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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Start your data recovery now

Free Assessment
and Quote

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High Success
Rate

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Strict privacy
guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery now

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery now

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Joel P

Fantastic service. Craig was very helpful and prompt. Kept you updated along the way. Would highly recommend their services.

Rating: 5
Name withheld

THANK YOU PAYAM!!!! Our hard drive decided to crash without warning and we stood to lose 3 months worth of MYOB plus all our photos, music and personal documents. I called Payam and from start to finish they were awesome. Great customer service, a really quick process and all for a reasonable price. I called other data recovery businesses but their prices and customer service didn’t stack up to Payam. I totally recommend Payam Data Recovery. THANKS AGAIN!!! You turned a very stressful situation into a manageable one 🙂

Rating: 5
Vangie Taylor

They are very honest and responsive, and the cost was very fair. I’m glad that I took my very important hard drive to them.

Rating: 5
Matthew Scowcroft

We were very happy. The quote for the work was realistic and it was done in the timeframe estimated. We have all our data and we’re happy with the results.

Rating: 5
Simone McDonald

Hey guys, I’m so happy and grateful for all the work you have done. I was afraid that I would have lost everything but you saved all my files. If I have any more troubles I’m definitely calling you guys.

Rating: 5
Beth B

A friend in the industry recommended Payam, after my laptop had taken a tumble and sustained significant hard drive damage. Their website was really clear in terms of the process they offered and they gave great control to me in terms of whether to proceed. They retrieved 100% of my data, quicker than they had quoted, and true to budget. Everything about their service was great: response time, clarity of information, customer service interface and the result perfect!

The only company that could recover our RAID server after others failed.

Rating: 5
Tim Knaggs

Vinh & Paolo, a big thank you for recovering all my data lost when my iPhone tried to swim recently. Having no recent backup I was bereft until meeting you. I could not believe your promptness nor that I had so much data hanging in space. You are professional at Payam. Long after the cost is forgotten I have all the information crucial to my existence. Thank you. Tim

Rating: 5
Les M

If you need help to recover files or ascertain what’s wrong , here is where you go , helpful , honest , i cannot say enough , these guys can help with your dumb questions too , i had mine answered! Reasonable cost too , i had to see them a second time for a similar problem with a CF card , it was looked at on the spot and we figured out that my card reader was the problem and advice was given , no charge . The guys could run a help desk if they were not too busy , they are THE experts !!! Do not go anywhere else !!!

Rating: 5
ShaikhoonGhafoor

I’m very happy with the data recovery work done. Overall, it was a great service provided and I will definitely recommend it to others.

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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