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Some of the real life jobs we did for our clients in our Australian data recovery labs at Payam, case studies / case study showing a video and article about work we have done for our clients.

Case Studies

Case study graphic: iPhone Stuck On Apple Logo, Don't Reset It
01/05/2025

iPhone storage full case study: boot loop data recovery

An iPhone stuck on the Apple logo and rebooting, a boot loop commonly caused by full storage or iOS corruption. This case study shows how we recovered the photos and videos without needing the phone to boot normally.

Case study graphic: iPhone 12 Pro No Backup, 36,000 Photos
01/05/2025

iPhone 12 Pro liquid damage case study: 36,000 photos recovered

Watch our liquid damaged iPhone data recovery process in action. Case study summary Device: iPhone 12 Pro Problem: Sudden shutdown, would not charge or turn on Context: The phone had…

Case study graphic: Galaxy S20 Salt Water, All Data Back
29/04/2025

Galaxy S20 salt water case study: logic board chip transplant recovery

A Samsung Galaxy S20 dropped in the ocean would not turn on, and two earlier repair attempts had failed before it reached our lab. A logic board inspection followed by a chip transplant to a donor board recovered all of the data.

Case study graphic: WD USB Drive Not Detected, Data Back
29/04/2025

Clicking or beeping hard drive: what it means and what to do

A Western Digital hard drive was clicking and not detected. Watch the full process: opening the drive to inspect the platters, transplanting heads from an identical donor, transferring the ROM to a SATA board, then sector by sector imaging to recover the data.

Case study graphic: WD USB Drive Not Detected, Data Back
29/04/2025

WD clicking hard drive case study: head swap and ROM transfer

A Western Digital hard drive was clicking and not detected. Watch the full process: opening the drive to inspect the platters, transplanting heads from an identical donor, transferring the ROM to a SATA board, then sector by sector imaging to recover the data.

Case study graphic: Acer Switch eMMC Chip, Files Back
29/04/2025

Acer Switch eMMC Data Recovery Case Study: Chip-Off Recovery From a Dead Device

An Acer Switch 2-in-1 from Melbourne would not power on and its files were on embedded eMMC storage, not the removable drive. Chip-off recovery, removing the eMMC chip and reading it directly, imaged the storage and extracted the files.

Case study graphic: MacBook Pro Power Line Short, Data Recovered
29/04/2025

MacBook Pro Logic Board IC Transplant Case Study: How Payam Data Recovery Restored Power After a Main Power Line Short

Can data be recovered from a MacBook with a dead logic board? Often, yes. When a MacBook will not start, its data is usually locked to its own chips, so…

Case study graphic: iPhone XS Max Power Line Short, Data Back
29/04/2025

Heroic iPhone XS Max Data Recovery: Solving a Main Power Line Short

An iPhone XS Max would not turn on because of a short circuit on the main power line. Splitting the motherboard, isolating the short and removing the faulty component restored stable power and allowed a full data recovery.

Case study graphic: iPhone 12 Pro Emergency, 100% Back
29/04/2025

Emergency iPhone 12 Pro Data Recovery Case Study

A badly smashed and bent iPhone 12 Pro arrived on our Emergency service. Logic board microsurgery, PCB layer separation and NAND chip reballing brought the storage back to life and recovered 100 percent of the customer’s data.

Case study graphic: iPhone 12 Pro Won't Charge, Data Saved
29/04/2025

iPhone 12 Pro Dropped in Pool Data Recovery Case Study

An iPhone 12 Pro dropped into a chlorine swimming pool kept working for a few hours, then stopped charging for good. Professional logic board cleaning and a temporary repair recovered the photos, videos, WhatsApp messages, notes and voice recordings.

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