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iTunes backup file for an iPhone/iPad corrupted? We can help!

We offer Australia’s fastest and best iTunes Backup recovery service.
Your best chance of getting your data back is with us!
Successfully recovered data from over 50,000 devices.
stopped working?
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iTunes backup data recovery at Payam
We can help!
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Start your data recovery today

Free Assessment
and Quote

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High Success
Rate

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Strict privacy
guaranteed

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Lost your data?

You’re in the right place!

Watch this quick video explaining our simple process

Start your data recovery today

Are you experiencing this?

iTunes reports that there is no backup, but you can see the folder with your backup.
You have an iTunes backup file and even with Apple support, you cannot restore the backup to your device or open the backup file due to any error.
iTunes backup file is corrupt
iTunes backup is incomplete/did not finish – we can extract what is in the file, usually a partial backup.
iTunes backup is asking for an encryption password but you forgot what password you used.
Start your data recovery today

How much does it cost?

$450 Australian Dollars + the cost of USB flash drive/hard disk drive if you would like us to supply one.

Australia’s most trusted

Data Recovery Specialists

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We will try harder than anybody else to get your data back!

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Specialising recovering data from all types of devices including hard drives, solid state drives, mobile phones, RAID arrays and iTunes backups.

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Certified ISO-14644-1 Class 5 clean room environment, all work done in our own labs.

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We use technology and equipment that your local computer repair shop or IT technician won’t have.

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We do what others say is impossible..and we love it!

You’re in safe hands

Over 150,000 satisfied customers

Google Reviews 5-star logo for Payam Data Recovery
Rating: 5
Cris Lovelace

I work for a big a bank (not allowed to publish the name) and the only company we trust is Payam Data Recovery. The guys in IT said they saved us a few times when we had a server crash so when my personal external hard drive fell off my desk and hit the ground really hard – I took it to Payam to have a look. The ground was – it was not as bad as I had thought. They got my photos back in about 2 days and it cost $275. I was expecting it to cost $1500+. Really friendly too from the guy at the reception desk – forgot his name, I think it was Mick

Rating: 5
Justin N

Scott and the Payam team managed to revive and restore a completely non-functioning MacBook that Apple had suggested was irretrievable. The service was incredibly fast, efficient and at a surprisingly good price. We have used other data retrieval services previously with poor results and excessive charges, I won’t use anyone but Payam moving forward!

Rating: 5
Nicole Watson

I am very pleased with my experience. They recovered most of my data and were very friendly and communicative throughout the entire experience. I would definitely return to them in the future but for obvious reasons really hope I never have to

Rating: 5
Lauren Mascardi

So easy to get your device booked in, regular updates and they were able to help me out and get what I wanted off my dead Mac! Definitely recommend

Rating: 5
Grant Molik

The work you did was amazing and I can’t thank you enough, If it wasn’t for you guys I wouldn’t have valuable photos. Appreciate it a lot.

Rating: 5
Name withheld

My girlfriend’s hard disk got stuffed without warning and no signs at all, and it froze the computer completely. I had no idea what to do and since she was starting up her own business, she had a lot of critical files on her disk. I searched the web and came across Payam. Firstly, the website was good. They were detailed, and gave straightforward quotes. There was no hidden costs involved. Also, they had the lowest prices across a few other companies that came up in my search, which were charging $1000 and above. I rang them up. They were very professional and very friendly. I sent the hard disk in and within 4 days, I could collect the hard disk (I did provide them with a new one since the old one was completely screwed, but they do sell HDD as well) and they retrieved the data as well to my relief.  I would highly recommend Payam to anyone who is unfortunate enough to encounter HDD failures. But I would say you are in good hands when your disk comes to Payam. Staff are friendly, reliable and competent.

Rating: 5
Paul Barber

I would highly recommend Payam to anyone that has had a hard drive fail. It was the worst feeling when it happened but the guys sorted it out with no fuss. Above all else I appreciated not being taken for a ride to get priceless family videos back.

Rating: 5
FMSGCA

The details for PAYAM were forwarded to me after my hard drive had crashed on my Sony Vaio workhorse. I took it to Craig at PAYAM and inside two weeks, they had found everything. It was super! It was appreciated and the money it cost, was worthwhile…..more than worthwhile. Thank you very, very much!!!

Rating: 5
Diane Pain

I lost very sentimental photos due to a corrupt card. I was quoted $800.00 to recover them by the other data recovery company. Payam did it for 1/4 the price, I couldn’t believe it. They were easy to deal with, kept in constant contact so I knew exactly what was going on, and got the disk to me very quickly. Yay, I thought I might never get those photos back, I’m overjoyed. Thanks guys. If I need help with business data recovery I know where I will be going.

Rating: 5
Neil Robertson

Very happy with the service and end result.

Frequently asked questions

We will need you to transfer the iTunes Backup to an external hard drive and send the hard drive to one of our offices. The following article will tell you where to find the location of your iTunes Backups on your computer – https://support.apple.com/en-au/HT204215
The duration of an iTunes Backup recovery is dependent on the severity of corruption, size of the backup and the length of the recovery queue at our lab. We aim to have the recovery completed in 2-3 weeks but it could take longer depending on the factors previously outlined.
The recovery fee will be charged upon submitting your job through our webpage. If for some reason the recovery is not successful, we will refund the recovery fee that you have paid.
The recovered data will not be in the form of an iTunes Backup, therefore you cannot restore the data to your iPhone like you normally would with a fully functional iTunes Backup. If you want to transfer the recovered data into your iPhone, you will need to manually enter and transfer the data to the device.
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