Submit a job 1300 444 800

iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
Dotted arrow icon highlighting key data recovery info at Payam.
iTunes backup data recovery at Payam
We can help!
Dotted arrow icon highlighting key data recovery info at Payam.
Start your data recovery now

Free Assessment
and Quote

A tick in circle icon for successful data recovery at Payam.

High Success
Rate

Success rate clipboard icon Payam Data Recovery

Strict privacy
guaranteed

Shield and padlock icon for confidential data recovery at Payam

Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

Man with clock and laptop icon for fast data recovery at Payam.

We will try harder than anybody else to get your data back!

Microscope icon for advanced electronics data recovery at Payam.

Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

Cracked mobile phone icon for data recovery at Payam.

Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

Ideas icon for Payam Data Recovery Australia

We use technology and equipment that your local computer repair shop or IT technician won’t have.

Man with rocket icon for persistent data recovery at Payam

We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Allan Jones

I fried my hard drive by plugging in the incorrect power source. Devastated as I was I gave Payam a call and was told the price of recovery which initially shocked me, but then I started thinking if I get back the thousands of videos and tens of thousands of photos that it was definitely worth doing.

Payam staff were very professional from start to finish and when they called me to say that they had recovered 100% of my data I was over the moon. I would recommend them to anyone and told them I would write a review as I was very impressed with their service

Rating: 5
Patrcia Hall

I just want to thank the Payam team. You guys really took the time to recover all files from my faulty hard drive which has5 years worth of work on it. You recovered almost all of it and I couldn’t be more happy. You kept in contact and always informed me what was going to happen. You guys are amazing, service is amazing! Highly recommended. Thanks again!

Rating: 5
Elias Hantzis

I was extremely happy with the services provided by Payam data recovery. Expectation were set perfectly and data was recovered and received promptly.

Rating: 5
Phil Heyne

That desperate sinking feeling of your hard drive failing can spoil your whole day. Thanks to Payam within a few days I had all my data recovered and back in my new computer.

Rating: 5
Julian Tullier

I’m extremely happy with Payam’s service and support. Whilst I picked the cheapest/slowest option, my data was recovered in a very short period of time and certainly exceeded my expectations.

Rating: 5
Denis Wade

Recently I had a Netgear ready NAS bite the dust. A software glitch broke my 4x4TB RAID 5 array and I was scared to have lost the lot. Craig from Payam took on the task of virtually recreating the RAID 5 array and was 100% successful. All of my data was intact as if nothing happened. After supplying him with a 10TB drive. All data was transferred and safely recovered within a few days. I am so glad I found this company. Craig was an absolute pleasure to deal with. Kind, friendly and very professional. Thank you so much for your service and your ongoing advice. RAID is redundancy only, I now have my photos all backed up onto multiple drives and google storage cloud. I cannot thank you enough! Kind regards

Rating: 5
Vangie Taylor

They are very honest and responsive, and the cost was very fair. I’m glad that I took my very important hard drive to them.

Rating: 5
FMSGCA

The details for PAYAM were forwarded to me after my hard drive had crashed on my Sony Vaio workhorse. I took it to Craig at PAYAM and inside two weeks, they had found everything. It was super! It was appreciated and the money it cost, was worthwhile…..more than worthwhile. Thank you very, very much!!!

Rating: 5
Karen Boulton-Welc

I was devastated when my local computer shop told me they could not recover the contents of my External HDD. They could ghost it, but couldn’t get the files to open. The young fellow in the shop, after much research myself, gave me PAYAM’s web address and I contacted them in their Sydney office. (much cheaper than everyone else I contacted) They got all of my files back except 1. How good is that……. Would definitely recommend them to anyone with Drive problems!

Rating: 5
Name withheld

My RAID-5 Server crashed, 2 drives had were clicking. I sent this to 3 other data recovery companies (1 in North Sydney, 1 in Melbourne and the last was a global firm in QLD). None of them could recover the data, after 3 months i had lost all hope. I was heard an Ad for Payam Data Recovery on Radio. Their ad said ‘nothing is impossible!’. After 2 days, they recovered all of my data. I could not believe it. It cost me only $800 (the other companies quoted $2,500-$7,000 which i actually did approved all 3 quotes as i was desperate but none of them could fix the problem! I got all my MYOB accounting files, outlook pst email files and family photos back. Next time i’ll go to Payam 1st! Cheaper and better than the other companies that were just full of crap! Very friendly service, good customer service is hard to find – and their service was flawless! I am very happy, they were better, faster and cheaper than other companies. Well done. I’ll be your walking ‘word of mouth’ billboard for the rest of my life. Thank you for saving my business!

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
Back To Top