To obtain a free assessment and quote for any of our data recovery services, please follow these easy steps:

1. Click on this link – submit a job

2. After you successfully complete the submit a job form, we ask that you make an appointment via the link you will be presented with on your screen, or via the email you will receive, with your job number and information you provided.

3. Alternatively, you are welcome to send your device to us via post or courier. Once you have successfully submitted a job, you will receive a mailing label via email. This will have your job number, postal address, and our address. Please ensure that you pack the device with enough bubble wrap, so that the device does not move around in the box. This will ensure that the device sustains NO damage while in transit.

PLEASE NOTE:
If you are unable to complete our online job form for any reason, and plan to send a device to us. It is essential that you include your contact details – name, address, telephone number, email address and some instructions in the box for us please.

If you have any issues completing the form, or require any assistance or clarification of any information requested by us. Please use our live chat widget, which you will find located at the bottom right hand corner of the screen. Or give us a call on 1300 444 800, as we are here to help.

Emergency Service:
If you have a very urgent data loss crisis outside of our business hours, please call 0404872926. The cost for our Emergency service ranges from $2000 to $20,000, with the average cost around $3500. If your request is not urgent, please call us on 1300 444 800 during our normal business hours (or +612 8076 6079 for our international customers).