turn it on. Craig then gave me a solution to try before bringing my hard drive in – to connect it directly to the pc as the external power supply in the casing might be faulty. He was spot on with the faulty power supply in the casing. My computer even recognised that the drive was there but the data was not readable. So I called Craig again and he suggested I bring it in for testing. When I arrived at PAYAM, the service from Craig was fantastic. He gave me a breakdown of the whole process, prices and estimate of the time it would take. I also had to be on a plane back to London in a few days. During and after the testing of my hard drive, Craig kept me up to date constantly via email and phone over the next couple of days. He was able to recover all my photos and files that were on my hard drive, all before I had to go overseas. Excellent and professional service from Craig. Thanks heaps Craig! I highly recommend PAYAM Data recovery!!

Rating: 5
Name withheld

After my laptop suffered death by drowning I was scared that I had lost all my work files. Advertisements, stock control forms, rosters, financial records, everything was kept on there. A family member recommended PAYAM as they had done some work for him and he was very impressed. I went In and spoke the them and they had a look for me. That day I had a response that they could get my data back no problems, and for a great price. Their service was very prompt and professional with clear communication throughout the whole operation.I definitely recommend PAYAM for data recovery services and they will be the first that I turn to if it ever happens again. Thanks guys.

Rating: 5
Annie McIntosh

Very friendly very helpful successful recovery

Rating: 5
May Lee

Excellent service! Very happy with the results. I particularly appreciated the quick 24 hr turnaround on giving me an estimate.

I would trust them again without hesitation – true professionals.

Rating: 5
Alex Okill

I had a burned out board on my desktop hard drive with 60Gb of data – they managed to repair the board and transfer to the data to my external drive and didn’t do anything with the old drive until had confirmed that it was safe to do so.

I opted for the “economy” service which took around 3 weeks, however that was over the Christmas period too. Great service.

Rating: 5
Seaneen

Payam’s service was wonderful, I thought I had lost all my backup but they came to my rescue.

Rating: 5
Name withheld

Thanks Payam for saving my bacon–and my budget. I didn’t really have a choice to not recover my data, and all other avenues had turned up a non-result, or a hideously expensive result. As it is, they were able to recover all my data, at a very reasonable price. The staff were fantastic too: incredibly helpful, professional, and supportive in my time of need. Love your work, Payam!

Rating: 5
Sharon Roberts

I was extremely happy with all aspects of Payam Data Recovery. From the 1st phone conversation to receiving my recovered data. Kane went above and beyond in answering all my questions, and even ran through future backup procedures and appropriate dealings with External Hard Disk Drives. Definitely a happy customer. Thanks heaps guys.

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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