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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Claire Sterling

Highly recommended. Their service is excellent. They were able to recover all of the ‘lost’ data and on top of that they were able to do it in a very fast timeframe. Thank you so much and we would highly recommend your services.

Rating: 5
Alan Johnson

I was very pleased (and relieved) that Payam were able to recover all the data from my ‘dead’ external hard drive. A very quick and efficient service – thank you.

Rating: 5
Murray Hobson

I had a failed 2TB portable drive and required the info from it as I had not recently backed it up. I went to Payam Data Recovery who recovered all my information and installed it onto a new portable hard drive. I was kept informed during the process and everything was smooth.
I cannot recommend Payam Data Recovery strongly enough for any data recovery that you require.

Rating: 5
Josh Dalt

Highly recommend Payam Data Recovery.

Craig was professional and extremely helpful, all of my data was recovered and I was kept informed throughout the whole process.

Don’t think twice if you have a dead drive with lost information, Craig and his team will have it restored with little fuss and at a reasonable price.

Rating: 5
Jamie Bailey

Quick turnaround, knowledgeable staff

Rating: 5
FMSGCA

The details for PAYAM were forwarded to me after my hard drive had crashed on my Sony Vaio workhorse. I took it to Craig at PAYAM and inside two weeks, they had found everything. It was super! It was appreciated and the money it cost, was worthwhile…..more than worthwhile. Thank you very, very much!!!

Rating: 5
Name withheld

I found Payam on the internet after my external HDD failed and my IT support at work could not help me out. Craig was very helpful and responded very quickly to my queries. After some tests, all at no charge, Craig informed me of my options. The data I required was urgent and thanks to Payam most of my data was recovered in a timely fashion, at a reasonable price with no hidden costs. I would highly recommend Payam and their services.

Rating: 5
Marcos J.

We contacted Payam data recovery recently following our hard drive crashing. Everything that was quoted was accomplished and we were impressed with their professional customer service. 5 stars!!

Rating: 5
Name withheld

I had ten years worth of family photos, videos, music and general documents on my computer when I recently upgraded.  I had done the right thing and backed all of my files onto an external HDD and then formatted the old drive and gave it a new life as a gaming machine for the kids.  Unfortunately, I plugged the wrong power supply into the external HDD as I went to transfer all the files onto my new PC.  I knew straight away there was something wrong, as the LED didn’t come on and there was that horrible smell of burning circuits.  I had also bought a NAS with the new computer, so I pulled the external HDD apart and hoped to install the drive into the NAS and recover the data myself……of course that didn’t work. I rang every company on the Gold Coast and Brisbane that advertised data recovery (there were alot!) but most of them didn’t recover from damaged drives, while those that did wanted to charge me thousands.  From there I expanded my search and found Payam in Sydney.  To be honest I was wary at first because they were significantly cheaper than most others, but in the end I need not have worried.  Not only did they fix the drive for the agreed price, but they called me back with progress reports….twice….without me hassling! In the end I was thoroughly impressed with their service and their prices.  I would recommend them any day, and while I don’t ever want to use their services again, I would use them above all others.

Rating: 5
Gert Jordaan

After a new Samsung 850 Pro SSD got corrupted while I was downloading files to my Mac, Craig and Vinh in Melbourne came to the rescue and recovered 340GB worth of files that I thought I’d lost forever. It was an absolute lifesaver as these were critical files needed for a video job I’d just completed for an important client and the thought of a reshoot was not something I really wanted to contemplate. Their knowledge and customer service was exceptional. I’d recommend these guys in a heartbeat. Thanks once again.

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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