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Some of the real life jobs we did for our clients in our Australian data recovery labs at Payam, case studies / case study showing a video and article about work we have done for our clients.

Case Studies

Case study graphic: SanDisk 128GB Bad Sectors, All Files Back
01/03/2026

SanDisk USB Flash Drive Data Recovery Case Study: IT Technician Failed, Professional Tools Succeeded

SanDisk USB Flash Drive Data Recovery Case Study Summary Client: IT support technician’s client, Perth, WA, Australia Device: SanDisk Ultra 128GB Dual Drive Go USB flash drive Problem: Drive slowing…

Case study graphic: QNAP RAID 6 5 Failing Drives, Full Recovery
01/03/2026

QNAP Server RAID 6 Data Recovery Case Study: Dead SSDs, 5 Failing Drives, Full Recovery

QNAP Server RAID 6 Data Recovery Case Study Summary Device: QNAP server with eight Seagate 10TB hard drives and four 50GB SATA SSDs Problem: After a firmware update, drives 1,…

Case study graphic: Seagate NAS 2 Bay RAID 1, All Photos Back
07/02/2026

Seagate NAS Data Recovery Case Study: Personal Cloud 2-Bay NAS Not Connecting, All Photos Recovered

Case Study Summary: Seagate NAS Data Recovery, Personal Cloud 2-Bay Client: Steven from Western Australia Device: Seagate Personal Cloud 2-bay NAS with two Seagate 3TB hard drives (RAID 1 mirror)…

Case study graphic: 16 SAS Drives 3 RAID Arrays, 10TB Back
07/02/2026

16 Drive RAID Recovery Case Study: 10TB Recovered from Three Arrays in 5 Days

Case Study Summary: 16 Drive RAID Recovery, 10TB Recovered in 5 Days Client: Matthew, IT Manager, major mining company data centre in Western Australia Device: 16 Dell 2TB SAS hard…

Case study graphic: iMac Fusion Drive SSD Failing, Full Recovery
07/02/2026

iMac Fusion Drive Data Recovery: Failing SSD Recovered in Full

Years of art and design files recovered from a failing iMac Fusion Drive by cloning both the SSD and hard drive and reconstructing the volume.

Case study graphic: Galaxy S25 Ultra Chip Transplant, 288GB Back
01/01/2026

Samsung Galaxy S25 Ultra chip transplant case study

Case Study Summary Client: Frank (New South Wales, Australia) Device: Samsung Galaxy S25 Ultra Problem: Severe physical damage after being dropped on a construction site Solution: Full chip transplant using…

Case study graphic: MacBook Pro A1707 Dead, Storage Reached
27/12/2025

MacBook A1707 coffee spill case study

This MacBook A1707 coffee spill case study documents how our data recovery engineers accessed and cloned data from a MacBook Pro that was completely dead after liquid damage. The device…

Case study graphic: iPhone 15 Pro Salt Water, Every Photo Back
27/12/2025

iPhone 15 Pro salt water case study

Case Study Summary Device: iPhone 15 Pro Failure type: Salt water submersion for 48 hours Condition on arrival: Not powering on Recovery method: Logic board transplant using the original CPU,…

Case study graphic: MacBook Pro M3 Liquid Damage, 500GB Saved
27/12/2025

MacBook Pro M3 liquid damage case study

Case Study Summary Device: 2023 14-inch MacBook Pro with Apple M3 Failure type: Liquid damage with logic board corrosion Condition on arrival: Not powering on after an unsuccessful third-party repair…

Case study graphic: SanDisk SSD Plus Controller Failed, Every Photo Back
27/12/2025

SanDisk SSD Plus controller failure case study

Case Study Summary Client: Daniel (Brisbane, Australia) Device: SanDisk SSD Plus Failure type: SSD controller failure Recovery method: Controller chip replacement Outcome: Photos and videos successfully recovered This SanDisk SSD…

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