Short answer
Often yes. A dropped drive has probably damaged heads, and possibly the platter or the system area, so disconnect it and stop using it. We see around ten drives like this a day. Bring it in for a free assessment and quote, and if you approve, we transfer the data to a new USB hard drive.
This is a common occurrence.
We strongly advise against further use; kindly disconnect the device.
We will conduct an inspection for you.
If the device has been dropped, it is highly probable that the read/write heads have sustained damage.
There may be damage to the platter, or, in the worst-case scenario, the system area may have failed due to excessive reallocation of bad sectors, leading to firmware corruption resulting from physical damage and the presence of numerous bad sectors.
Therefore, discontinue use of the device.
Please bring it in for a complimentary assessment.
We observe approximately ten such drives daily, and we have a high success rate in data recovery, provided there is no damage to the platters.
The initial step involves allowing us to inspect the device. We will conduct tests, provide a free quote, and, if you deem the cost acceptable, we will transfer all data to a new USB hard drive.
This is the method by which your data will be returned.
Related help
- More about hard drive data recovery.
- Read a real job: dropped hard drive head replacement case study.
- And another: scratched platter recovery case study.
- See more data recovery success stories.
- Ready to start? Get a free assessment and quote.
International customers are always welcome. Post your device to us from anywhere.