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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Free Assessment
and Quote

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High Success
Rate

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guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

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Rating: 5
Emily B.

Fantastic service from start to finish. Professional, fast and friendly. Thank you for saving us a lot of time, money and heartache from lost files. Kevin, you rock!!

Rating: 5
Raven V.

I couldn’t be happier with the service I got from Payam. I saw 4 different companies before them who told me they would not be able to retrieve my lost photos. I was very distraught as I had just been on my first overseas holiday. Payam were able to get every single photo back. I would recommend them to everyone!

Rating: 5
Dave Romney

Splendid service, recovered a difficult hardware issue for a reasonable price.

They recovered years of irreplaceable family memories from a drowned iPhone.

Rating: 5
Allen S.

The staff was very professional and knowledgeable. I found their reviews on google and they were very positive. They were able to recover and save my hard drive with the files on it. Thank you! Thank you!

Rating: 5
Charles A.

I like the way they stand by their promises they have given me. The costs have been very reasonable. I completely recommend this company to anyone who needs data restoration.

Rating: 5
Les M

If you need help to recover files or ascertain what’s wrong , here is where you go , helpful , honest , i cannot say enough , these guys can help with your dumb questions too , i had mine answered! Reasonable cost too , i had to see them a second time for a similar problem with a CF card , it was looked at on the spot and we figured out that my card reader was the problem and advice was given , no charge . The guys could run a help desk if they were not too busy , they are THE experts !!! Do not go anywhere else !!!

Rating: 5
John Cassey

We are an Australian charity involved in overseas aid. All our media (video, images) for the past 6 years had been moved to an external hard drive – which then failed. Local experts referred us to Payam after being unable to recover data. Lachlan made the process of sending the disc easy and was at all times attentive, clear and professional about options. The eventual cost was beyond our means. Knowing we were a charity, Payam offered to recover the data at a substantially reduced cost and put it onto a complimentary hard drive. You guys are great!!!!!! Thank you

Rating: 5
Sharon Roberts

I was extremely happy with all aspects of Payam Data Recovery. From the 1st phone conversation to receiving my recovered data. Kane went above and beyond in answering all my questions, and even ran through future backup procedures and appropriate dealings with External Hard Disk Drives. Definitely a happy customer. Thanks heaps guys.

Rating: 5
Paul Perry

Got me out of major trouble by recovering almost all my files from a failed SSD hard drive. Good communication throughout the process. Thanks you.

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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