Watch how DIY recovery damaged this Seagate USB drive and led to scratched platter data recovery. A cautionary case study on Seagate hard drive recovery Australia.
Seagate Hard Drive Recovery Australia: Student Case Study on DIY Scratched Platter Damage
Seagate hard drive recovery Australia: When a student’s USB drive failed, a misdiagnosis and DIY repair attempt turned a minor issue into a severe case of scratched platter damage. Learn how Payam Data Recovery intervened to salvage the data — and how you can avoid making the same costly mistake.
What Went Wrong with This Seagate USB Drive?
The student’s 1TB Seagate drive, a Rosewood model, stopped working after a power failure. A local technician diagnosed stiction, where heads are stuck on platters — but Payam’s engineer, Dmitri, confirmed otherwise. The drive spun normally, and the heads moved — proving the issue was misdiagnosed. Worse, DIY attempts had scratched the platters, escalating the damage.
Why DIY Data Recovery Fails
Seagate Rosewood Recovery: Common Affected Models
- ST1000LM048
- ST2000LM007
- ST2000LM009
- ST2000LM010
- ST2000LM015
- ST3000LM016
- ST3000LM024
- ST4000LM024
- ST5000LM000
What We Did at Payam Data Recovery
- Opened the drive in an ISO-certified cleanroom
- Documented extensive scratches caused by heads dragging over platters
- Used multiple donor drives to swap heads and stabilise firmware
- Cloned all readable sectors with PC-3000 to recover as much data as possible
Key Takeaways for Seagate Hard Drive Recovery Australia
- Don’t trust non-specialist techs with head crashes or Seagate Rosewood issues
- NEVER open your drive or attempt DIY recovery — especially with student data
- Cleanroom recovery gives you the best shot at saving your files
- Fast action = higher success rate, lower cost
Success Rate Comparison
Professional Recovery: 90% success before platter damage
After DIY damage: 30–50% success and higher cost
Need Help? Seagate Hard Drive Recovery Australia
We have cleanroom labs in Sydney, Melbourne, Brisbane, Perth, Adelaide, and Rhodes — and decades of experience recovering data from Seagate Rosewood drives. If your data matters, trust the team with the highest success rate in Australia.
Need to learn more? Visit Seagate’s official support page or our HDD recovery service overview.