Some of the real life jobs we did for our clients in our Australian data recovery labs at Payam, case studies / case study showing a video and article about work we have done for our clients.
Case Studies
iPhone storage full case study: boot loop data recovery
An iPhone stuck on the Apple logo and rebooting, a boot loop commonly caused by full storage or iOS corruption. This case study shows how we recovered the photos and videos without needing the phone to boot normally.
iPhone 12 Pro liquid damage case study: 36,000 photos recovered
Watch our liquid damaged iPhone data recovery process in action. Case study summary Device: iPhone 12 Pro Problem: Sudden shutdown, would not charge or turn on Context: The phone had…
Galaxy S20 salt water case study: logic board chip transplant recovery
A Samsung Galaxy S20 dropped in the ocean would not turn on, and two earlier repair attempts had failed before it reached our lab. A logic board inspection followed by a chip transplant to a donor board recovered all of the data.
Clicking or beeping hard drive: what it means and what to do
A Western Digital hard drive was clicking and not detected. Watch the full process: opening the drive to inspect the platters, transplanting heads from an identical donor, transferring the ROM to a SATA board, then sector by sector imaging to recover the data.
WD clicking hard drive case study: head swap and ROM transfer
A Western Digital hard drive was clicking and not detected. Watch the full process: opening the drive to inspect the platters, transplanting heads from an identical donor, transferring the ROM to a SATA board, then sector by sector imaging to recover the data.
Acer Switch eMMC Data Recovery Case Study: Chip-Off Recovery From a Dead Device
An Acer Switch 2-in-1 from Melbourne would not power on and its files were on embedded eMMC storage, not the removable drive. Chip-off recovery, removing the eMMC chip and reading it directly, imaged the storage and extracted the files.
MacBook Pro Logic Board IC Transplant Case Study: How Payam Data Recovery Restored Power After a Main Power Line Short
Can data be recovered from a MacBook with a dead logic board? Often, yes. When a MacBook will not start, its data is usually locked to its own chips, so…
Heroic iPhone XS Max Data Recovery: Solving a Main Power Line Short
An iPhone XS Max would not turn on because of a short circuit on the main power line. Splitting the motherboard, isolating the short and removing the faulty component restored stable power and allowed a full data recovery.
Emergency iPhone 12 Pro Data Recovery Case Study
A badly smashed and bent iPhone 12 Pro arrived on our Emergency service. Logic board microsurgery, PCB layer separation and NAND chip reballing brought the storage back to life and recovered 100 percent of the customer’s data.
iPhone 12 Pro Dropped in Pool Data Recovery Case Study
An iPhone 12 Pro dropped into a chlorine swimming pool kept working for a few hours, then stopped charging for good. Professional logic board cleaning and a temporary repair recovered the photos, videos, WhatsApp messages, notes and voice recordings.









