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FAQ: Can I just get the photos and videos from my phone? The rest is not important.

22/08/2025•2 minute read
Video still: presenter at an office desk with an on screen question about getting only photos and videos from a phone

The answer from Payam Toloo, Owner of Payam Data Recovery:

Can I just get the photos and videos from my phone? The rest is not important.

Yes, if you do not wish for a full backup of your phone’s contents, we can omit that step. We are able to copy only the data from your camera roll, which includes the photos and videos. We can accommodate this request; simply inform us, and we will bypass the backup process.

The cost remains the same for us. The data backup is, in fact, the most straightforward part of the process. We typically do not offer discounts for this, but we may be able to complete the work more quickly for you in return.

Therefore, if we do not need to spend five or six hours, or even longer, waiting for an iTunes, Samsung Smart Switch, or iCloud backup, we may be able to finalise the job sooner for the same price.

 

More questions people ask


What’s next?

Or, if you are ready to get started, submit a job now.

International customers are always welcome. From overseas, the easiest way to reach us is by email at help@payam.com.au.

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