FAQ

Short answerWe do not formally offer it as a service, but we are proficient at it. If you have no other support, our team can help when we have the…

Short answerNormally no, unless the file is still in the Trash. Modern MacBooks use the APFS file system with Trim and encryption, which makes accidentally deleted data very difficult for…

Short answerYes, we can. We are listed by Apple as a recommended data recovery provider because we follow strict procedures for privacy, data handling, anti-static precautions and preventing further damage…

Short answerYes, we are very successful with liquid damage on MacBooks. A few years ago very few people could do this repair, because the SSD is built into the logic…

Short answerVery likely yes. Bring the laptop in for a free assessment and quote. We check what type of storage it has, a hard drive or an SSD, and whether…

Short answerVery likely yes. We work on MacBooks every day, and the usual cause is electronic damage on the logic board, typically from age or liquid exposure. We make a…

Short answerVery often yes. If a MacBook will not turn on, Apple usually offers a replacement, but the SSD is built into the logic board, so replacing it means losing…

Short answerThere is a high probability. We do component level repairs on MacBook logic boards. Depending on the damage, we temporarily repair it, replace damaged components or, if the board…

Short answerYes, there is a high probability of success. We make temporary component level repairs to the logic board so the MacBook powers on long enough to back up all…

Short answerUsually yes. If the MacBook has only been exposed to water, let it dry completely for 24 hours before trying to power it on, and do not charge it…